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  • Andrea Spears vs. Health Net of California Inc Unlimited Civil document preview
  • Andrea Spears vs. Health Net of California Inc Unlimited Civil document preview
  • Andrea Spears vs. Health Net of California Inc Unlimited Civil document preview
  • Andrea Spears vs. Health Net of California Inc Unlimited Civil document preview
  • Andrea Spears vs. Health Net of California Inc Unlimited Civil document preview
  • Andrea Spears vs. Health Net of California Inc Unlimited Civil document preview
  • Andrea Spears vs. Health Net of California Inc Unlimited Civil document preview
  • Andrea Spears vs. Health Net of California Inc Unlimited Civil document preview
						
                                

Preview

TIMOTHY J. LONG (STATE BAR NO. 137591) 1 tjlong@orrick.com NICHOLAS J. HORTON (STATE BAR NO. 289417) 2 nhorton@orrick.com ORRICK, HERRINGTON & SUTCLIFFE LLP 3 400 Capitol Mall 8th Floor DEC 2 1 2018 4 Sacramento, CA 95814-4497 5 Telephone: +1 916 447 9200 Facsimile: +1 916 329 4900 T. Elder . Deputy Clerk 6 Attomeys for Defendant 7 HEALTH NET OF CALIFORNIA, INC. 8 SUPERIOR COURT OF THE STATE OF CALIFORNIA 9 COUNTY OF SACRAMENTO 10 11 ANDREA SPEARS, an individual, on behalf of Consolidated Case No. 34-2017-00210560- herself and on behalf of all persons similarly CU-OE-GDS 12 situated. SUMMARY OF EVIDENCE IN 13 Plaintiff, SUPPORT OF MOTION AS TO WHY ARANA'S CASE SHOULD NOT 14 PROCEED AS A PAGA v. REPRESENTATIVE ACTION 15 HEALTH NET OF CALIFORNIA, INC., a Califomia Corporation, and Does 1 through 50, Date: April 11,2019 16 inclusive, Time: 10:00 a.m. Dept: 35 17 Defendant. Judge: Hon. Alan G. Perkins 18 Complaint Filed: April 5, 2017 FAC Filed: June 29, 2017 19 20 CO 21 TOMAS R. ARANA, on behalf of himself, all Complaint Filed: August 1,2017 others similarly situated. Consolidated Complaint Filed: Dec. 21, 2017 < 22 Plaintiff, 23 o 24 HEALTH NET OF CALIFORNIA, INC., a oc 25 Califomia Corporation, and DOES 1-50, inclusive, o 26 Defendant. 27 28 SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION 4144-7564-4441. 1 For the Court's convenience. Defendant Health Net of Califomia, Inc. ("HNCA") has 2. compiled the relevant portions of the 46 declarations of HNCA employees submitted in support 3 of HNCA's Motion as to Why Arana's Case Should Not Proceed as a PAGA Representative 4 Action. All evidence cited in this Summary of Evidence is appended to the Compendium of 5 Witness Declarations in Support ofDefendant Health Net of Califomia's Motions as to Why 6 Plaintiffs' Cases Should Not Proceed as PAGA Representative Actions. HNCA has styled the 7 Summary of Evidence in this format to aid the Court in locating relevant evidence supporting 8 HNCA's Motion. 9 10 No. Factual Statement Evidence 11 1. HNCA's policies have always been to Zeena Aldrete (Admin. Asst. Ill), t 5. require that employees accurately record their actual in and out times. Catherine Barrantes (CSR Supervisor), t t 7, 12 10,30. 13 Rochelle Bryant (Broker Commissions Supervisor), 117. 14 Rocio Cabrales (Membership Analyst II), 15 116-7.. 16 Sandra Cruz (Supervisor, Intake Specialist), •113. 17 Tracy Fife (Admin Analyst), t t 5-6. 18 Stephanie Guzman (Appeals and Grievances 19 Coordinator), t t 7, 15. 20 Nelson Hidalgo (Commissions Analyst II), 21 119,11. Tatyana Holstrom (CSR Supervisor), t t 10- 22 11. 23 Nick Keo (Auditor), H 14, 17. 24 Vibha Khalasi (Collection Supervisor), 114. 25 Cynthia Kirkorian (Manager, Utilization Management), t t 21, 32. 26 Michelle Lai (Business Analyst), 115. 27 28 4144-75644441V.I SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION Moua Lao (CSR III), 114. 1 •. - • Estella Latu (Claims Supervisor), t t 19-20. 2. Mary Ann Manansala (Commissions 3 Analyst), t 5. 4 Yetlenazi Marquez (CSR I), t t 5, 26. 5 Christalex Mendoza (CSR II), t t 9-13. 6 Sarah Mitchell (Lead CSR), t t 5-8. . 7 Brooke Mouton (Lead CSR), t t 5-8. 8 Carlos Penado (CSR III), t t 5-6. 9 Tracy Raitt (Project Coordinator), t t 14-15, 20. 10 Rocio Ramirez (CSR II), t l 5-6,19. 11 Krisha Richey (CSR III), t t 18-19. 12 Tina Roderick (CSR II), t t 4-8. 13 1 Randy Rohlfs (CSR III), t t 5-9. 14 Tina Smithhart (Executive Assistant), 15. 15 Heather Starks (Manager, Membership and 16 Accounting), 17. 17 Izabella Tariakhchyan (Business Analyst III), 18 19.' D'Anna Torres (Administrative Assistant II), 19 115,22. 20 Carol Tyree (Executive Assistant), 15. 21 Dolores Vasquez (CSR III), t t 5-7, 22 Lucinda Watkins (CSR Supervisor), 113. 23 Melissa Weerasignhe (Appeals and 24 Grievances Lead), t t 5,25. 25 Thushantha Wijesinghe (Appeals and Grievances Coordinator), t t 5-6. 26 Kathleen Youngstrom (CSR II), t t 18-21. 27 28 4144-7564^441v.l SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION 2. HNCA's timekeeping system has Catherine Barrantes (CSR Supervisor), 1 1131,32. always permitted employees to 2 manually type in their start and stop , SueAim Burke (Claims Supervisor), t t 15- times and HNCA's policies required 3 16. Arana and all other call center employees to accurately enter their dme. Martha Contreras (CSR III), t t 5-6. 4 Sandra Cmz (Supervisor, Intake Specialist), 5 114. 6 Joshua Del Rosario (Program Coordinator 7 n),t6. Ovsanna Demirchyan (Manager, 8 Membership and Accounting), 16. 9 Nelson Hidalgo (Commissions Analyst II), 10 110. Tatyana Holstrom (CSR Supervisor), 110. II Nick Keo (Auditor), H 15-16. 12 Patricia Kermah (Claims Supervisor), 112. 13 Vibha Khalasi (Collection Supervisor), 116. 14 Cynthia Kirkorian (Manager, Utilization 15 Management), 131. 16 Michelle Lai (Business Analyst), t t 13-14. 17 Moua Lao (CSR III), t t 15-16. 18 Christalex Mendoza (CSR II), 113. 19 Sarah Mitchell (Lead CSR), 110. ^ 20 Brooke Mouton (Lead CSR), t t 13-14. 21 Carlos Penado (CSR III), 111 • 22 Tracy Raitt (Project Coordinator), t t 16-17. 23 Rocio Ramirez (CSR II), t t 20-21. 24 Tina Roderick (CSR II), 16. 25 Tina Smithhart (Executive Aissistant), t t 15- 26 16. 27 28 4144-7564-4441 v.l -4 SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION D'Anna Torres (Administrative Assistant II), 1 .15. 2 Carol Tyree (Executive Assistant), t t 6-7. 3 Dolores Vasquez (CSR III), 129. 4 Lucinda Watkins (CSR Supervisor), H 15- 16. 5 6 Melissa Weerasignhe (Appeals and Grievances Lead), 116-7. 7 Thus, even assuming some employees Tatyana Holstrom (CSR Supervisor), 1 .10. 8 experienced a half-hour delay in logging into various computer systems, HNCA's Nelson Hidalgo (Commissions Analyst II), 9 policies required those employees to tl3. enter their start time as the time they Moua Lao (CSR III), 115. 10 tumed on their computers pr otherwise commenced work, and system delays Mary Ann Manansala (Commissions 11 would not have prevented them from Analyst), 16. ^ 12 manually entering the correct time.... [M]any employees followed this Yetlenazi Marquez (CSR I), 122. 13, protocol at all relevant times. Christalex Mendoza (CSR II), t l 9-13. 14 Brooke Mouton (Lead CSR), t t 13-14. 15 Carlos Penado (CSR III), 111 • 16 Rocio Ramirez (CSR II), 120-21. 17 Tina Roderick (CSR II), 110. 18 Melissa Weerasignhe (Appeals and 19 Grievances Lead), 18. 20 Moreover, employees were trained to Catherine Barrantes (CSR Supervisor), 124. review their time for accuracy each 21 week,... Christalex Mendoza (CSR II), 110. 22 . . . and many supervisors checked Catherine Barrantes (CSR Supervisor), 125. employees' time sheets to ensure 23 employees' time was recorded Rochelle Bryant (Broker Commissions Supervisor), 117. accurately. 24 SueAiin Burke (Claims Supervisor), 118. 25 Sandra Cruz (Supervisor, Intake Specialist), 26 116. 27 28 4144-7564-4441 v.l • -.5 SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION Oysanna Demirchyan (Manager, 1 Membership and Accounting), 17. 2 Tatyana Holstrom (CSR Supervisor), 113. 3 Patricia Kermah (Claims Supervisor), 114. 4 Vibha Khalasi (Collection Supervisor), t l 4 . 5 Cynthia Kirkorian (Manager, Utilization Management), 118. 6 Estella Latu (Claims Supervisor), t 20. 7 Lucinda Watkins (CSR Supervisor), 118. 8 Tracy Raitt (Project Coordinator), 116 9 Many employees also reported delays to Nelson Hidalgo (Commissions Analyst II), 10 tI3. their supervisors and informed their 11 supervisors of the time they actually Cynthia Kirkorian (Manager, Utilization started work. Management), 131. 12 Jennifer Lee (Claims Analyst), t t 17-18. 13 Mary Ann Manansala (Commissions 14 Analyst), 16. 15 Yetlenazi Marquez (CSR I), 122. 16 Debra Matthews (Quality Assurance Analyst), t 8. ^ 17 Christalex Mendoza (CSR II), 113. 18 Carlos Penado (CSR III), 111 • 19 Rocio Ramirez (CSR II), 121. 20 Tina Roderick (CSR II), 110. 21 Carol Tyree (Executive Assistant), 16. 22 Melissa Weerasignhe (Appeals and 23 Grievances Lead), t t 8-9. 24 Thushantha Wijesinghe (Appeals and Grievances Coordinator), 17, 25 26 7. Other call center employees did not Catherine Barrantes (CSR Supervisor), 111. experience any delays at all when 27 Martha Contreras (CSR III), t t 8-9. 28 4144-7564-4441V.1 6- SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION starting their computers or logging in 1 and out of the phone system. 2 8. Some call center employees did not Zeena Aldrete (Admin. Asst. Ill), t 8. have to log into the phone system, and 3 thus would not have experienced these alleged delays. 4 Catherine Barrantes (CSR Supervisor), While employees previously logged their time manually, beginning in 2017 1131,32. 5 employees began using EMPCenter to SueAnn Burke (Claims Supervisor), t t 15- 6 electronically log their time with the 16. click of a button. 7 Martha Contreras (CSR III), t t 5-6. 8 Sandra Cruz (Supervisor, Intake Specialist), 114. • 9 Joshua Del Rosario (Program Coordinator 10 II), 16. 11 Ovsarma Demirchyan (Manager, , Membership and Accounting), 16. 12 Nelson Hidalgo (Commissions Analyst II), 13 110. 14 Tatyana Holstrom (CSR Supervisor), 110. 15 Nick Keo (Auditor), H 15-16. 16 Patricia Kermah (Claims Supervisor), 112. 17 Vibha Khalasi (Collection Supervisor), t l 6 . 18 Cynthia Kirkorian (Manager, Utilization Management), 131. 19 Michelle Lai (Business Analyst), t t 13-14. 20 Moua Lao (CSR III), t t 15-16. 21 Christalex Mendoza (CSR II), 113. 22 Sarah Mitchell (Lead CSR), 110. 23 Brooke Mouton (Lead CSR), H 13-14. 24 Carlos Penado (CSR III), 111. .25 Tracy Raitt (Project Coordinator), I f l 6-17. 26 Rocio Ramirez (CSR II), 120-21. 27 28 4144-75644441 v.l 7- SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION Tina Roderick (CSR II), 16. 1 Tina Smithhart (Executive Assistant), t t 15- 2 16. 3 D'Anna Torres (Administrative Assistant II), 4 15. Carol Tyree (Executive Assistant), t t 6-7. 5 Dolores Vasquez (CSR III), 129. 6 Lucinda Watkins (CSR Supervisor), t t 15- 7 16. 8 Melissa Weerasignhe (Appeals and Grievances Lead), 116-7. 9 10 10. This is to say nothing of employees who Maira Casteneda (Concurrent Review Lead), worked at non-call center locations. 118. 11 Many of these employees experienced Joshua Del Rosario (Program Coordinator virtually no delays with their log-in 12 process, and thus did not work off-the- n),1i2. clock as the result of supposed log-in Stephanie Guzman (Appeals and Grievances 13 delays. Coordinator), t t 16, 19. 14 D'Anna Torres (Administrative Assistant II), 15 118-11. . . . . 16 17 Dated: December 21, 2018 ORRICK, HARRINGTON & SUTCLIFFE LLP 18 19 By: 20 IMOTHYTTLONG N I C H O L A S J. H O R T O N 21 Attomeys for Defendant HEALTH NET OF CALIFORNIA, INC. 22 23 24 25 26 27 28 4144-7564444IV.1 8 SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION