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TIMOTHY J. LONG (STATE BAR NO. 137591)
1 tjlong@orrick.com
NICHOLAS J. HORTON (STATE BAR NO. 289417)
2 nhorton@orrick.com
ORRICK, HERRINGTON & SUTCLIFFE LLP
3 400 Capitol Mall
8th Floor DEC 2 1 2018
4 Sacramento, CA 95814-4497
5 Telephone: +1 916 447 9200
Facsimile: +1 916 329 4900 T. Elder
. Deputy Clerk
6 Attomeys for Defendant
7 HEALTH NET OF CALIFORNIA, INC.
8 SUPERIOR COURT OF THE STATE OF CALIFORNIA
9 COUNTY OF SACRAMENTO
10
11 ANDREA SPEARS, an individual, on behalf of Consolidated Case No. 34-2017-00210560-
herself and on behalf of all persons similarly CU-OE-GDS
12 situated.
SUMMARY OF EVIDENCE IN
13 Plaintiff, SUPPORT OF MOTION AS TO WHY
ARANA'S CASE SHOULD NOT
14 PROCEED AS A PAGA
v.
REPRESENTATIVE ACTION
15 HEALTH NET OF CALIFORNIA, INC., a
Califomia Corporation, and Does 1 through 50, Date: April 11,2019
16 inclusive, Time: 10:00 a.m.
Dept: 35
17 Defendant. Judge: Hon. Alan G. Perkins
18 Complaint Filed: April 5, 2017
FAC Filed: June 29, 2017
19
20
CO 21 TOMAS R. ARANA, on behalf of himself, all Complaint Filed: August 1,2017
others similarly situated. Consolidated Complaint Filed: Dec. 21, 2017
< 22 Plaintiff,
23
o 24
HEALTH NET OF CALIFORNIA, INC., a
oc 25 Califomia Corporation, and DOES 1-50,
inclusive,
o 26
Defendant.
27
28
SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION
4144-7564-4441.
1 For the Court's convenience. Defendant Health Net of Califomia, Inc. ("HNCA") has
2. compiled the relevant portions of the 46 declarations of HNCA employees submitted in support
3 of HNCA's Motion as to Why Arana's Case Should Not Proceed as a PAGA Representative
4 Action. All evidence cited in this Summary of Evidence is appended to the Compendium of
5 Witness Declarations in Support ofDefendant Health Net of Califomia's Motions as to Why
6 Plaintiffs' Cases Should Not Proceed as PAGA Representative Actions. HNCA has styled the
7 Summary of Evidence in this format to aid the Court in locating relevant evidence supporting
8 HNCA's Motion.
9
10 No. Factual Statement Evidence
11 1. HNCA's policies have always been to Zeena Aldrete (Admin. Asst. Ill), t 5.
require that employees accurately record
their actual in and out times. Catherine Barrantes (CSR Supervisor), t t 7,
12 10,30.
13 Rochelle Bryant (Broker Commissions
Supervisor), 117.
14
Rocio Cabrales (Membership Analyst II),
15 116-7..
16 Sandra Cruz (Supervisor, Intake Specialist),
•113.
17
Tracy Fife (Admin Analyst), t t 5-6.
18
Stephanie Guzman (Appeals and Grievances
19 Coordinator), t t 7, 15.
20 Nelson Hidalgo (Commissions Analyst II),
21 119,11.
Tatyana Holstrom (CSR Supervisor), t t 10-
22 11.
23 Nick Keo (Auditor), H 14, 17.
24 Vibha Khalasi (Collection Supervisor), 114.
25 Cynthia Kirkorian (Manager, Utilization
Management), t t 21, 32.
26
Michelle Lai (Business Analyst), 115.
27
28 4144-75644441V.I
SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION
Moua Lao (CSR III), 114.
1
•. - •
Estella Latu (Claims Supervisor), t t 19-20.
2.
Mary Ann Manansala (Commissions
3 Analyst), t 5.
4 Yetlenazi Marquez (CSR I), t t 5, 26.
5 Christalex Mendoza (CSR II), t t 9-13.
6 Sarah Mitchell (Lead CSR), t t 5-8.
. 7 Brooke Mouton (Lead CSR), t t 5-8.
8 Carlos Penado (CSR III), t t 5-6.
9 Tracy Raitt (Project Coordinator), t t 14-15,
20.
10
Rocio Ramirez (CSR II), t l 5-6,19.
11
Krisha Richey (CSR III), t t 18-19.
12
Tina Roderick (CSR II), t t 4-8.
13
1 Randy Rohlfs (CSR III), t t 5-9.
14
Tina Smithhart (Executive Assistant), 15.
15
Heather Starks (Manager, Membership and
16 Accounting), 17.
17 Izabella Tariakhchyan (Business Analyst III),
18 19.'
D'Anna Torres (Administrative Assistant II),
19 115,22.
20 Carol Tyree (Executive Assistant), 15.
21 Dolores Vasquez (CSR III), t t 5-7,
22 Lucinda Watkins (CSR Supervisor), 113.
23 Melissa Weerasignhe (Appeals and
24 Grievances Lead), t t 5,25.
25 Thushantha Wijesinghe (Appeals and
Grievances Coordinator), t t 5-6.
26
Kathleen Youngstrom (CSR II), t t 18-21.
27
28 4144-7564^441v.l
SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION
2. HNCA's timekeeping system has Catherine Barrantes (CSR Supervisor),
1 1131,32.
always permitted employees to
2 manually type in their start and stop ,
SueAim Burke (Claims Supervisor), t t 15-
times and HNCA's policies required
3 16.
Arana and all other call center
employees to accurately enter their dme. Martha Contreras (CSR III), t t 5-6.
4
Sandra Cmz (Supervisor, Intake Specialist),
5
114.
6 Joshua Del Rosario (Program Coordinator
7 n),t6.
Ovsanna Demirchyan (Manager,
8 Membership and Accounting), 16.
9 Nelson Hidalgo (Commissions Analyst II),
10 110.
Tatyana Holstrom (CSR Supervisor), 110.
II
Nick Keo (Auditor), H 15-16.
12
Patricia Kermah (Claims Supervisor), 112.
13
Vibha Khalasi (Collection Supervisor), 116.
14
Cynthia Kirkorian (Manager, Utilization
15 Management), 131.
16 Michelle Lai (Business Analyst), t t 13-14.
17 Moua Lao (CSR III), t t 15-16.
18 Christalex Mendoza (CSR II), 113.
19 Sarah Mitchell (Lead CSR), 110. ^
20 Brooke Mouton (Lead CSR), t t 13-14.
21 Carlos Penado (CSR III), 111 •
22 Tracy Raitt (Project Coordinator), t t 16-17.
23
Rocio Ramirez (CSR II), t t 20-21.
24
Tina Roderick (CSR II), 16.
25
Tina Smithhart (Executive Aissistant), t t 15-
26 16.
27
28 4144-7564-4441 v.l -4
SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION
D'Anna Torres (Administrative Assistant II),
1 .15.
2 Carol Tyree (Executive Assistant), t t 6-7.
3 Dolores Vasquez (CSR III), 129.
4 Lucinda Watkins (CSR Supervisor), H 15-
16.
5
6 Melissa Weerasignhe (Appeals and
Grievances Lead), 116-7.
7
Thus, even assuming some employees Tatyana Holstrom (CSR Supervisor), 1 .10.
8 experienced a half-hour delay in logging
into various computer systems, HNCA's Nelson Hidalgo (Commissions Analyst II),
9 policies required those employees to
tl3.
enter their start time as the time they Moua Lao (CSR III), 115.
10 tumed on their computers pr otherwise
commenced work, and system delays Mary Ann Manansala (Commissions
11
would not have prevented them from Analyst), 16. ^
12 manually entering the correct time....
[M]any employees followed this Yetlenazi Marquez (CSR I), 122.
13, protocol at all relevant times. Christalex Mendoza (CSR II), t l 9-13.
14
Brooke Mouton (Lead CSR), t t 13-14.
15
Carlos Penado (CSR III), 111 •
16
Rocio Ramirez (CSR II), 120-21.
17
Tina Roderick (CSR II), 110.
18
Melissa Weerasignhe (Appeals and
19 Grievances Lead), 18.
20 Moreover, employees were trained to Catherine Barrantes (CSR Supervisor), 124.
review their time for accuracy each
21 week,... Christalex Mendoza (CSR II), 110.
22 . . . and many supervisors checked Catherine Barrantes (CSR Supervisor), 125.
employees' time sheets to ensure
23 employees' time was recorded Rochelle Bryant (Broker Commissions
Supervisor), 117.
accurately.
24
SueAiin Burke (Claims Supervisor), 118.
25
Sandra Cruz (Supervisor, Intake Specialist),
26 116.
27
28 4144-7564-4441 v.l • -.5
SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION
Oysanna Demirchyan (Manager,
1 Membership and Accounting), 17.
2 Tatyana Holstrom (CSR Supervisor), 113.
3 Patricia Kermah (Claims Supervisor), 114.
4 Vibha Khalasi (Collection Supervisor), t l 4 .
5 Cynthia Kirkorian (Manager, Utilization
Management), 118.
6
Estella Latu (Claims Supervisor), t 20.
7
Lucinda Watkins (CSR Supervisor), 118.
8
Tracy Raitt (Project Coordinator), 116
9
Many employees also reported delays to Nelson Hidalgo (Commissions Analyst II),
10 tI3.
their supervisors and informed their
11 supervisors of the time they actually
Cynthia Kirkorian (Manager, Utilization
started work. Management), 131.
12
Jennifer Lee (Claims Analyst), t t 17-18.
13
Mary Ann Manansala (Commissions
14 Analyst), 16.
15 Yetlenazi Marquez (CSR I), 122.
16 Debra Matthews (Quality Assurance
Analyst), t 8. ^
17
Christalex Mendoza (CSR II), 113.
18
Carlos Penado (CSR III), 111 •
19
Rocio Ramirez (CSR II), 121.
20
Tina Roderick (CSR II), 110.
21
Carol Tyree (Executive Assistant), 16.
22
Melissa Weerasignhe (Appeals and
23 Grievances Lead), t t 8-9.
24 Thushantha Wijesinghe (Appeals and
Grievances Coordinator), 17,
25
26 7. Other call center employees did not Catherine Barrantes (CSR Supervisor), 111.
experience any delays at all when
27 Martha Contreras (CSR III), t t 8-9.
28 4144-7564-4441V.1 6-
SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION
starting their computers or logging in
1
and out of the phone system.
2 8. Some call center employees did not Zeena Aldrete (Admin. Asst. Ill), t 8.
have to log into the phone system, and
3 thus would not have experienced these
alleged delays.
4 Catherine Barrantes (CSR Supervisor),
While employees previously logged
their time manually, beginning in 2017 1131,32.
5
employees began using EMPCenter to
SueAnn Burke (Claims Supervisor), t t 15-
6 electronically log their time with the 16.
click of a button.
7 Martha Contreras (CSR III), t t 5-6.
8 Sandra Cruz (Supervisor, Intake Specialist),
114. •
9
Joshua Del Rosario (Program Coordinator
10 II), 16.
11 Ovsarma Demirchyan (Manager, ,
Membership and Accounting), 16.
12
Nelson Hidalgo (Commissions Analyst II),
13 110.
14 Tatyana Holstrom (CSR Supervisor), 110.
15 Nick Keo (Auditor), H 15-16.
16 Patricia Kermah (Claims Supervisor), 112.
17 Vibha Khalasi (Collection Supervisor), t l 6 .
18 Cynthia Kirkorian (Manager, Utilization
Management), 131.
19
Michelle Lai (Business Analyst), t t 13-14.
20
Moua Lao (CSR III), t t 15-16.
21
Christalex Mendoza (CSR II), 113.
22
Sarah Mitchell (Lead CSR), 110.
23
Brooke Mouton (Lead CSR), H 13-14.
24
Carlos Penado (CSR III), 111.
.25
Tracy Raitt (Project Coordinator), I f l 6-17.
26
Rocio Ramirez (CSR II), 120-21.
27
28 4144-75644441 v.l 7-
SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION
Tina Roderick (CSR II), 16.
1
Tina Smithhart (Executive Assistant), t t 15-
2 16.
3 D'Anna Torres (Administrative Assistant II),
4 15.
Carol Tyree (Executive Assistant), t t 6-7.
5
Dolores Vasquez (CSR III), 129.
6
Lucinda Watkins (CSR Supervisor), t t 15-
7 16.
8 Melissa Weerasignhe (Appeals and
Grievances Lead), 116-7.
9
10 10. This is to say nothing of employees who Maira Casteneda (Concurrent Review Lead),
worked at non-call center locations. 118.
11 Many of these employees experienced
Joshua Del Rosario (Program Coordinator
virtually no delays with their log-in
12 process, and thus did not work off-the- n),1i2.
clock as the result of supposed log-in Stephanie Guzman (Appeals and Grievances
13 delays. Coordinator), t t 16, 19.
14 D'Anna Torres (Administrative Assistant II),
15 118-11. . . . .
16
17 Dated: December 21, 2018 ORRICK, HARRINGTON & SUTCLIFFE LLP
18
19 By:
20 IMOTHYTTLONG
N I C H O L A S J. H O R T O N
21 Attomeys for Defendant
HEALTH NET OF CALIFORNIA, INC.
22
23
24
25
26
27
28 4144-7564444IV.1 8
SUMMARY OF EVIDENCE ISO MOTION WHY ARANA'S CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION