Credit FAQ

Frequently Asked Questions

What are credits?

Credits are used to search, view, download, or print anything on Trellis. Members receive credits monthly as part of . The amount of credits you receive depends on your membership tier. Each time you search, view, download, or print any page on trellis.law, one credit will be used.

Depending on your membership tier, you will get the following credits each month:

  • Bronze: 150 monthly credits
  • Silver: 450 monthly credits
  • Gold: 1000 monthly credits
  • Platinum: Unlimited credits

Each time you run a new search, you will use one credit. Re-running the same search within 24 hours will not use any additional credits. Each time you search, view, download, or print any docket, document, or ruling page on trellis, you will use one credit. You (and anyone on your team) will then be able to access the same page for the next seven days without using any additional credits.

No. You will only use one credit for viewing, downloading, or printing any docket, document, or ruling page, no matter how many times you (or your other team members) re-view the same page for the next seven days. That's right! Anyone on your team will be able to view, print, or download the same page for the next seven days without using any additional credits. So share, share away!

Accessing judge analytics doesn't require credits. Instead, members with a Silver-tier subscription (or above) have unlimited access to judge analytics.

Credits are replenished every month based on the date of your subscription, or at the beginning of your billing cycle. The number of credits you get each month depends on your tier.

Credits are replenished every month based on the date of your subscription, or at the beginning of your billing cycle. The number of credits you get each month depends on your tier.

If you run out of credits before your next billing cycle, you will be offered the opportunity to upgrade to the next tier through a series of prompts on our website.

Alternatively, you can upgrade in the billing section of your profile, or by reaching out to [email protected] If you are not ready to upgrade, simply wait until your credits get replenished at the start of your next billing cycle.

If you cancel your membership, your credits will be lost along with all of your other .

If you run out of credits before your next billing cycle, you will be offered the opportunity to upgrade to the next tier through a series of prompts on our website.

Alternatively, you can upgrade in the billing section of your profile, or by reaching out to [email protected] If you are not ready to upgrade, simply wait until your credits get replenished at the start of your next billing cycle.

Currently, credits that are not used on a monthly basis will be lost. However, rollover credits are coming soon.

You have 75 credits during your free trial to use trellis the same way a paying member does. The only limitation is that the Judge Analytics Dashboard is only accessible for members of our Silver tier and above.

Platinum members have unlimited credits.

No. As long as you're a Silver, Gold, or Platinum member, you have unlimited access to the Judge Analytics for judges in the state(s) you have paid membership for.

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