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1 TIMOTHY J. LONG (STATE BAR NO. 137591)
tjlong@orrick.com CEILED^
2 NICHOLAS J. HORTON (STATE BAR NO. 289417) ENDORSED
nhorton@orrick.com
3 ORRICK, HERRINGTON & SUTCLIFFE LLP
400 Capitol Mall DEC 2 1 2018
.4 8th Floor
Sacramento, CA 95814-4497
5 Telephone: +1 916 447 9200 By. T. Elder
r Deputy Clerk
Facsimile: +1 916 329 4900
6
Attomeys for Defendant
7 HEALTH NET OF CALIFORNIA, INC.
8
SUPERIOR COURT OF THE STATE OF CALIFORNIA
9
COUNTY OF SACRAMENTO
10
11
ANDREA SPEARS, an individual, on behalf of Consolidated Case No. 34-2017-00210560-
12 herself and on behalf of all persons similarly CU-OE-GDS
situated,
13 SUMMARY OF EVIDENCE IN
Plaintiff, SUPPORT OF MOTION AS TO WHY
14 SPEARS' CASE SHOULD NOT
PROCEED AS A PAGA
15 REPRESENTATIVE ACTION
HEALTH NET OF CALIFORNIA, INC., a
16 Califomia Corporation, and Does 1 through 50, Date: April 11, 2019
inclusive. Time: 10:00 a.m.
17 Dept: 35
Defendant. Judge: Hon. Alan G. Perkins
18
Complaint Filed: April 5, 2017
19 FAC Filed: June 29,2017
20
TOMAS R. ARANA, on behalf of himself, all Complaint Filed: August 1,2017
21 others similarly situated. Consolidated Complaint Filed: Dec. 21,2017
22 Plaintiff, .
23
tii 24 HEALTH NET OF CALIFORNIA, INC., a
Califomia Corporation, and DOES 1-50,
25 inclusive.
<
Z 26 Defendant.
CJ 27
oc 28
415SES!WP«1«HY OF EVIDENCE ISO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION
1 For the Court's convenience, Defendant Health Net of Califomia, Inc. ("HNCA") has
2 compiled the relevant portions of the 46 declarations of HNCA employees submitted in support
3 of HNCA's Motion as to Why Spears' Case Should Not Proceed as a PAGA Representative
4 Action. AH evidence cited in this Summary of Evidence is appended to the Compendium of
5 Witness Declarations in Support ofDefendant Health Net of Califomia's Motions as to Why
6 Plaintiffs' Cases Should Not Proceed as PAGA Representative Actions. HNCA has styled the
7 Simimary of Evidence in this fonnat to aid the Court in locating relevant evidence supporting
8 HNCA's Motion.
9
10 No. Factual Stateinent Declaration
1. Some employees' meal and rest periods Xochilt Analiz (A&G Coordinator), ^ 14.
11
are siet by their supervisors or the
12 command center. Rochelle Bryant (Broker Commissions
Supervisor), ^17.
13
Nelson Hidalgo (Commissions Analyst II),
14 I t 16, 20.
15
Moua Lao (CSR III), 17.
16
Estella Latu (Claims Supervisor), T| 17.
17
Mary Ann Manansala (Commissions
18 Analyst),^1|14, 17.
19
Christalex Mendoza (CSR II), ^ 23.
20
- Brooke Mouton (Lead CSR), 120.
21
Rocio Ramirez (CSR II), T| 10.
22
23 Dolores Vasquez (CSR III), 112.
24 Thushantha Wijesinghe (Appeals and
Grievances Coordinator), Tf i 6.
25
Kathleen Youngstrom (CSR II), ^ 12.
26
27 Tatyana Holstrom (CSR Supervisor), ^ 9.
28
4150-2889-9353 v.l 2-
415&£t8»f«J4RIY OF EVIDENCE ISO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION
1 Other employees are free to take breaks Ovsanna Demirchyan (Manager,
whenever they choose. Membership and Accounting), ^ 9.
2
3 Nick Keo (Auditor), 19-20.
4 Patricia Kermah (Claims Supervisor), T| 15.
5 Cynthia Kirkorian (Manager, Utilization
Management), ^36.
6
7 Debra Matthews (Quality Assurance
Analyst),11i 11,13.
8
Tracy Raitt (Project Coordinator), Tf 6.
9
C£trol Tyree (Executive Assistant), Tf^ 12, 16.
10
Some employees are free to determine Zeena Aldrete (Admin. Asst. Ill), 13-14,
11 their own schedules entirely. 16-18.
12 Ezekiel Arizmendi (GL - UMC I-II,
Manager), tif 10, 12. »
13
14 SuieAnn Burke (Claims Supervisor ), 110.
15 Tracy Fife (Admin Analyst), t 8.
16 Vibha Khalasi (Collection Supervisor), ^12.
i
17 Jennifer Lee (Claims Analyst), tX7-8.
18
Heather Starks (Manager, Membership and
19 Accounting), 19. '
Some allegedly aggrieved employees Maria Castaneda (Concurrent Review Lead),
20 have experienced multiple schedule tt8,15. ,
changes and have had their schedules set
21
in multiple ways over the course of their Joshua Del Rosario (Program Coordinator),
22 employment with HNCA. t7-9, 14-16.
23 Stephanie Guzman (A&G Coordinator),
tlflO-lL
24
25 Michelle Lai (Business Analyst), t t 5-11.
26 Yedenazi Marquez (CSR I), t t 14-15.
27 Brooke Mouton (Lead CSR), t t 26, 30.
28
4150-2889-9353 v.! -3
415&Ef»fP«B«HY OF EVIDENCE ISO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION
1 Carlos Penado (CSR II), t t 18,22.
2 Krisha Richey (CSR III), t t 4-8.
3 5. Other employees have breaks scheduled Rocio Cabrales (Membership Analyst II),
by their supervisors but may vary their 1111-14. .•
4 schedule if they inform their supervisor Nelson Hidalgo (Commissions Analyst II), t
ahead of time. ^ 12.
5
Estella Latu (Claims Supervisor), 122.
6
7 Sarah Mitchell (Lead CSR), 116.
8 Isabella Tarakchyan (Business Analyst III),
tl8.
9 6. Schedule variations are also diie to the Xochilt Analiz (A&G Coordinator), 115.
nature of the employee's work and the
10 supervisor's preferences. Maira Castaneda (Concurrent Review Lead),
11 t t 14-15..
12 f
Tina Smithhart (Executive Assistant), 114-
15,20.
13
14 Carol Tyree (Executive Assistant), tH 12,16.
15 Melissa Weerasignhe (Appeals and
Grievances Lead), 116.
16 , 7. If an employee works on a team that Catherine Barrantes (CSR Supervisor),
answers customer phone calls, breaks ttl2,29.
17 are scheduled in advance to ensure that
18 someone is always available to take Tatyana Holstrom (CSR Supervisor), 117.
calls.
19 Lucinda Watkins (CSR Supervisor), 119.
8. But where phone coverage is not Martha Contreras (CSR I-III), 117.
20 required^—e.g., where an employee
works in the call center but responds to Christalex Mendoza (CSR II), 129.
21
customers via email or only makes
22 outgoing calls, or where an employee Sarah Mitchell (Lead CSR), 127.
does not work in a call center—
23 employees may have much more Brooke Mouton (Lead CSR), 130.
flexibility to take breaks as they choose.
24 Krisha Richey (CSR III), 14.
25
Dolores Vasquez (CSR III), 126.
26 9. Additionally, breaks might be short, Ezekial Arizmendi (Manager, Provider
taken late, or not taken at all for a Performance and Analytics), t t 8 11.
27 variety of reasons having nothing to do
Tatyana Holstrom (CSR Supervisor), 115.
28
4150-2889-9353 v.l
415SBJJWK1BCR1Y OF EVIDENCE ISO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION
1 with a failure on HNCA's part to
provide compliant meal arid rest periods. Jennifer Lee (Clainis Analyst), 110.
2
3 Christalex Mendoza (CSR II), 125.
4 Brooke Mouton (Lead CSR), 121-22.
5 Carlos Penado (CSR II), 116.
6
Tracy Raitt (Project Coordinator), 110.
7
Rocio Ramirez (CSR II), 116.
8
Tina Roderick (CSR II), 126.
9
Randy Rohlfs (CSR III), t1l'l8-19. ,
10
11 Tina Smithhart (Executive Assistant), 125.
12 Dolores Vasquez (CSR III), 113. -
13 Rochelle Bryant (Broker Commissions
14 Supervisor), 130.
10. Moreover, many employees have never Stephanie Guzman (A&G Coordinator),
15 had any problems taking full 1 12.
uninterrupted meal and rest periods on
16 time. Nelson Hidalgo (Commissions Analyst II),
1ltl7,21.
.17
18 Nick Keo (Auditor), t t 19, 21.:
19 Michelle Lai (Business Analyst), t t 20-21,
23.
20
Jermifer Lee (Claims Analyst), 19.
21
22 Yetlenazi Marquez (CSR I), 117-19.
23 Debra Matthews (Quality Assurance
Analyst),ttll,13.
24
25 Christalex Mendoza (CSR II), t t 20-26.
26 Sarah Mitchell (Lead CSR), 118.
27 Tracy Raitt (Project Coordinator), 18.
28
4150-2889-9353 v.l -5-
415SES»ff(iB4RIY OF EVIDENCE ISO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION
1 Rocio Ramirez (CSR II), t t 15-18.
2 Krisha Richey (CSR III), t t 12-13.
3
Tina Roderick (CSR II), t t 24-29.
4 Randy Rohlfs (CSR III), t t 13-15.
.5 Tina Smithhart (Executive Assistant), t t 20,
24.
6
7 Isabella Tarakhchyan (Business Analyst III),
11113,17.
8
D'Arma Torres (Administrative Assistant II),
9 1115,18.
10
Carol Tyree (Executive Assistant), H 12, 16.
11
Dolores Vasquez (CSR III), t t 10-13.
12
Melissa Weerasignhe (Appeals and
13 Grievances Lead), t t 17-20.
14
Thushantha Wijesinghe (Appeals and
15 Grievances Coordinator), t t 14, 19.
IL Supervisors also confirmed that certain Rochelle Bryant (Broker Commissions
16 employees' job duties do not prevent Supervisor), 127.
them from taking their meal and rest
17 periods on time because their employees Patricia Kermah (Claims Supervisor), 119.
18 can always put down their work at any
time. Vibha Khalasi (Collection Supervisor), 118.
19
Estella Latu (Claims Supervisor), t t 26, 31.
20
Heather Starks (Manager, Membership and
21
Accounting), t t 8-9.
22
23
24
25
26
27
28
4150-2889-9353 v.l -6-
415SEMf(6«HY OF EVIDENCE ISO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA
. REPRESENTATIVE ACTION
1 Dated: December 21, 2018 0RRICK,\HERRINGT0N & SUTCLIFFE LLP
2
3
'TIMOTTtYJ. LONG
4 NICHOLAS J. HORTON
Attomeys for Defendant
5 HEALTH NET OF CALIFORNIA, INC.
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4150-2889-9353 v.l
4l5®ESlWP«}43yY OF EVIDENCE iSO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA
REPRESENTATIVE ACTION
Preview
1 TIMOTHY J. LONG (STATE BAR NO. 137591) tjlong@orrick.com CEILED^ 2 NICHOLAS J. HORTON (STATE BAR NO. 289417) ENDORSED nhorton@orrick.com 3 ORRICK, HERRINGTON & SUTCLIFFE LLP 400 Capitol Mall DEC 2 1 2018 .4 8th Floor Sacramento, CA 95814-4497 5 Telephone: +1 916 447 9200 By. T. Elder r Deputy Clerk Facsimile: +1 916 329 4900 6 Attomeys for Defendant 7 HEALTH NET OF CALIFORNIA, INC. 8 SUPERIOR COURT OF THE STATE OF CALIFORNIA 9 COUNTY OF SACRAMENTO 10 11 ANDREA SPEARS, an individual, on behalf of Consolidated Case No. 34-2017-00210560- 12 herself and on behalf of all persons similarly CU-OE-GDS situated, 13 SUMMARY OF EVIDENCE IN Plaintiff, SUPPORT OF MOTION AS TO WHY 14 SPEARS' CASE SHOULD NOT PROCEED AS A PAGA 15 REPRESENTATIVE ACTION HEALTH NET OF CALIFORNIA, INC., a 16 Califomia Corporation, and Does 1 through 50, Date: April 11, 2019 inclusive. Time: 10:00 a.m. 17 Dept: 35 Defendant. Judge: Hon. Alan G. Perkins 18 Complaint Filed: April 5, 2017 19 FAC Filed: June 29,2017 20 TOMAS R. ARANA, on behalf of himself, all Complaint Filed: August 1,2017 21 others similarly situated. Consolidated Complaint Filed: Dec. 21,2017 22 Plaintiff, . 23 tii 24 HEALTH NET OF CALIFORNIA, INC., a Califomia Corporation, and DOES 1-50, 25 inclusive. < Z 26 Defendant. CJ 27 oc 28 415SES!WP«1«HY OF EVIDENCE ISO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION 1 For the Court's convenience, Defendant Health Net of Califomia, Inc. ("HNCA") has 2 compiled the relevant portions of the 46 declarations of HNCA employees submitted in support 3 of HNCA's Motion as to Why Spears' Case Should Not Proceed as a PAGA Representative 4 Action. AH evidence cited in this Summary of Evidence is appended to the Compendium of 5 Witness Declarations in Support ofDefendant Health Net of Califomia's Motions as to Why 6 Plaintiffs' Cases Should Not Proceed as PAGA Representative Actions. HNCA has styled the 7 Simimary of Evidence in this fonnat to aid the Court in locating relevant evidence supporting 8 HNCA's Motion. 9 10 No. Factual Stateinent Declaration 1. Some employees' meal and rest periods Xochilt Analiz (A&G Coordinator), ^ 14. 11 are siet by their supervisors or the 12 command center. Rochelle Bryant (Broker Commissions Supervisor), ^17. 13 Nelson Hidalgo (Commissions Analyst II), 14 I t 16, 20. 15 Moua Lao (CSR III), 17. 16 Estella Latu (Claims Supervisor), T| 17. 17 Mary Ann Manansala (Commissions 18 Analyst),^1|14, 17. 19 Christalex Mendoza (CSR II), ^ 23. 20 - Brooke Mouton (Lead CSR), 120. 21 Rocio Ramirez (CSR II), T| 10. 22 23 Dolores Vasquez (CSR III), 112. 24 Thushantha Wijesinghe (Appeals and Grievances Coordinator), Tf i 6. 25 Kathleen Youngstrom (CSR II), ^ 12. 26 27 Tatyana Holstrom (CSR Supervisor), ^ 9. 28 4150-2889-9353 v.l 2- 415&£t8»f«J4RIY OF EVIDENCE ISO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION 1 Other employees are free to take breaks Ovsanna Demirchyan (Manager, whenever they choose. Membership and Accounting), ^ 9. 2 3 Nick Keo (Auditor), 19-20. 4 Patricia Kermah (Claims Supervisor), T| 15. 5 Cynthia Kirkorian (Manager, Utilization Management), ^36. 6 7 Debra Matthews (Quality Assurance Analyst),11i 11,13. 8 Tracy Raitt (Project Coordinator), Tf 6. 9 C£trol Tyree (Executive Assistant), Tf^ 12, 16. 10 Some employees are free to determine Zeena Aldrete (Admin. Asst. Ill), 13-14, 11 their own schedules entirely. 16-18. 12 Ezekiel Arizmendi (GL - UMC I-II, Manager), tif 10, 12. » 13 14 SuieAnn Burke (Claims Supervisor ), 110. 15 Tracy Fife (Admin Analyst), t 8. 16 Vibha Khalasi (Collection Supervisor), ^12. i 17 Jennifer Lee (Claims Analyst), tX7-8. 18 Heather Starks (Manager, Membership and 19 Accounting), 19. ' Some allegedly aggrieved employees Maria Castaneda (Concurrent Review Lead), 20 have experienced multiple schedule tt8,15. , changes and have had their schedules set 21 in multiple ways over the course of their Joshua Del Rosario (Program Coordinator), 22 employment with HNCA. t7-9, 14-16. 23 Stephanie Guzman (A&G Coordinator), tlflO-lL 24 25 Michelle Lai (Business Analyst), t t 5-11. 26 Yedenazi Marquez (CSR I), t t 14-15. 27 Brooke Mouton (Lead CSR), t t 26, 30. 28 4150-2889-9353 v.! -3 415&Ef»fP«B«HY OF EVIDENCE ISO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION 1 Carlos Penado (CSR II), t t 18,22. 2 Krisha Richey (CSR III), t t 4-8. 3 5. Other employees have breaks scheduled Rocio Cabrales (Membership Analyst II), by their supervisors but may vary their 1111-14. .• 4 schedule if they inform their supervisor Nelson Hidalgo (Commissions Analyst II), t ahead of time. ^ 12. 5 Estella Latu (Claims Supervisor), 122. 6 7 Sarah Mitchell (Lead CSR), 116. 8 Isabella Tarakchyan (Business Analyst III), tl8. 9 6. Schedule variations are also diie to the Xochilt Analiz (A&G Coordinator), 115. nature of the employee's work and the 10 supervisor's preferences. Maira Castaneda (Concurrent Review Lead), 11 t t 14-15.. 12 f Tina Smithhart (Executive Assistant), 114- 15,20. 13 14 Carol Tyree (Executive Assistant), tH 12,16. 15 Melissa Weerasignhe (Appeals and Grievances Lead), 116. 16 , 7. If an employee works on a team that Catherine Barrantes (CSR Supervisor), answers customer phone calls, breaks ttl2,29. 17 are scheduled in advance to ensure that 18 someone is always available to take Tatyana Holstrom (CSR Supervisor), 117. calls. 19 Lucinda Watkins (CSR Supervisor), 119. 8. But where phone coverage is not Martha Contreras (CSR I-III), 117. 20 required^—e.g., where an employee works in the call center but responds to Christalex Mendoza (CSR II), 129. 21 customers via email or only makes 22 outgoing calls, or where an employee Sarah Mitchell (Lead CSR), 127. does not work in a call center— 23 employees may have much more Brooke Mouton (Lead CSR), 130. flexibility to take breaks as they choose. 24 Krisha Richey (CSR III), 14. 25 Dolores Vasquez (CSR III), 126. 26 9. Additionally, breaks might be short, Ezekial Arizmendi (Manager, Provider taken late, or not taken at all for a Performance and Analytics), t t 8 11. 27 variety of reasons having nothing to do Tatyana Holstrom (CSR Supervisor), 115. 28 4150-2889-9353 v.l 415SBJJWK1BCR1Y OF EVIDENCE ISO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION 1 with a failure on HNCA's part to provide compliant meal arid rest periods. Jennifer Lee (Clainis Analyst), 110. 2 3 Christalex Mendoza (CSR II), 125. 4 Brooke Mouton (Lead CSR), 121-22. 5 Carlos Penado (CSR II), 116. 6 Tracy Raitt (Project Coordinator), 110. 7 Rocio Ramirez (CSR II), 116. 8 Tina Roderick (CSR II), 126. 9 Randy Rohlfs (CSR III), t1l'l8-19. , 10 11 Tina Smithhart (Executive Assistant), 125. 12 Dolores Vasquez (CSR III), 113. - 13 Rochelle Bryant (Broker Commissions 14 Supervisor), 130. 10. Moreover, many employees have never Stephanie Guzman (A&G Coordinator), 15 had any problems taking full 1 12. uninterrupted meal and rest periods on 16 time. Nelson Hidalgo (Commissions Analyst II), 1ltl7,21. .17 18 Nick Keo (Auditor), t t 19, 21.: 19 Michelle Lai (Business Analyst), t t 20-21, 23. 20 Jermifer Lee (Claims Analyst), 19. 21 22 Yetlenazi Marquez (CSR I), 117-19. 23 Debra Matthews (Quality Assurance Analyst),ttll,13. 24 25 Christalex Mendoza (CSR II), t t 20-26. 26 Sarah Mitchell (Lead CSR), 118. 27 Tracy Raitt (Project Coordinator), 18. 28 4150-2889-9353 v.l -5- 415SES»ff(iB4RIY OF EVIDENCE ISO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION 1 Rocio Ramirez (CSR II), t t 15-18. 2 Krisha Richey (CSR III), t t 12-13. 3 Tina Roderick (CSR II), t t 24-29. 4 Randy Rohlfs (CSR III), t t 13-15. .5 Tina Smithhart (Executive Assistant), t t 20, 24. 6 7 Isabella Tarakhchyan (Business Analyst III), 11113,17. 8 D'Arma Torres (Administrative Assistant II), 9 1115,18. 10 Carol Tyree (Executive Assistant), H 12, 16. 11 Dolores Vasquez (CSR III), t t 10-13. 12 Melissa Weerasignhe (Appeals and 13 Grievances Lead), t t 17-20. 14 Thushantha Wijesinghe (Appeals and 15 Grievances Coordinator), t t 14, 19. IL Supervisors also confirmed that certain Rochelle Bryant (Broker Commissions 16 employees' job duties do not prevent Supervisor), 127. them from taking their meal and rest 17 periods on time because their employees Patricia Kermah (Claims Supervisor), 119. 18 can always put down their work at any time. Vibha Khalasi (Collection Supervisor), 118. 19 Estella Latu (Claims Supervisor), t t 26, 31. 20 Heather Starks (Manager, Membership and 21 Accounting), t t 8-9. 22 23 24 25 26 27 28 4150-2889-9353 v.l -6- 415SEMf(6«HY OF EVIDENCE ISO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA . REPRESENTATIVE ACTION 1 Dated: December 21, 2018 0RRICK,\HERRINGT0N & SUTCLIFFE LLP 2 3 'TIMOTTtYJ. LONG 4 NICHOLAS J. HORTON Attomeys for Defendant 5 HEALTH NET OF CALIFORNIA, INC. 6 7 8 9 10 M 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 4150-2889-9353 v.l 4l5®ESlWP«}43yY OF EVIDENCE iSO MOTION WHY SPEARS' CASE SHOULD NOT PROCEED AS A PAGA REPRESENTATIVE ACTION