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(ANON
SUPERIOR COURT OF CALIFORNIA
COUNTY OF SAN FRANCISCO
Document Scanning Lead Sheet
Jan-21-2010 4:18 pm
~ Case Number: CGC-10-496175
Filing Date: Jan-21-2010 4:09
Juke Box: 001 Image: 02737939
COMPLAINT
ANDREA CLARK VS. NESTLE USA, INC. et al
001002737939
Instructions:
Please place this sheet on top of the document to be scanned.SUM-100
(CITAGION. DIIAL) oko Acre
NOTICE TO DEFENDANT:
(AVISO AL DEMANDADO):
NESTLE USA, INC., and DOES 1 through 50 inclusive
YOU ARE BEING SUED BY PLAINTIFF:
(LO ESTA DEMANDANDO EL DEMANDANTE):
ANDREA CLARK, on behalf of herself and all others similarly situated
NOTICE! You have been sued, The court may decide against you without your being heard unless you respond within 30 days. Read the information
below.
‘You have 30 CALENDAR DAYS afier this summons and legal papers are served on you to file a written response at this court and have a copy
served on the plaintiff. A letter or phone call will not protect you. Your written response must be in proper legal form if you want the court to hear your
case. There may be a court form that you can use for your response. You can find these court forms and more information at the California Courts
Online Self-Help Center (www. courtinfo.ca.gov/selfhelp), your county law library, or the courthouse nearest you. If you cannot pay the filing fee, ask
the court clerk for a fee waiver form. If you do not file your response on time, you may lose the case by default, and your wages, money, and property
may be taken without further warning from the court.
There are other legal requirements. You may want to call an attorney right away. If you do not know an attorney, you may want to call an attorney
referral service. If you cannot afford an attorney, you may be eligible for free legal services from a nonprofit legal services program. You can locate
these nonprofit groups at the California Legal Services Web site (www.lawhelpcalifornia.org), the California Courts Online Self-Help Center
(www. courtinfo.ca.gov/selthelp), or by contacting your local court or county bar association. NOTE: The court has a statutory lien for waived fees and
costs on any settlement or arbitration award of $10,000 or more in a civil case. The court's lien must be paid before the court will dismiss the case.
JAVISO! Lo han demandado. Si no responde dentro de 30 dias, la corte puede decidir en su contra sin escuchar su version. Lea la informacién a
continuacién.
Tiene 30 DIAS DE CALENDARIO después de que le entreguen esta citacién y papeles legales para presentar una respuesta por escrito en esta
corte y hacer que se entregue una copia al demandante. Una carta o una llamada telefonica no lo protegen. Su respuesta por escrito tiene que estar
en formato legal correcto si desea que procesen su caso en la corte. Es posible que haya un formulario que usted pueda usar para su respuesta
Puede encontrar estos formularios de la corte y més informaci6n en el Centro de Ayuda de las Cortes de California (www.sucorte.ca.gov), en la
biblioteca de leyes de su condado o en la corte que le quede més cerca. Si no puede pagar la cuota de presentacién, pida al secretario de la corte
que le dé un formulario de exencién de pago de cuotas. Si no presenta su respuesta a tiempo, puede perder el caso por incumplimiento y la corte le
podré quitar su sueldo, dinero y bienes sin mas advertencia.
Hay otros requisitos legales. Es recomendable que llame a un abogado inmediatamente. Sino conoce a un abogado, puede llamar a un servicio de
remisi6n a abogados. Si no puede pagar a un abogado, es posible que cumpla con los requisitos para obtener servicios legales gratuitos de un
programa de servicios legales sin fines de lucro. Puede encontrar estos grupos sin fines de lucro en el sitio web de California Legal Services,
(www .lawhelpcalifornia.org), en ef Centro de Ayuda de las Cortes de California, (www.sucorte.ca.gov) 0 poniéndose en contacto con Ia corte o ef
colegio de abogados locales. AVISO: Por ley, la corte tiene derecho a reclamar las cuotas y los costos exentos por imponer un gravamen sobre
cualquier recuperacién de $10,000 6 més de valor recibida mediante un acuerdo o una concesién de arbitraje en un caso de derecho civil. Tiene que
pagar el gravamen de la corte antes de que la corte pueda desechar el caso.
The name and address of the court is: c¢ omy
(El nombre y direcci6n de la corte es): at" . oe
San Francisco Superior Court 0 4 9 6 1 (3
400 McAllister Street, San Francisco, CA 94102
The name, address, and telephone number of plaintiffs attorney, or plaintiff without an attorney, is:
(Elnombre, la direccién y el némero de teléfono del abogado de! demandante, o del demandante que no tiene abogado, es): lf
(Fecha) (Secretario) (Adjunto)
(For proof of service of this summons, use Proof of Service ‘of Summons (form POS-010).)
(Para prueba de entrega de esta citation use el formulario Proof of Service of Summons, (POS-010)).
NOTICE TO THE PERSON SERVED: You are served
1. [1] as an individual defendant.
2. [] as the person sued under the fictitious name of (specify):
Ay
pate: JAN 21 2010 SORDON PARK wy p NATTY fe ft jul
3. on behalf of (specify):
under: [_] CCP 416.10 (corporation) [] CCP 416.60 (minor)
CCP 416.20 (defunct corporation) ([-] CCP 416.70 (conservatee)
[-) CCP 416.40 (association or partnership) [__] CCP 416.90 (authorized person)
other (specify):
4, by personal delivery on (date):
Page 1of 4
Form Adopted for Mandalory Use Code of Civil Procedure §§ 412.20, 465
Jusicial Counc of California SUMMONS wirw.courtinfoca.gow
SUM-100 [Rev Juy 1, 2008) an Legale Re
jwww Forms Workfow.comBRIAN BARRY (135631)
LAW OFFICES OF BRIAN BARRY
1801 Avenue of the Stars, Suite 307
Los Angeles, CA 90067
Telephone: (310) 788-0831
Facsimile: (310) 788-0841
RANDY RENICK (179652)
HADSELL STORMER KEENY
RICHARDSON & RENICK, LLP
The Marine Building
128 N. Fair Oaks Ave.
Pasadena, California 91103
Telephone: (626) 585-9600
Facsimile: (626) 577-7079
Attorneys for Plaintiff and the Class
KONS. ISSUEL
SUN PPE Banrcaun
in Prancienn Cn
JAN 2.1 2010
GORYUN right Ulers
BY: . i seputy Clerk
P.NATT
SUPERIOR COURT OF THE STATE OF CALIFORNIA
CITY AND COUNTY OF SAN FRANCISCO
UNLIMITED JURISDICTION
ANDREA CLARK, on behalf of herself and |
all others similarly situated,
Plaintiffs,
NESTLE USA, INC., and DOES 1 through
50 inclusive,
Defendants.
CGC-10-496175
Case No.
CLASS ACTION
COMPLAINT
JURY TRIAL DEMANDED
CASE MANAGEMENT CONFERENCE SET
JUN 2.5 2010 QS AM
DEPARTMENT 212
-1-
CLASS ACTION COMPLAINTPlaintiff Andrea Clark, individually and on behalf of all others similarly situated, brings
this Class Action Complaint (“Complaint”) for treble damages under the antitrust and unfair
competition laws of the State of California. Plaintiff states and alleges as follows:
JURISDICTION AND VENUE
1. Plaintiff brings this action pursuant to California Business and Professions Code
Section 16750(a), to recover treble damages that Plaintiff and the members of the Class, as
defined below, have sustained due to violations by the Defendant of California Business and
Professions Code Section 16720 (the “Cartwright Act”). Plaintiff’s claims also are brought
pursuant to Sections 17203 and 17204 of the Business and Professions Code to obtain restitution
from the Defendant due to its violations of Section 17200 of the Business and Professions Code
(the “Unfair Competition Law”). Plaintiff and the proposed Class assert no claims under federal
law.
2. Venue is proper in this judicial district pursuant to the provisions of Section
16750(a) of the Business and Professions Code and Sections 395(a) and 395.5 of the California
Code of Civil Procedure. Defendant either maintains an office, transacts business, has an agent or
is found in the City and County of San Francisco. Plaintiff's causes of action arose in part within
the City and County of San Francisco and Defendant is subject to the jurisdiction of this Court.
The unlawful acts committed and the conduct undertaken pursuant to the combination or
conspiracy alleged herein has a direct effect on consumers within the State of California,
including the City and County of San Francisco, and the trade and commerce described below is
carried on within the State of California, as well as within the City and County of San Francisco.
DEFINITIONS
3. As used in this Complaint, the following terms are defined as follows:
(a) Chocolate is a confectionary product created by processing cocoa beans and
mixing the processed beans with milk, sugar, and other ingredients. As used in this Complaint,
the term “Chocolate Products” includes chocolate bars and other chocolate confectionery
products packaged for retail sale (e.g., Snickers, Kit Kats, 3 Musketeers, Hershey Bars, Hershey’s
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CLASS ACTION COMPLAINTKisses, M&Ms, etc.).
1
2 (b) “Person” or “persons” have the same meaning as set forth in Business and
3, | Professions Code Sections 16702 and 17201.
4 THE PARTIES
5 | PLAINTIFF
6 4. Plaintiff Andrea Clark is a resident of California, and purchased Chocolate
7 Products in the State of California for her own use and not for resale, and suffered injury as a
g | result of Defendant’s illegal conduct described in this Complaint.
9 | DEFENDANT AND CO-CONSPIRATORS
10 5. NESTLE USA, INC. (hereafter “Nestlé” or “Defendant”) is a corporation
11 | organized under the laws of Delaware, with its principal place of business in Glendale, California.
12 | Nestlé is a wholly owned subsidiary of Nestle S.A. Throughout the Class Period, Nestle
13 | manufactured and/or indirectly sold Chocolate Products to purchasers in California.
14 6. Various other individuals, partnerships, firms, trade associations, and corporations,
15 | who have not been named as defendants in this Complaint, have participated as co-conspirators
16 | with the Defendant in the violations alleged herein, and have performed acts and made statements
17 | in furtherance thereof. These co-conspirators include The Hershey Company, Hershey Canada
1g | Inc., Mars, Incorporated, Mars Canada, Inc., Mars Snackfood US, LLC, Nestlé S.A., Nestlé Canada,
19 | Inc., Cadbury ple, Cadbury Holdings Ltd. (formerly known as Cadbury Schweppes ple), and Cadbury
20 | Adams Canada, Inc. In addition there are other individuals, partnerships, firms, trade associations,
21 | and corporations, who have participated as co-conspirators with the Defendant in the violations
9, | alleged herein whose identities are presently unknown, and are named as Doe defendants.
3B | 7. The acts alleged in this Complaint were done by the Defendant, were authorized,
24 | ordered, or done by duly authorized officers, agents, employees or representatives of the
25 | Defendant, while actively engaged in the management, direction or control of Defendant’s
26 | business or affairs.
7 8. The acts that this Complaint alleges were done by each of the co-conspirators,
28 | were fully authorized by each of those co-conspirators, or ordered or done by duly authorized
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CLASS ACTION COMPLAINTCo ew rN Dn F&F Y NY
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officers, agents, employees or representatives of each co-conspirator while actively engaged in
the management, direction, or control of such co-conspirator’s business or affairs.
DOE DEFENDANTS
—_—————
9. The true names and capacities, whether individual, corporate, associate,
representative, or otherwise of defendants named herein as Does One through Fifty are unknown
to Plaintiff at this time, and they are therefore sued by such fictitious names pursuant to the
California Code of Civil Procedure Section 474. Plaintiff will amend this Complaint to allege the
true names and capacities of Does One through Fifty when Plaintiff knows them. Each of Does
One through Fifty is in some manner legally responsible for the violations of law alleged herein.
Hereafter, the term “Defendant” shall include the Doe Defendants.
10. The acts that this Complaint alleges were done by each of the Doe Defendants
were authorized, ordered or done by duly authorized officers, agents, employees, or
representatives, while actively engaged in the management, direction or control of such Doe
Defendant’s and its co-conspirators’ business or affairs.
CLASS ACTION ALLEGATIONS
CAs we
11. Plaintiff brings this action pursuant to California Code of Civil Procedure, Section
382, on her own behalf and as representative of a Class defined as follows:
All persons and/or entities residing in California who indirectly
purchased Chocolate Products, at any time during the period from
December 9, 2002 to the present, for their own use and not for
resale, Excluded from the Class are Defendant, its co-
conspirators, all present or former parents, predecessors,
subsidiaries or affiliates of Defendant, and all governmental
entities.
12. Plaintiff does not know the exact number of class members. Due to the nature of
the trade and commerce involved, however, Plaintiff believes that the total number of class
members is at least in the hundreds of thousands and members of the class are so numerous and
geographically dispersed across the State of California that joinder of all class members is
impracticable.
13. _ There are questions of law or fact common to all members of the Class, including,
but not limited to:
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CLASS ACTION COMPLAINT(a) Whether Defendant engaged with its co-conspirators in a trust, contract,
combination or conspiracy among the world’s leading manufacturers of Chocolate Products to fix,
raise, maintain, and/or stabilize prices for those products in California and the United States;
(b) The duration and extent of the trust, contract, combination or conspiracy alleged in
this Complaint;
(c) Whether the alleged trust, contract, combination or conspiracy violates the
California Cartwright Act;
(d) Whether Defendant’s conduct alleged herein violates California’s Unfair
Competition Law;
(e) The effect of Defendant’ trust, contract, combination or conspiracy on the world’s
leading manufacturers of Chocolate Products to fix, raise, maintain, and/or stabilize prices for those
products in California and the United States during the Class Period; and
(f) The appropriate measure of damages sustained by Plaintiff and other members of
the class.
(g) | Whether Defendant and its co-conspirators engaged in a conspiracy to fix, raise,
maintain, and/or stabilize the price of Chocolate Products;
(h) — Whether Defendant’s combination or conspiracy with its co-conspirators caused
prices for Chocolate Products to be higher than they would have been in the absence of
Defendant’s conduct;
@ Whether Defendant's combination or conspiracy caused injury to the business or
property of Plaintiff and the other members of the Class;
@) Whether Defendant’s conduct violates the Unfair Competition Law;
(k) Whether Defendant has been unjustly enriched through overpayments by Plaintiff
and members of the Class;
(ly The appropriate Class-wide measure of damages; and
(m) The appropriate nature of Class-wide equitable relief.
14. Plaintiff, who is a member of the Class, and who has claims that are typical of the
claims of the class members, will fairly and adequately protect the interests of the Class. Plaintiff
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CLASS ACTION COMPLAINTYN DA We Ww N
is a typical purchaser of Chocolate Products made by Defendant for sale in California and her
interests are coincident with, and not antagonistic to, those of the other members of the Class. In
addition, Plaintiff is represented by counsel who are competent and experienced in the
prosecution of antitrust and class action litigation.
15. The prosecution of separate actions by individual members of the Class would
create a risk of inconsistent or varying adjudications, establishing incompatible standards of
conduct for Defendant.
16. The questions of law or fact common to the members of the Class predominate
over any questions affecting only individual members, including legal and factual issues relating
to liability and damages.
17. Aclass action is superior to other methods for the fair and efficient adjudication of
this controversy. Treatment as a class action will permit a large number of similarly situated
persons to adjudicate their common claims in a single forum simultaneously, efficiently, and
without the duplication of effort and expense that numerous individual actions would engender.
Class treatment will also permit the adjudication of claims by many class members who could not
afford individually to litigate antitrust and unfair competition claims such as those asserted in this
Complaint. This class action presents no difficulties in management that would preclude
maintenance as a class action. Finally, the class is readily ascertainable.
NATURE OF TRADE AND COMMERCE
18. The Chocolate Products market constitutes a distinct product market recognized by
Defendant and its co-conspirators, the trade associations that serve the confectionery industry,
and other bodies that have examined the industry. According to statistics reported by the United
States Department of Agriculture, wholesale sales of chocolate candy in the United States totaled
approximately $10.2 billion, while retail sales totaled $15.6 billion. A June 2007 report
published in Matrade New York, entitled Trends in USA the USA Cocoa and Cocoa Product
Market, reported that United States chocolate candy sales in 2006 totaled approximately 56% of
all United States candy sales.
19. Important characteristics of the chocolate market facilitate anticompetitive collusion
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CLASS ACTION COMPLAINTow YN DH FF WN =
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among the Defendant and its co-conspirators.
20. Chocolate is a commodity-like product. Thus, each Defendant and co-
conspirator can and do produce and sell, for example, a certain type of chocolate candy bar,
seasonal novelty chocolate, or boxed chocolate that is similar to a chocolate candy bar, seasonal
novelty chocolate, or boxed chocolate offered by Defendant or another co-conspirator,
respectively.
21. The market for Chocolate Products is highly concentrated. Defendant and its co-
conspirators collectively control more than 40% of the global chocolate confectionery products
market, with Nestlé controlling 12.6%, while its co-conspirators Hershey controls 8.2%, Cadbury
7.5%, and Mars 14.8%. Defendant Nestlé and its co-conspirators Hershey and Mars collectively
possess approximately 80% of the United States chocolate market, with Hershey possessing about
45%, Mars about 27%, and Nestlé about 9%. Nestlé Canada, Hershey Canada, Mars Canada, and
Cadbury Adams Canada collectively possess about 64% of the Canadian chocolate market. By
contrast, the buyer side of the market for Chocolate Products is diffuse, comprised of many
buyers without the ability to influence pricing significantly.
22. The chocolate industry is conducive to price fixing agreements. First, the industry
is highly concentrated with Nestlé, Hershey and Mars controlling more than 75% of the United
States market for chocolate candy.
23. Second, that concentration is substantially exacerbated by licensing agreements
between Defendant and its co-conspirators. Hershey has a licensing agreement with Nestlé
whereby Hershey has a right to sell and/or manufacture certain Nestlé products (i.e., Kit Kat bars
and Rolo candy) in the United States. In addition, Hershey and Cadbury have a licensing
arrangement whereby Hershey has the exclusive right to manufacture and/or sell Cadbury
products in the United States.
24. Asaresult, Hershey and Cadbury control 45% of the market, and Hershey’s share
is further increased by sales of certain Nestlé products. For Herfindahl-Hirschman Index (“HHI”)
purposes, a concentration in the market greater than 1,800 in the market is indicative of
oligopolistic market power. The chocolate industry has a HHI rating based on the three firms
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CLASS ACTION COMPLAINT(Hershey, Mars, and Nestlé) of 2,835.
25. The terms of the licensing agreements between Hershey and Nestlé, and also
Hershey and Cadbury, are similar in that both agreements contain terms that allow Hershey to
manufacture and sell competitors’ products in the United States in exchange for Hershey paying
quarterly royalty payments based upon net sales of the licensed products.
26. Both licenses also contain a right for Cadbury and Nestlé, respectively, to audit
Hershey’s sales of the licensed products. The audit rights allow Cadbury and Nestlé to obtain key
information from Hershey pertaining to the licensed products.
27. The exchange of data among multiple competitors provides Defendant and its co-
conspirators with opportunities to collude on product pricing.
28. The exchange of pricing and cost data also provides a mechanism where, for at
least the licensed products, Defendant and its co-conspirators can insure compliance with any
conspiratorial price fixing agreements. It also further enhances the Defendant’s and its co-
conspirators’ ability to enforce price fixing agreements on non-licensed products as well.
29, Hershey’s licensing agreements with Cadbury and Nestlé also provide Hershey
with pricing control over a larger percentage of the United States chocolate market than it would
possess in the absence of such licensing agreements, also resulting in further concentration of the
United States chocolate market.
30. In addition, there are high barriers to entry into the chocolate market in the form
of technical know-how, advertising, and access to distribution channels. The manufacture of
confectionery products is highly technical, requiring considerable understanding of food
technology, including hardware (processing machinery and computers), software, and formulation
technology. There is significant spending on advertising and access to supply channels is
critical to gain a foothold, as wholesale distributors, chain grocery stores, mass merchandisers,
chain drug stores, vending companies, wholesale clubs, convenience stores, dollar stores,
concessionaires, and department stores form the most significant distribution channel for
confectionery sales. Because of their high collective market share globally, as well as in the
United States and Canada, Defendant and its co-conspirators collectively are able to exercise
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CLASS ACTION COMPLAINT25
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a |
28 |
market power in each of these markets, including the ability to raise prices and erect barriers to
entry. Pricing for Chocolate Products in the United States and Canada, during the Class Period
was characterized by industry-wide price increases. Moreover, during the Class Period, price
increases in the same or similar amounts for Chocolate Products were announced by Defendant
and multiple of its co-conspirators and/or became effective at or near the same time.
31, The United States is the leading exporter of Chocolate Products to Canada as well
as the leading importer of Chocolate Products from Canada. A 2004 United States Department of
Agriculture report noted that in 2003, 46% of United States confectionery exports were to
Canada. A 2005 United States Department of Agriculture report noted that “the United States
supplied 45% of Canadian chocolate candy imports by value.” The 2007 Matrade New York
report, referenced above, indicated that Canada was the largest exporter of chocolate food products
to the United States in 2004 through 2006, with annual total customs values ranging from $690 to
$705 million United States dollars.
THE CONSPIRACY OF DEFENDANT AND ITS CO-CONSPIRATORS
32. The market for Chocolate Products was ripe for collusion. In addition to the
collective market power exercised by the Defendant and its co-conspirators, as detailed above,
demand for these products has stagnated in recent years because of increasing health concerns and
changing consumer preferences with respect to chocolate consumption.
33. The Canadian and United States operations of the Defendant and its co-
conspirators are tightly interwoven. For example, sales of Hershey’s chocolate in the United States
and Canada are overseen by its North American Commercial Group. Likewise, Cadbury’s
confectionery sales in the United States and Canada are overseen by its Americas Confectionery
operating unit. Similarly, Nestlé conducts its chocolate business through a Chocolate,
Confectionery and Biscuits Strategic Business Unit, and Nestlé also organizes its businesses by
geographic zone, with its “Zone Americas” including the United States and Canada. Defendant’s
and its co-conspirators’ geographically integrated operations for their Canadian and U.S. operations
suggest that decisions related to Defendant’s and its co-conspirators’ pricing in Canada either
affected or reflected pricing decisions applicable to the USS. operations of Defendant and its co-
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CLASS ACTION COMPLAINT |oo ND HW
conspirators.
34. The prices of Chocolate Products in North America had been generally stable from
1996 to 2002. In the face of waning demand, Defendant and its co-conspirators responded by
instituting uniform parallel price increases during the Class Period in the United States and Canada.
35. In the United States, for example:
(a) Onor about December 9, 2002, Mars (via its Masterfoods USA division) increased
wholesale prices on standard-size chocolate bars by approximately 10.7%. A few days later, on or
about December 11, 2002, Hershey announced a price increase (which was effective January 1,
2003) for the wholesale price of its domestic standard size, king size, variety pack, six-pack, and
ten-pack candy bar lines. The increase raised the price of standard-size candy bars in particular
by approximately 10.7%. Hershey spokeswoman Christine Dugan said Hershey raised
prices after rival Mars recently raised its prices. On or about December 13, 2002, Nestlé
announced a price increase of approximately 10.3% on its standard-size chocolate bars.
(b) Onor about December 15, 2004, Hershey again increased the wholesale prices
for many of its Chocolate Products. Hershey increased the price of its standard-size bars by
approximately 5.5% and also increased prices for king-size bars, six-packs, variety packs,
and peg bags. Significantly, Hershey’s increase came weeks after Mars (via its Masterfoods
USA division) raised its prices for its Chocolate Products baglines by similar amounts on or
about November 19, 2004. On or about December 17, 2004 (only two days after Hershey’s price
increase), Mars increased the price of its standard-size bars by approximately 5.5% and also
increased prices for its king-size bars and six-packs. Nestlé then increased prices on its standard-
size bars by approximately 5.7% on or about December 22, 2004, and also increased prices on its
king-size bars, six-packs, and peg bags.
(c) Onor about March 23, 2007, Mars announced price increases of approximately
5.3% on its standard-size bars, six-packs, and variety packs and also increased prices for other
Chocolate Products, citing the need to help offset costs. Hershey then announced price
increases on or about April 4, 2007, purportedly due to rising costs, particularly cocoa. Hershey
increased its prices for standard-size bars, six-packs, and variety-packs by approximately 5.2%
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CLASS ACTION COMPLAINToO ew IN DN
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28 | relatively stable at less than $2.00 per gallon at the time this price increase was announced.
and also increased prices for other Chocolate Products. Mars and Hershey both publicly noted
that their previous price increases were more than two years ago. Nestlé also raised prices for its
chocolate confectionery products on or about April 5, 2007, by an average of approximately 5%,
including a 5.4% increase in the price of its standard-size bars, purportedly due to rising
commodity, packaging, and energy costs.
36. In Canada, for example, on July 19, 2005, Nestlé Canada announced a chocolate
price increase for 5-8%, effective October 31, 2005, for base confectionery, and April 18, 2006,
for seasonal confectionery. Cadbury Adams Canada announced a price increase on average of
5.2% on its chocolate portfolio soon thereafter, effective October 31, 2005. In addition, Hershey
announced a price increase on most chocolate, also effective October 31, 2005. Mars announced a
price increase on average of 6% on select items in its chocolate confectionery portfolio,
effective November 7, 2005.
37. Defendant and its co-conspirators falsely asserted that these price changes were fully
justified by increases in costs. The price increases were instead the product of a conspiracy among
Defendant and its co-conspirators, and cannot be explained solely by purported changes in the price of]
raw materials for these products.
38. Defendant and its co-conspirators offered various explanations in the media for
their price increases on Chocolate Products, including rising costs in commodity prices such as
cocoa, sugar, milk, or fuel prices. However, examination of commodity prices throughout the
Class Period show that these prices cannot explain price increases on Chocolate Products as
commodity and raw material costs remained relatively constant throughout periods when
Defendant and its co-conspirators claimed a price increase was necessary.
39. For example, as discussed above, Defendant Hershey announced a price increase
on standard-size candy bars of approximately 5.5% in December 2004. Defendant Mars had also
raised prices around the same time. Hershey blamed the increase at least in part on higher fuel
prices. However, an examination of the United States On-Highway Diesel Fuel Price Index
published by the United States Energy Information Administration shows that fuel prices were
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CLASS ACTION COMPLAINTow ND HW FF YN
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40. Similarly, in April 2007, Defendant Hershey announced an approximate 5.2%
increase in the price of standard-size chocolate candy bars and other Chocolate Products. Nestlé
and Mars also announced similar price increases at approximately the same time. Hershey stated
that the price increase was necessary to “help offset the company’s input costs, including raw and
packaging materials . . . While there has been no change in list prices on these impacted items
since December 2004, over this period costs have continued to rise.” However, the raw material
prices for the key ingredients in chocolate, i.e., cocoa, sugar, and milk, showed virtually no net
increase in the commodity prices between December 2004 and April 2007.
41. Defendant’s and its co-conspirators’ other purported reasons for price increases,
such as increased packaging and employee benefit costs, were also only pretextual reasons for
their price increases during the Class Period.
42. Inacompetitive market operating free of Defendant’s and its co-conspirators’
conspiracy, cost increases would have resulted in decreases to Defendant’s and its co-
conspirators’ profit margins because Defendant and its co-conspirators would have been able to
only partially offset any cost increases by increasing prices.
43. However, due to Defendant’s and its co-conspirators’ price fixing agreement,
Defendant and its co-conspirators were able to raise prices repeatedly to maintain their margins at
or about the same levels. For example, Hershey’s gross margins from 2001 through 2007 were
35.5%, 37.8%, 39.0%, 39.5%, 38.7%, 37.8%, and 33% respectively. Nestlé’s Chocolate,
Confectionary and Biscuits operating segment reported EBIT margins from 2001 through 2007 of
11.0%, 10.9%, 10.3%, 11.2%, 11.7%, 11.4%, and 11.4% respectively.
44. Moreover, during the Class Period, demand for Chocolate Products was declining
or stagnant. Defendant and its co-conspirators were nonetheless able to maintain their profit
margins as a result of their price fixing conspiracy.
45. Froma date unknown, but at least January 1, 2002 through the present, Defendant
and its co-conspirators engaged in a continuing contract, combination, or conspiracy with respect
to the sale of Chocolate Products in the United States or for delivery in the United States in
unreasonable restraint of interstate trade and commerce, in violation of the Cartwright Act,
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CLASS ACTION COMPLAINTSoe DH B® WN
California Business & Professions Code Section 16720 et seq.
46. The contract, combination, or conspiracy consisted of an agreement among Defendant
and its co-conspirators to fix, raise, stabilize, or maintain at artificially high levels the prices they
charged for Chocolate Products in the United States or for delivery in the United States.
47. In formulating and effectuating this conspiracy, Defendant and its co-conspirators did
those things that they combined and conspired to do, including:
(a) Participating in meetings and conversations among themselves during which
they agreed to charge prices at certain levels, and otherwise to fix, increase, maintain, or stabilize
prices of Chocolate Products in the United States and California,
(b) Issuing price announcements consistent with, and selling Chocolate Products at, the
agreed upon prices; and
(c) Participating in meetings and conversations among themselves to implement,
adhere, and police the agreements they reached.
48. The Canadian Competition Bureau (“Bureau”) currently is investigating Defendant
and its co-conspirators for alleged price fixing of Chocolate Products and recently received
permission to search their Canadian offices. The Bureau submitted two sets of information on
November 19 and November 28, 2007, in support of its request to obtain search warrants. On
November 21, 2007, Ontario’s Superior Court of Justice granted the November 19, 2007 search
warrants.
49. The search warrants were based in part on information obtained from a
“Cooperating Party,” which according to news reports is believed to be Cadbury. Cadbury is
believed to be the party cooperating with Canadian authorities because Cadbury is not named in
the warrants as one of the companies under investigation, despite its large Canadian market share.
50. The Information of Daniel Wilcock, sworn November 19, 2007 (“November 19,
2007 Information”), details many meetings and communications regarding pricing of Chocolate
Products beginning at least as early as February 2004, including meetings at coffee shops,
restaurants, conventions, and the offices of Nestlé, amongst Hershey, Mars, Nestlé, and the
“Cooperating Party.” In the November 19, 2007 Information, the Bureau set forth the following:
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CLASS ACTION COMPLAINT(a)
“Cooperating Individual 1” attended a breakfast meeting with the President and
CEO of Nestlé Canada, Bob Leonidas, on February 23, 2004, at which time the parties discussed the
topic of “trade spend” (the industry practice of providing discounts, rebates, and allowances to
customers,
(b)
often linked to promotions). According to the November 19, 2007 Information,
Cooperating Individual 1 indicated that it was known in the industry
that he disagreed with the industry’s prevailing approach to trade
spend and that the Cooperating Party was going to reduce trade spend
on chocolate. Cooperating Individual 1 indicated that he left the
meeting with the impression that Leonidas “sees the world the
way” that he did. Cooperating Individual 1 also understood that
he had an open line to call Leonidas if there were any issues in the
market, including trade spend practices.
“Cooperating Party” informed the Bureau of an internal email exchange, which
began on June 1, 2005, regarding a discussion with their customer, ITWAL Limited, a distributor,
concerning chocolate pricing:
©)
Cooperating Individual 11 sent an email with the subject heading
“Chocolate pricing” to Cooperating Individual 12 and
Cooperating Individual 13 stating: “At ITWAL I was informed by a
reliable source that both Nestlé and Effem have been to customers
hinting at 2005 price increases. No details or confirmation. I
suggested that we would seriously consider appropriate actions once
firm details known, and that I would be concerned about the other
leading player not following Which [sic] my contact said they would
inquire about. This is similar to info we had picked up a couple of
months ago. Martin I would send out a note to ADM’s to start
digging.”
“Cooperating Individual 1” met Leonidas of Nestlé at Manoir Richelieu during a
Confectionary Manufacturers Association of Canada annual meeting, held from June 2 to 5,
2005. According to the November 19, 2007 Information,
(@)
Cooperating Individual | stated that Leonidas said words to him to
the effect of “I want you to hear it from the top — I take my pricing
seriously” or “[w]e are going to take a price increase and I want you
to hear it from the top.” Leonidas handed Cooperating Individual 1
an envelope. Cooperating Individual 1 accepted the envelope
without objection. Cooperating Individual 1 said “I may have said
“we like to take pricing too, we take it seriously.’ I don’t think
[Leonidas] took a negative impression. I just don’t know if he
thought it was favorable.” Cooperating Individual 1 agreed that
Leonidas would have left the meeting with the idea that the
Cooperating Party would follow a price increase led by Nestlé.
“Cooperating Individual 1” informed the Bureau that the envelope contained
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CLASS ACTION COMPLAINT1
2
3
| information concerning Nestlé’s planned price increases for chocolate in 2005. He understood
that there was a problem with him receiving this information, and advised the Bureau that “you
shouldn’t talk about pricing. I didn’t want to be rude to Bob [Leonidas] so I said OK, was
neutral, but I didn’t want him to think, in any way, that I was coordinating with him.” Cooperating
Individual 1 also stated that the letter was similar to another Nestlé price increase letter he had
received.
(e) An email exchange provided by the Cooperating Party, dated July 6, 2005, indicates
that by at least that date a letter containing confidential Nestlé price increase information was
circulating around the Cooperating Party’s office:
One of the emails observed that the letter was a draft, as it was
dated July 15, 2005 . . ., was unsigned and contained spelling mistakes.
The information was that Nestlé was increasing the price of its
confectionery portfolio by approximately 5 to 7%, effective October
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| 31, 2005 for base confectionery and April 18, 2006 for seasonal
| confectionery. This pricing information was discussed among the
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Cooperating Party’s leadership team and prompted the Cooperating
Party to consider and announce a price increase on chocolate. The
Cooperating Party has also provided the Bureau with a copy ofa
letter located in its files that appears to be the July 15 letter.
(f) Cooperating Individual 2 stated that Cooperating Individual 1 called her on July 6,
2005 from Europe and instructed her to go to the Nestlé [Canada] offices to pick up something
from Leonidas. Cooperating Individual 2 got Leonidas’ phone number from Cooperating Individual
1’s contacts and called Leonidas to arrange a time. Cooperating Individual 2 went to the Nestlé
[Canada] offices with a colleague and was met by Leonidas downstairs. He said something to the
effect that it was better not to be seen in his office and handed Cooperating Individual 2 an
envelope. Cooperating Individual 2 subsequently opened the envelope and it contained
information about a planned price increase by Nestlé [Canada]. Counsel for the Cooperating
Party provided the Bureau with a copy of the document that Cooperating Individual 2 had retrieved
the envelope from Leonidas. The document is an unsigned letter on Nestlé letterhead announcing
a chocolate price increase to the trade and was forward dated July 19, 2005. ... The July 19
letter is substantively the same as the July 15 letter, except that spelling mistakes had been
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CLASS ACTION COMPLAINT
| from the files and Cooperating Individual 2 believes it is the document that was contained in
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corrected and the percentage price increase had been increased to “5 to 8%.”
(g) Cooperating Individual 2 stated that when she returned to the office on July 6,
2005, she called Cooperating Individual 1 in Europe, as he had requested, and left a voice-
mail reading the contents of the letter. Cooperating Individual 2 also states that she sent an email
message to Cooperating Individual 1 informing him that she had left him a voice-mail regarding the
Nestlé letter. The Cooperating Party has provided the Bureau with a copy of an email from
Cooperating Individual 2 to Cooperating Individual 1 dated July 6, 2005 that states “[s]ent voice-
mail re Nestlé letter.”
(h) Regarding the email from Cooperating Individual 2 dated July 6, 2007,
Cooperating Party 1 explained:
that earlier that day he had got a confirmation on voice-mail that
Nestlé [Canada] was going to have a price increase. Cooperating
Individual 1 thinks he sent a voice-mail or email message to
Cooperating Individual 2 and asked her to forward the message by
voice-mail to others in the Cooperating Party along the lines of
“[i]f Nestlé is going to take a price increase then we will too.”
(i) Counsel for the Cooperating Party gave the Bureau a price increase letter from the
Cooperating Party dated July 29, 2005:
The Cooperating Party announced a price increase on average of 5.2%
on its Chocolate portfolio, effective October 31, 2005. The price
increase for the Cooperating Party was such as to align its prices on a
number of common formats with those of Nestlé [Canada].
G) Counsel for the Cooperating Party gave the Bureau a Hershey [Canada] price
increase letter dated August 23, 2005 that was located in the files of Cooperating Party. .. .
Hershey [Canada] announced a price increase of an unknown percentage on most chocolate and
candy products effective 31 October, 2005.
(k) Counsel for the Cooperating Party gave the Bureau a “Mars [Canada] price
increase letter dated September 6, 2005... . Mars [Canada] announced a price increase on average
of 6% on select items in its confectionery portfolio, effective November 7, 2005.”
() Counsel for the Cooperating Party stated that Cooperating Individual 3 was
contacted by Nestlé [Canada] employee Lynn Hashinsky in late fall 2005 regarding pricing ata
key account. Cooperating Individual 3 reported this to the Cooperating Party’s in-house counsel
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CLASS ACTION COMPLAINTwho in turn informed Cooperating Individual 1 of the incident.
(m) Counsel for the Cooperating Party provided the Bureau with an email exchange
between Leonidas and Cooperating Individual 1 beginning on January 18, 2006 .... Cooperating
Individual 1 congratulated Leonidas on his promotion to President and CEO of Nestlé [Canada].
Leonidas responded on January 19, 2006: “Thanks [first name of Cooperating Individual 1], still
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want to see you Feb 7th 8am to TALK.”
(a)
Counsel for the Cooperating Party gave the Bureau a “copy of an entry from
Cooperating Individual 1’s calendar dated February 15, 2006 showing a meeting scheduled for
7:30am with Leonidas at a Second Cup coffee shop.” Cooperating Individual 1 met Leonidas in
February 2006, at a Second Cup coffee shop in Toronto:
(0)
During this meeting they discussed the price of seasonal chocolate.
Leonidas said he wanted Cooperating Individual 1 to take a price
increase. Cooperating Individual 1 states that he refused to commit
to taking a price increase. ... On October 30, 2006 the Cooperating
Party announced a price increase on seasonal chocolate to take
effect February 5, 2007 — 5% for Halloween products and 4% for
Easter products.
Cooperating Individual 1 received a phone call from Sandra Martinez de Arevalo,
the new President of Nestlé Confectionery, in mid 2007, and stated that
(p)
Martinez wanted to meet and talk. Cooperating Individual 1 and
Martinez met for lunch at Auberge du Pommier on July 4, 2007 in
Toronto. The discussion covered a number of issues, both personal
and professional. Martinez suggested that the Cooperating Party
lead a price increase in 2007, as Nestlé wanted to take a price
increase in the third quarter. Cooperating Individual 1 replied that
he was not prepared to take a price increase in 2007, but indicated
that the Cooperating Party might take one in 2008. Cooperating
Individual 1 said he would follow on chocolate but not lead. Martinez
said she would call him back in two weeks. Cooperating Individual
1 said that he was of the view that the discussion did not matter
because he was leaving the Cooperating Party; he could lead her down
the garden path because he would not be making the decisions.
Martinez could “say whatever she wants and hear whatever she
wants” because Cooperating Individual 1 would not be making
pricing decisions. Cooperating Individual 1 also states that Martinez
would have understood that “they were on the same page.” Counsel
for the Cooperating Party provided the Bureau with a copy of the
receipt and expense report for the lunch on July 4, 2007.
Cooperating Individual 5 received a call from Nestlé [Canada] employee
Steve Morris on July 5, 2007:
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CLASS ACTION COMPLAINT(q)
Morris told Cooperating Individual 5 that Nestlé [Canada] was
thinking about taking a price increase in early March 2008.
Cooperating Individual 5 said that the Cooperating Party was
thinking of taking a price increase too. They also discussed that if
Nestlé [Canada] and the Cooperating Party took a price increase,
Mars would probably follow too. Cooperating Individual 5 provided
this information to his supervisor, Cooperating Individual 6,
Cooperating Individual 7 and Cooperating Individual 8. Cooperating
Individual 8 informed in-house counsel of the Cooperating Party,
who in turn informed Cooperating Individual 1.
Martinez left a voice-mail for Cooperating Individual 1 on August 30, 2007,
and stated that
(r)
(s)
she wanted to say goodbye before he left the Cooperating
Party and requested a meeting with him during the week of
September 11th to 14th[, 2007]. Cooperating Individual 1 believes
that Martinez wanted to meet to follow up on the pricing discussions
that took place on July 4, 2007. This meeting never occurred due
to scheduling issues. Counsel for the Cooperating Party provided
the Bureau with a transcribed copy of the voice-mail that was sent
by Martinez to Cooperating Individual 1 on August 30, 2007.
Counsel for the Cooperating Party told Andrew Burke that
on September 19, 2007 both Cooperating Individual 1 and Leonidas
were in Vancouver attending an event hosted by Overwaitea, a mutual
customer. Cooperating Individual 1 said that during this event,
Leonidas encouraged Cooperating Individual 1 to attend an
upcoming meeting of the Food and Consumer Products of Canada
(“FCPC”). Leonidas said that it was “public news” that Nestlé
[Canada] was taking a price increase in February 2008 of 4-6% on
everything and that they had told their customers. Cooperating
Individual 1 did not reply and Leonidas said to him words to the
effect of: “[y]ou don’t need to say anything.” Leonidas also
encouraged Cooperating Individual | to contact Martinez.
In emails dated November 7, 2005, February 27, 2006, and February 6, 2007,
Cooperating Individual 4 refers to discussions with Martin Lebel, an employee of Effem (now Mars
Canada). In the November 7, 2005 email, Cooperating Individual 4 referred to a discussion with
Lebel regarding “Mars [Canada]’s ‘dead net cost’ on chocolate singles and trade spend issues.” In
the February 27, 2006 email, Cooperating Individual 4 referred to a discussion with Lebel regarding
the level of margins on certain chocolate products. In the February 6, 2007 email, Cooperating
Individual 4 referenced a discussion with Lebel indicating that “Cooperating Individual 4
obtained information from Effem and Hershey [Canada] about presentations made to one of their
common customers.”
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CLASS ACTION COMPLAINT|
(t) Counsel for the Cooperating Party gave the Bureau a copy of an email sent on
January 3, 2007, by Bert Alfonso, the Senior Vice President and Chief Financial Officer of The
Hershey Company in the United States, to Eric Lent and Cooperating Individual 1. The email
stated:
‘As we discussed, Hershey has recently appointed Eric Lent as VP/GM
for the Canada business. In keeping with the good advice from
“The Godfather,” keep close to your competition, I am including
contact info below in an effort to introduce you both. All kidding
aside, I know Eric is looking forward to meeting you.
(u) _Insubsequent emails between Lent and Cooperating Individual 1 on January
3, 2007, they arranged a phone call between the two for 3:30 p.m. on January 4, 2007. Prior to
becoming VP/GM of Hershey’s Canada business in 2006, Lent had been Vice-President of
Refreshment, Snacks, and Confectionery for Hershey’s United States Commercial Group, and he
had pricing authority in the United States during a portion of the Class Period.
(v) Counsel for the Cooperating Party gave the Bureau a copy of an email sent on
March 15, 2007, by Lent to Cooperating Individual 1, containing the subject heading “Interesting
times” and the text, “I’m back in town the week after next. Let’s get together!”
(w) Cooperating Individual 9 first met Lent during a dinner hosted by the FCPC trade
association at Niagara-on-the-Lake on September 27, 2007:
As he was getting ready to sit down at a dinner table, Cooperating
Individual 9 was approached by Lent. Lent said words to the
following effect to Cooperating Individual 9: “Hey [Cooperating
Individual 9], welcome back to Canada. Congratulations on your
new job. Hey, by the way, Nestlé is taking a price increase.”