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  • Goldman Sachs Bank Usa v. Fritz CayemitteOther Matters - Consumer Credit (Non-Card) Transaction document preview
  • Goldman Sachs Bank Usa v. Fritz CayemitteOther Matters - Consumer Credit (Non-Card) Transaction document preview
  • Goldman Sachs Bank Usa v. Fritz CayemitteOther Matters - Consumer Credit (Non-Card) Transaction document preview
  • Goldman Sachs Bank Usa v. Fritz CayemitteOther Matters - Consumer Credit (Non-Card) Transaction document preview
  • Goldman Sachs Bank Usa v. Fritz CayemitteOther Matters - Consumer Credit (Non-Card) Transaction document preview
  • Goldman Sachs Bank Usa v. Fritz CayemitteOther Matters - Consumer Credit (Non-Card) Transaction document preview
  • Goldman Sachs Bank Usa v. Fritz CayemitteOther Matters - Consumer Credit (Non-Card) Transaction document preview
  • Goldman Sachs Bank Usa v. Fritz CayemitteOther Matters - Consumer Credit (Non-Card) Transaction document preview
						
                                

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FILED: NASSAU COUNTY CLERK 04/13/2024 12:39 AM INDEX NO. 606448/2024 NYSCEF DOC. NO. 2 RECEIVED NYSCEF: 04/13/2024 EXHIBIT A soca FILED: NASSAU COUNTY CLERK 04/13/2024 12:39 AM INDEX NO. 606448/2024 NYSCEF DOC. NO. 2 RECEIVED NYSCEF: 04/13/2024 DocuSign Envelope ID: 678D580A-CC37-4650-B22E-50CC33A803C7 Marcus: Sachs' by Goldman INSTALLMENT LOAN AGREEMENT READ THIS ENTIRE AGREEMENT (INCLUDING ANY APPENDICES) CLOSELY BEFORE SIGNING. IT CONTAINS IMPORTANT DISCLOSURES AND THE TERMS OF YOUR LOAN. FOR EXAMPLE: (1) THE FEDERAL TRUTH IN LENDING DISCLOSURE APPEARS BELOW; AND (2) SECTION 2 PROVIDES IMPORTANT DETAILS ABOUT PAYMENTS AND HOW CERTAIN PRODUCT FEATURES WORK. SECTION 18 RECtUIRES CLAIMS TO BE ARBITRATED AND FORBlDS CLASS ACTIONS UNLESS YOU (1) ARE SUBJECT TO* HE PROTECTIONS OF THE MILITARY LENDING ACT OR (2) EXERCISE YOUR RIGHT TO REJECT ARBITRATION UNDER SECTION 18(f) BY PHONE OR MAIL (WE MUST RECElVE YOUR REJECTION WITHIN 90 DAYS AFTER YOUR LOAN AGREEMENT DATE). Lender: Borrower: Goldman Sachs Bank USA, Salt Lake City Branch fritz cayemitte Salt Lake City, Utah 107 craig ave, Freeport, NY 11520 Loan Agreement Date: 2022-01-07 FEDERAL TRUTH IN LENDING DISCLOSURES ANNUAL FINANCE CHARGE AMOUNT TOTAL OF PERCENTAGE RATE (e) FINANCED PAYMENTS (e) The cost of your The dollar amount The amount of credit The amount you will credit as a yearly rate the credit will cost provided to you or have paid after you you on your behalf have made all 6.99% scheduled payments $5,215.42 $35,000.00 $40,215.42 Your payment schedule will be ("Payment Schedule"): Number of Payments Amount of Payments When Payments Are Due 47 $837.95 Monthly beginning on the date that is one month after your Loan 1 $831.77 (e) 1 Agreement Date. Prepayment: If you pay all or part of this loan early, you will not have to pay a penalty. See the rest of this Installment Loan Agreement for any additional information about nonpayment, default and any required repayment in full before the scheduled date. ----------------. (e) means estimated. ILA2.0 61d77a9c74a73e3a531c74d2 FILED: NASSAU COUNTY CLERK 04/13/2024 12:39 AM INDEX NO. 606448/2024 NYSCEF DOC. NO. 2 RECEIVED NYSCEF: 04/13/2024 DocuSign Envelope ID: 678D580A-CC37-4650-B22E-50CC33A803C7 Itemization of Amount Financed (e) $20,000.00 is being disbursed to you directly. $7,000.00 is being disbursed to your account ending in with American Express. $4,000.00 is being disbursed to your account ending in with Citibank. $4,000.00 is being disbursed to your account ending in with Discover Bank. [YOUR INSTALLMENT LOAN AGREEMENT CONTINUES ON THE NEXT PAGE] 61d77a9c74a73e3aS31c74d2__IIA2.0 FILED: NASSAU COUNTY CLERK 04/13/2024 12:39 AM INDEX NO. 606448/2024 NYSCEF DOC. NO. 2 RECEIVED NYSCEF: 04/13/2024 DocuSign Envelope ID: 678D580A-CC37-4650-B22E-50CC33A803C7 "you" "your" "us," "we" "our" As used in this Agreement, and mean the borrower listed above and and mean Goldman Sachs Bank USA and any of our successors, assigns, agents and service providers. 1. Agreement to Pay. a. General By signing below, you agree to the terms of this Installment Loan Agreement, and any Appendices ("Agreement"). You agree to pay to us the Amount Financed shown on the first page of this Agreement (your "Amount Financed") together with interest, which accrues daily on the outstanding principal balance using an annual interest rate of 6.99% (together referred to as the "Loan"). Because this is a daily simple interest Loan, interest accrues every day on the principal balance that is outstanding. To the extent permitted by applicable law, interest will continue to accrue after maturity or acceleration of this Agreement (and after any judgment) every day until you pay in full all amounts due under this Agreement. b. Disbursement 1. If we are unable to disburse the entire Amount Financed to the account(s) provided, we may declare this Loan void. If we declare this Loan void, we will inform you. 2. If we are unable to disburse a portion of the Amount Financed, you authorize us, at our option, to either: (i). disburse that portion of the Amount Financed to any account that you provided to us for disbursement purposes; or (ii). reduce the Amount Financed by the amount that we are unable to disburse to you and recalculate your payments over the loan term selected during the application process. If we reduce the Amount Financed, we will notify you and provide you with revised Federal Truth in Lending Disclosures. For example, if you take out a 48 month loan for $16,000 and you direct us to disburse $5,000 to a credit card and $11,000 to a bank account and we are una+e to disburse the $5,000 to the credit card, we may either: (i) disburse the $5,000 to the bank account; or (ii) reduce your loan amount to $11,000 and recalculate the monthly payment amount of the $11,000 loan over 48 months. 2. Payments. a. General. 1. Scheduled amounts due under this Agreement are payable as follows: (i) 47 equal monthly payments of $837.95 (each, a "Monthly Payment"); and (ii) single final payment of the remaining amount due a under this Agreement ("Final Payment"). Your Final Payment will be due one month after the due date of your last Monthly Payment. The date that your Final Payment is due is your maturity date. 2. If you pay late, pay less than your amount due or miss a payment, you will pay more interest and your Final Payment will be larger as a result. In addition, failure to make payments in full and on time may result in an event of default under Section 5 of this Agreement. 3. If you pay early or you pay more than your amount due, you will pay less interest and your Final Payment will be reduced as a result. 4. See Sections 2(b) and 2(g) for details about how we apply certain early, partial or missed payments and how that impacts your monthly amount due. 5. Except as discussed below in Section 2(g), payments will be applied first to accrued and unpaid interest and then to your outstanding principal balance. 6. Payments that we receive at or before 5:00p.m. ET will be credited to your Loan as of that day. Payments that we receive after 5:00p.m. ET will be credited to your Loan on the next day. We reserve the right to 61d77a9c74a73e3a531c74d2__ILA 2.0 FILED: NASSAU COUNTY CLERK 04/13/2024 12:39 AM INDEX NO. 606448/2024 NYSCEF DOC. NO. 2 RECEIVED NYSCEF: 04/13/2024 DocuSign Envelope ID: 678D580A-CC37-4650-B22E-50CC33A803C7 reject any payments that are not made in accordance with this Agreement or the instructions that we provide. "make" "made" 7. For purposes of this Agreement, you a payment or a payment is deemed only when we have received it and credited it to your Loan. b. Monthly Amount Due. Your monthly amount due consists of your Monthly Payment (or, when applicable, your Final Payment) plus any past due amount from any prior monthly payment period(s) ("Monthly Amount Due"). 1. Partial or Missed Payments. If you fail to make a payment or make a partial payment, all past due amounts will be included in your Monthly Amount Due on your upcoming due date. 2. Payment Period. You must make your Monthly Payment (or, when applicable, your Final Payment) each Period" month during your Payment Period. "Payment is defined as: (i) the period that begins on the day that you sign this Loan Agreement and ends at 5:00 p.m. ET on your first payment due date; and after that, (ii) the period that begins immediately after the previous payment period closes and ends at 5:00 p.m. ET on your upcoming due date. If you pay more than your Monthly Payment in any Payment Period, the excess amount will not be applied to any subsequent payments. For example, if your due date is the 20th of each month, your April Payment Period will begin immediately after 5:00 p.m. ET on March 20 and end at 5:00 p.m. ET on April 20. Any payment that you make during this Payment Period will be applied first to any past due balances and then to your April Monthly Payment. This payment will be applied to interest and principal in accordance with Section 2(a)(5) above. c. Due Dates. 30th 31St If your due date is on the 29th, or and the month does not have those days, your payment will be due on the last day of the month. d. Due Date Changes. 1. You may change your due date up to three times during the life of your Loan. 2. This feature will not be available while you have any past due amounts outstanding or during any payment deferral. 3. If you are signing this Agreement online, you may change your first due date as part of the initial online Loan setup process. 4. Except as described in Section 2(d)(3) above, you will not be able to request changes to your due date until after your first due date. 5. You may not change your due date during your final monthly payment period. 6. In many cases, your due date change will not apply to your upcoming due date. In these situations, you will need to make your upcoming payment on your previously scheduled due date. When you request a due date change, we will tell you when the change will take effect. e. Payment Deferral. 1. If your Loan is repayable over more than 12 months, the payment deferral benefit allows qualifying borrowers to defer a Monthly Payment for one month (a "Payment Deferral"). To qualify: (i) you must make at least 12 consecutive Monthly Payments prior to any Payment Deferral; and (ii) at the time that you request a Payment Deferral, you must have made all of your prior Monthly Payments in full and on time. 2. If you ever fail to make a Monthly Payment in full and on time, you will not qualify for a Payment Deferral (even if you previously made more than 12 Monthly Payments in full and on time). 16th For example, if you made your first 15 Monthly Payments in full and on time and then made your 61d77a9c74a73e3a531c74d2_IIA 2.0 FILED: NASSAU COUNTY CLERK 04/13/2024 12:39 AM INDEX NO. 606448/2024 NYSCEF DOC. NO. 2 RECEIVED NYSCEF: 04/13/2024 DocuSign Envelope ID: 678D580A-CC37-4650-B22E-50CC33A803C7 Monthly Payment 1 day after your due date, you will not qualify for a Payment Deferral. 3. Each time that you use a Payment Deferral, you can qualify for another one if (i) you make at least 12 additionalMonthly Payments after using your prior Payment Deferral and (ii) at the time that you request your new Payment Deferral, all of your prior Monthly Payments have been made in full and on time. 4. Payment Deferrals do not accumulate. That means that, once you qualify for a Payment Deferral, you will not qualify for another one until you use that Payment Deferral and meet the requirements set forth in Section 2(e)(3) above again. 5. To use a Payment Deferral, you must call 844-627-2872 (toll free) prior to 5:00p.m. ET on the day that is 16 days before the Monthly Payment due date that you want to defer or, if the day described in the previous clause is not a Business Day (as defined below), 5:00p.m. ET on the previous Business Day. Our business days are Monday through Friday, excluding federal holidays ("Business Days"). At any time during your Loan term, at our sole discretion, we may elect to change the date by which you must call us to use a Payment Deferral. If we change this date, we will not increase the advance notice required to use a Payment Deferral. We will notify you in writing (for example, through a notice in your monthly statement) if we elect to make this change. 6. When you use a Payment Deferral, we will: a waive the interest that would otherwise have accrued during the month that your payment was deferred; and m extend your Loan term by one month (interest will accrue during this month). 7. Your obligation to make payments will resume with the Monthly Payment after your deferral. 14"' 23rd For example, assume the due date for your Monthly Payment is March and you make a Payment Deferral request on March 1". If you have made all of your previous Monthly Payments in full and on time: m your next Monthly Payment will be due on April 23rd. a we will waive interest for one month; m we will extend your Loan term for one month; and 23'd 23'd a your Final Payment that was originally due on December will now be due on January (interest will accrue during this month). f. Making Payments. 1. Payment must be made to us at an address or through a manner that we designate. 2. We will only accept payments drawn on a bank account or credit union member share account maintained in the U.S. or U.S. money orders. 3. All payments must be payable in U.S. dollars. 4. You must not make payments using cash or coin. 5. You must include your Loan number on any payment submitted by mail or payment that you initiate from your bank. Failing to include a loan number may delay or prevent the crediting of your payment. g. Applying Payments. 1. If you submit a payment and have more than one outstanding loan, we will apply your payment in the following order: (i). If you include a loan number, we will apply your payment to that loan. (ii). If you do not include a loan number, but your payment amount matches the Monthly Amount 61d77a9c74a73e3a531c74d 2_IIA 2.0 FILED: NASSAU COUNTY CLERK 04/13/2024 12:39 AM INDEX NO. 606448/2024 NYSCEF DOC. NO. 2 RECEIVED NYSCEF: 04/13/2024 DocuSign Envelope ID: 678D580A-CC37-4650-B22E-50CC33A803C7 Due on one of your outstanding loans, we will apply your payment to that loan. (iii). If we are unable to apply your payment using the above rules, we will apply your payment in the following order: (1). To past due amounts. (2). To currently due monthly payments. (3). To accrued and unpaid interest. (4). To outstanding principal balances. (iv). If you have multiple loans with balances in the categories listed in (iii) above and different interest rates, we will apply payments to the highest interest rate balances first, and then to lower interest rate balances in descending order. (v). If you have multiple loans with balances in the categories listed in (iii) above with the same interest rates, payments will be applied in chronological order beginning with the loan with the earlier loan agreement date. Examples: Assume that a borrower has the two loans listed below: " Loan one: $350 monthly payment; 6.99% interest rate; due date of March 5 " Loan two: $450 monthly payment; 8.99% interest rate; due date of March 21 Example 1: Borrower pays us $500 on March 3 and does not include a loan number. We will apply $450 to loan two (because the interest rate is higher for that loan) and $50 to loan one. If the borrower does not pay the remainder of her loan one Monthly Amount Due (in this case, $300) by March 5, the borrower will be past due. Example 2: For this example, assume (i) loan one is past due; and (ii) the Monthly Amount Due for loan one is $415 ($350 monthly payment plus a past due amount of $65). The borrower makes a $415 payment on March 21 and does not include a loan number. We will apply the $415 payment to loan one because the $415 payment matches the Monthly Amount Due for loan one. Example 3: For this example, assume (i) loan one is past due; and (ii) the Monthly Amount Due for loan one is $415 ($350 monthly payment plus a past due amount of $65). The borrower makes a $400 payment on March 15 and does not include a loan number. We will apply $65 of the payment to loan one to satisfy the past due amount- Then, we will apply the remaining $335 to the Monthly Amount Due for loan two (because the interest rate is higher for that loan). h. Electronic Funds Transfer ("EFT") Payments. We offer you the option to make payments by EFT. EFT services involve us initiating one or more electronic debits from a deposit account that you specify. While you are not required to use EFT services that we provide, by signing this Agreement, you agree that the EFT Authorization that is attached as Appendix A applies to any EFT service that you use. i. Permission to Convert Checks to EFTs. When you make a payment by check, you authorize us either to (1) use information from your check to make a one-time EFT from your account or (2) process the payment as a check transaction. 3. Prepayment. You may prepay your Loan in full or in part at any time without penalty. You may prepay your Loan in full by paying all outstanding principal plus accrued and unpaid interest as of the date of your prepayment 4. Use of Proceeds. You agree that you will not use any Loan proceeds for any illegal purposes or for any student loan purposes, which 61d77a9c74a73e3a531c74d2__ILA2.0 FILED: NASSAU COUNTY CLERK 04/13/2024 12:39 AM INDEX NO. 606448/2024 NYSCEF DOC. NO. 2 RECEIVED NYSCEF: 04/13/2024 DocuSign Envelope ID: 678D580A-CC37-4650-B22E-50CC33A803C7 includes using Loan proceeds to refinance an existing student loan or to pay for education-related expenses. Examples of education-related expenses include tuition and fees, books, supplies, miscellaneous personal expenses, room and board. You agree that you will not transfer or pay any Loan proceeds to a Goldman Sachs entity other than Goldman Sachs Bank USA (for example, to invest in funds managed by a Goldman Sachs entity) without our prior written consent. You understand that we may decline to consent for any reason. If you would like to verify if an entity is a Goldman Sachs entity, please write us at the Notice Address in Section 10 or call us at 844-627-2872 (toll-free). 5. Default. Subject to applicable law, the following are events of default under this Agreement: a. You fail to make any payment in full, in accordance with this Agreement, within 30 days after a due date (for example, a payment is returned unpaid and you fail to make that payment within 30 days after its due date); b. Any bankruptcy, receivership or insolvency proceeding is started by or against you, or you make any general assignment for the benefit of creditors; c. You fail to meet any other obligation in this Agreement; or d. Any representation or information that you have made or provided to us, either in your application or in connection with this Agreement, is materially inaccurate or incomplete. 6. Our Remedies. If an event of default occurs, you die or you are declared legally incompetent, subject to applicable law (including any notice or right to cure): a. We may declare the entire amount of this Loan (including the outstanding principal balance and accrued and unpaid interest) immediately due and payable; and/or b. We may exercise any other right available under applicable law. 7. Waivers. a. We may accept late or partial payments without giving up any of our rights. We may also delay enforcing any of our rights without giving them up. We do not have to: (i) give notice that amounts due have not been paid ("notice of dishonor"); (ii) demand payment of amounts due ("presentment"); or (iii) obtain an official certification of nonpayment ("protest"). You waive notice of dishonor, presentment and protest. If you default, we may require you to pay immediately, in full, even if we have not done so in the past or you are not currently in default. No matter how many times we do not enforce our rights or delay enforcing them, we still preserve all of our rights and do not waive them. b. To the fullest extent permitted by applicable law, no extension of time for payment of any part of the Loan, and no alteration, amendment or waiver of any provision of this Agreement or any other document or agreement relating to the Loan or this Agreement, shall release, modify, amend, waive, extend, change, discharge, terminate or affect your unconditional liability, except to the extent explicitly agreed pursuant to Section 13. 8. Applicable Loan Charge Maximums Will Be Observed. If any law applicable to this Agreement or the Loan is finally interpreted so that any amount collected or to be collected in connection with the Loan or this Agreement exceeds the amount permitted by law or this Agreement, then: (a) any such amount shall be reduced to the extent necessary to be in compliance with the maximum permitted amount; and (b) any amount already collected, to the extent such amount would otherwise exceed the permitted amount, will be refunded to you. We may choose to make this refund by reducing the Loan and/or by making a direct payment to you. 9. Severability. The unenforceability of any provision of this Agreement shall not affect the enforceability or validity of any other provision, except as set forth in Section 18(g). 61d77a9c74a73e3a531c74d2__ILA 2.0 FILED: NASSAU COUNTY CLERK 04/13/2024 12:39 AM INDEX NO. 606448/2024 NYSCEF DOC. NO. 2 RECEIVED NYSCEF: 04/13/2024 DocuSign Envelope ID: 678D580A-CC37-4650-B22E-50CC33A803C7 10. Notices; Updating Information. All notices to us must be sent to P.O. Box 45400, Salt Lake City, UT 84145-0400 ("Notice Address") in accordance with this Agreement. We may change the Notice Address or any phone numbers contained in this Agreement at any time by providing you with written notice. To the extent permitted under applicable law, any notice that you send to us will not be effective until we receive it and have had a reasonable opportunity to act on such notice. Notices that we send to you (including by email or other electronic transmission) may be delivered to any address we maintain for you in our records. Any notice that we send to you will be effective and deemed delivered when sent. You must notify us of any changes to your name, mailing or email address or phone number within 15 days of the change in writing at the Notice Address or through another method that we provide. 11. Assignment. You may not assign any of your rights or obligations under this Agreement without our prior written permission. We are not required to give any such permission. We may assign this Agreement or any of our rights or obligations under this Agreement (including any of our rights with respect to personal information held by us in connection with this Agreement) in whole or in part at any time without your permission. Unless prohibited by applicable law, we may exercise our rights under the previous sentence without telling you. Your rights and obligations under this Agreement apply to all of your successors and permitted assigns, if any. Our rights and obligations under this Agreement apply to us and each of our successors and assigns. 12. Governing Law. a. This Agreement is entered into between you and us in the State of Utah and the Loan is made in Utah. Except as provided in Section 12(b) below, this Agreement shall be governed by and construed in accordance with federal law and any applicable laws of the State of Utah without regard to rules concerning conflicts of law or choice of law. Additionally, if you are a Maryland resident as of the Loan Agreement Date, as evidenced by your address on the first page of this Agreement, to the extent, if any, that Maryland law applies to this Agreement and is not preempted by federal law, we elect to make the Loan under Subtitle 10 (Credit Grantor Closed End Credit Provisions) of Title 12 of the Maryland Commercial Law Article. b. If you are a New York resident as of the Loan Agreement Date, as evidenced by your address on the first page of this Agreement, this Agreement shall be governed by and construed in accordance with federal law and the laws of the State of New York, including New York law relating to limits on interest (for example, usury), without regard to rules concerning conflicts of law or choice of law. If you later become a New York resident during the term of the Loan Agreement, the laws of the State of New York, excluding New York law relating to limits on interest (for example, usury), will apply to a claim or defense that you assert if the facts and circumstances giving rise to such claim or defense occurred in whole or in part in New York while you were a New York resident. 13. Amendment. Except as otherwise provided herein, this Agreement may not be amended, modified or limited except by a written agreement. 14. Contacting You; Telephone, Text Messages and Other Methods of Communication. a. You agree that we may contact you using any kind of telecommunications technology. This includes contacting you by automatic telephone dialing systems, artificial or prerecorded voice message systems, text messaging systems, automated email systems or other systems. You agree that we may contact you about upcoming due dates, missed or returned payments, or for any other non-telemarketing reason. You agree that we may use any telephone numbers (including wireless, landline and voice over IP numbers) or email addresses that you give to us, from which you call us or at which we believe we can reach you. You understand and agree that anyone with access to your telephone or email account may listen to or read the messages that we leave or send to you. You agree that we will not be liable for anyone accessing those messages. You agree that we will not be liable for any charges that you incur in connection with text messages, emails or other communications that we send to you. b. You agree to notify us immediately if you change telephone numbers or are no longer the subscriber or usual user of a telephone number that you give to us. You agree that we may monitor and record your telephone calls and other communications with us. To withdraw your consent to receive text messages and calls to your cell 61d77a9c74a73e3a531c74d2__ILA 2.0 FILED: NASSAU COUNTY CLERK 04/13/2024 12:39 AM INDEX NO. 606448/2024 NYSCEF DOC. NO. 2 RECEIVED NYSCEF: 04/13/2024 DocuSign Envelope ID: 678D580A-CC37-4650-B22E-50CC33A803C7 phone or to receive artificial or prerecorded voice message system calls or to change your contact preferences, "STOP" you must call us at 844-627-2872 (toll-free). To stop text messages, you must reply to any text message we send to you. To stop marketing emails, you must follow the opt-out instructions provided at the bottom of our marketing emails. 15. Credit Bureaus. a. General. YOU AGREE THAT WE MAY REPORT INFORMATION ABOUT YOUR LOAN TO CREDIT BUREAUS. LATE PAYMENTS, MISSED PAYMENTS OR OTHER DEFAULTS ON YOUR LOAN MAY BE REFLECTED IN YOUR CREDIT REPORT. b. Disputes. If you believe we have reported inaccurate information about you or your Loan to a credit bureau, call us at 844- 627-2872 (toll-free) or send a written notice to the Notice Address in Section 10, Attention: Credit Bureau Disputes. 16. Bankruptcy. You agree that you are not a debtor under any proceeding in bankruptcy, insolvency or similar proceeding, have no current intention of filing a petition for relief under the United States Bankruptcy Code and have not consulted an attorney regarding a potential bankruptcy filing within the past 6 months. Any communication with us required or permitted under the United States Bankruptcy Code must be in writing and must be sent to us at the Notice Address in Section 10, Attn: Bankruptcy Notice. 17. Non-Negotiable Instrument. This Agreement is not a negotiable instrument. 18. Dispute Resolution; Agreement to Arbitrate; Class Action Waiver This Section 18 does not apply to service members and their dependents who are entitled to protection under the Military Lending Act (10 U.S.C. § 987). If you would like more information about whether you are entitled to protection under the Military Lending Act and whether this section applies to you, please call us at 844-627-2872 (toll-free). Many customer concerns can be resolved by calling us at 844-627-2872 (toll-free) or writing us at the Notice Address in Section 10. If a dispute cannot be resolved informally, this Section 18 explains how claims (whether by or against you or us) will be resolved. IF ARBITRATION IS CHOSEN BY ANY PARTY, NEITHER YOU NOR WE WILL HAVE THE RIGHT TO LITlGATE THAT CLAIM IN COURT OR HAVE A JURY TRIAL ON THAT CLAIM. FURTHER, YOU AND WE WILL NOT HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY CLASS PERTAINING TO THAT CLAIM. ARBITRATION PROCEDURES ARE GENERALLY SIMPLER THAN THE RULES THAT APPLY IN COURT, AND DISCOVERY IS MORE LIMITED. THE ARBITRATOR'S DECISIONS ARE AS ENFORCEABLE AS ANY COURT ORDER AND ARE SUBJECT TO VERY LIMITED REVIEW BY A COURT. THE ARBITRATOR'S DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS YOU OR WE WOULD HAVE IN COURT MAY ALSO NOT BE AVAILABLE IN ARBITRATION. YOU MAY EXERCISE YOUR RIGHT