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  • Silver King Oceanic Farms LLC vs Pacific Gas & Electric Company(42) Unlimited Other Complaint (Not Spec) document preview
  • Silver King Oceanic Farms LLC vs Pacific Gas & Electric Company(42) Unlimited Other Complaint (Not Spec) document preview
  • Silver King Oceanic Farms LLC vs Pacific Gas & Electric Company(42) Unlimited Other Complaint (Not Spec) document preview
  • Silver King Oceanic Farms LLC vs Pacific Gas & Electric Company(42) Unlimited Other Complaint (Not Spec) document preview
  • Silver King Oceanic Farms LLC vs Pacific Gas & Electric Company(42) Unlimited Other Complaint (Not Spec) document preview
  • Silver King Oceanic Farms LLC vs Pacific Gas & Electric Company(42) Unlimited Other Complaint (Not Spec) document preview
  • Silver King Oceanic Farms LLC vs Pacific Gas & Electric Company(42) Unlimited Other Complaint (Not Spec) document preview
  • Silver King Oceanic Farms LLC vs Pacific Gas & Electric Company(42) Unlimited Other Complaint (Not Spec) document preview
						
                                

Preview

GOUGH & HANCOCK LLP GAYLE L. GOUGH (SBN 154398) gayle.gough@ ghcounsel.com 50 California Street, Suite 1500 San Francisco, CA 94111 Telephone: (415) 848-8918 Attomeys for Defendant PACIFIC GAS AND ELECTRIC COMPANY SUPERIOR COURT OF THE STATE OF CALIFORNIA INAND FOR THE COUNTY OF SANTA CRUZ 10 11 SILVER KING OCEANIC FARMS LLC, CASE NO. 22CV01137 12 Plaintiff, DEFENDANT PACIFIC GAS AND ELECTRIC COMPANY’S REQUEST 13 Vv. FORJUDICIAL NOTICE IN SUPPORT 14 PACIFIC GAS & ELECTRIC COMPANY, a OF MOTION TO DISMISS, OR California Corporation and Public Utility; and ALTERNATIVELY JUDGMENT ON 15 DOES 1 through 99 inclusive, THE PLEADINGS, FOR PLAINTIFF'S LACK OF CAPACITY, LACK OF 16 Defendants. SUBJECT MATTER JURISDICTION, 17 AND FAILURE TO STATE A CAUSE OF ACTION 18 Date: April 8, 2024 19 Time: 8:30 am. Dept: 5 20 Complaint Filed: June 3, 2022 21 Trial Date: April 22, 2024 22 Defendant Pacific Gas and Electric Company (“PG&E”) respectfully requests that the 23 Court take judicial notice of the following matters pursuant to the authority cited below: 24 1 Exhibit 1: True and correct copies of two California Secretaryof State 25 Certificates of Status, Certificate no. 183010416, dated February 16, 2024, and Certificate no. 26 189554334, dated March 8, 2024, are attached hereto as Exhibit 1.! The Court may take judicial 27 ! The California Secretary of State Certificates of Status were downloaded from 28 https://bizfileonline.sos.ca.gov/search/business and attached to this Request for Judicial Notice. See Declaration of Gayle L. Gough (“Gough Dec.”), 99, filed and served herewith. 1 DEFENDANT PACIFIC GAS AND ELECTRIC COMPANY'S REQUEST FOR JUDICIAL NOTICE IN SUPPORT OF MOTION TO DISMISS, OR ALTERNATIVELY JUDGMENT ON THE PLEADINGS notice of the Califomia Secretary of State Certificates of Status because they are official acts of the California Secretary of State. (Evid. Code §§ 452(c), 453; see also Rev. & Tax Code §23302 [certificate of the Secretary of State shall be prima facie evidence of suspension”].) The California Secretary of State, Certificate of Status no. 183010416, dated February 16, 2024, states that Silver King Oceanic Farms (“Silver King”) was suspended by the Franchise Tax ou Board (“FTB”), and Silver King’ s powers, rights and privileged are suspended in Califomia.” The California Secretary of State, Certificate of Status no. 189554334, dated March 8, 2024, shows that Silver King’s status has not changed. 2 Exhibit 2: A true and correct copy of Tariff, Electric Rule 10 approved by the 10 Califomnia Public Utilities Commission (“CPUC”) is attached hereto as Exhibit 2.2 The Court 11 may take judicial notice of Electric Rule 10 because it is a regulation issued by the authority of a 12 public entity in the United States. (Evid. Code §§ 452(b), 453; see also Colich & Sons v. Pac. 13 Bell (1988) 198 Cal.App.3d 1225, 1232 [“A public utility’s tariffs filed with the PUC have the 14 force and effect of law” ]; Dollar-A-Day-Rent-A-Car-Systems, Inc. v. Pacific Tel & Tel. Co. 15 (1972) 26 Cal. App.3d 454, 457 [“A court may take judicial notice of the provisions of a tariff”].) 16 Electric Rule 10 sets forth a detailed review procedure for disputed bills. Electric Rule 10.B.2.f 17 provides: “Failure of the customer to submit a dispute to the Commission in accordance with b. 18 and c. [procedure for CPUC review] will warrant discontinuance of his service in accordance 19 with Rule 11.” 20 3 Exhibit 3: A true and correct copy of Tariff, Electric Rule 11 approved by the 21 CPUC is attached hereto as Exhibit 3. The Court may take judicial notice of Electric Rule 11 22 because it is a regulation issued by the authority of a public entity in the United States. (Evid. 23 Code §§ 452(b), 453; see also Colich & Sons v. Pac. Bell (1988) 198 Cal.App.3d 1225, 1232 [“A 24 public utility’s tariffs filed with the PUC have the force and effect of law”); Dollar-A-Day-Rent- 25 A-Car-Systems, Inc. v. Pacific Tel & Tel. Co. (1972) 26 Cal.App.3d 454, 457 [“A court may take 26 judicial notice of the provisions of a tariff”].) Electric Rule 11 states, in part: “If PG&E 27 terminates . . service to a customer... for any of the reasons or upon any of the grounds stated 28 2 The Tariffs, Electric Rules were downloaded from https://www.pge.com/tariffs/index.page and attached to this Request for Judicial Notice. See Gough Dec., 410, filed and served herewith. 2 DEFENDANT PACIFIC GAS AND ELECTRIC COMPANY'S REQUEST FOR JUDICIAL NOTICE IN SUPPORT OF MOTION TO DISMISS, OR ALTERNATIVELY JUDGMENT ON THE PLEADINGS herein, PG&E shall incur no liability whatsoever to said customer... or to any other customers or persons.” Electric Rule 11.C.1 provides, in part: “If PG&E and the customer cannot agree on payment arrangements, the customer may submit a complaint to the Commission ....” 4 Exhibit 4: A true and correct copy of excerpts from Tariff, Electric Rule 14 approved by the CPUC is attached hereto as Exhibit 4. The Court may take judicial notice of Electric Rule 14 because it is a regulation issued by the authority of a public entity in the United States. (Evid. Code §§ 452(b), 453; see also Colich & Sons v. Pac. Bell (1988) 198 Cal. App.3d 1225, 1232 [“A public utility’s tariffs filed with the PUC have the force and effect of law”); Dollar-A-Day-Rent-A-Car-Systems, Inc. v. Pacific Tel & Tel. Co. (1972) 26 Cal.App.3d 454, 457 10 [“A court may take judicial notice of the provisions of a tariff”].) Electric Rule 14 states: 11 PG&E will exercise reasonable diligence and care to furnish and deliver a continuous and sufficient supply of electric ene: to the customer, but does not guarantee continuity or 12 sufficiency of supply. PG&E will not be liable for interruption or shortage or insufficiency of supply, or any loss or damage of any kind of character occasioned 13 thereby, if same is caused by inevitable accident, act of God, fire, strikes, riots, war, or any other cause except that arising from its failure to exercise reasonable diligence. 14 15 Dated: March 12, 2024 GOUGH & HANCOCK LLP 16 17 18 on, easel GAYLE L. GOU' GH (tosh Attorneys for Defendant PACIFIC GAS AND ELECTRIC COMPANY 19 20 21 22 23 24 25 26 27 28 3 DEFENDANT PACIFIC GAS AND ELECTRIC COMPANY'S REQUEST FOR JUDICIAL NOTICE IN SUPPORT OF MOTION TO DISMISS, OR ALTERNATIVELY JUDGMENT ON THE PLEADINGS EXHIBIT 1 Seen OE TAN Secretary of State : Ss Certificate of Status LiFORN. |, SHIRLEY N. WEBER, PH.D., California Secretary of State, hereby certify: Entity Name: SILVERKING OCEANIC FARMS Entity No.: 0579796 Registration Date: 09/11/1969 Entity Type: Stock Corporation - CA - General Formed In: CALIFORNIA Status: Suspended - FTB The above referenced entity's powers, rights and privileges are suspended in California. This certificate relates to the status of the entity on the Secretary of State’s records as of the date of this certificate and does not reflect documents that are pending review or other events that may affect status. No information is available from this office regarding the financial condition, status of licenses, if any, business activities or practices of the entity. IN WITNESS WHEREOF. | execute this certificate and affix es uy the Great Seal of the State of California this day of February REK rt 16, 2024. YF ar ask ap fea a Eng OF —of ef Geb 44 (aa thy ep a rn ) esfr SHIRLEY N. WEBER, PH.D. Secretary of State uy TOES Certificate No.: 183010416 To verify the issuance of this Certificate, use the Certificate No. above with the Secretary of State Certification Verification Search available at bizfileOnline.sos.ca.gov. Secretary of State Ss iD Certificate of Status |, SHIRLEY N. WEBER, PH.D., California Secretary of State, hereby certify: Entity Name: SILVERKING OCEANIC FARMS Entity No.: 0579796 Registration Date: 09/11/1969 Entity Type: Stock Corporation - CA - General Formed In: CALIFORNIA Status: Suspended - FTB The above referenced entity's powers, rights and privileges are suspended in California. This certificate relates to the status of the entity on the Secretary of State’s records as of the date of this certificate and does not reflect documents that are pending review or other events that may affect status. No information is available from this office regarding the financial condition, status of licenses, if any, business activities or practices of the entity. IN WITNESS WHEREOF, | execute this certificate and affix G5 a the Great Seal of the State of California this day of March 08, REK SO 2024. Eee, AN AY, mm ae fea -a OF 72 —of ef % * ales 44 lS) B “i Af ty Cg Su cern a Cs SHIRLEY N. WEBER, PH.D. Secretary of State SSueess55 Certificate No.: 189554334 To verify the issuance of this Certificate, use the Certificate No. above with the Secretary of State Certification Verification Search available at bizfileOnline.sos.ca.gov. EXHIBIT 2 Pacific Gas and Revised Cal. P.U.C. Sheet No. 11308-E ' Electric Company’ Cancelling Revised Cal. P.U.C. Sheet No. 10224-E U39 San Francisco, California ELECTRIC RULE NO. 10 Sheet 1 DISPUTED BILLS A. CORRECTNESS OF BILL If the correctness of a bill is questioned or disputed by a customer, an explanation should be promptly requested from PG&E. If the bill is determined to be incorrect, PG&E will issue a corrected bill. BILL REVIEW PROCEDURE A customer who has initiated a complaint or requested an investigation shall be given an opportunity for review of his complaint. 1 After review, when a residential customer and PG&E agree on the amount of the bill, PG&E will determine and advise the customer: (1) if an amortization period to pay the unpaid balance is warranted or (2) the date the unpaid balance of his account must be paid. If an amortization period is warranted and agreed to by the customer, service will not be discontinued for nonpayment for any customer complying with such amortization agreement, provided the customer also keeps current his account for utility service as charges accrue in each subsequent billing period. If the customer fails to comply with such amortization agreement, service shall be subject to discontinuance for nonpayment of bills as provided Rule 11. After review, when a customer and PG&E fail to agree on the amount of the bill and upon review PG&E has determined to its satisfaction that the bill is correct, PG&E will explain to the customer that: a PG&E has completed its investigation and review. (Continued) Advice 1306-E Issued by Date Filed July 12, 1990 Decision Robert S. Kenney Effective August 21, 1990 Vice President, Regulatory Affairs Resolution Pacific Gas and Revised Cal. P.U.C. Sheet No. 11309-E ' Electric Company’ Cancelling Revised Cal. P.U.C. Sheet No. 10224-E U39 San Francisco, California ELECTRIC RULE NO. 10 Sheet 2 DISPUTED BILLS B. BILL REVIEW PROCEDURE (Cont'd.) 2 (Cont'd.) b. In lieu of paying the disputed bill, he may deposit with the California Public Utilities Commission at its office in the State Building, San Francisco, California 94102, the amount claimed by PG&E to be due. A check or other form of remittance for such deposit should be made payable to the California Public Utilities Commission. A residential customer who is unable to pay the full amount in dispute will not be required to deposit the disputed amount during Commission review. A nonresidential customer who is unable to deposit the full amount in dispute for a bill covering a period in excess of 90 days shall deposit an amount equal to 90 days at the average disputed charge per day of the disputed bill. The customer shall submit the disputed bill and a statement setting forth the basis for the dispute of the amount billed. The Commission will not, however, accept deposits when the dispute appears to be over matters that do not directly relate to the accuracy of the bill. Such matters include the quality of a utility's service, general level of rates, pending rate applications, and sources of fuel and power. Disputes over termination policy will be resolved in accordance with Rule 11.A.2.1. which does not require such a deposit. Upon receipt of the deposit, the Commission will notify PG&E, review the basis of the billed amount, and advise both parties of its findings and disburse any deposit in accordance therewith. Service will not be discontinued for nonpayment of the disputed bill when deposit has been made with the Commission pending the outcome of the Commission's review. (Continued) Advice 1306-E Issued by Date Filed July 12, 1990 Decision Robert S. Kenney Effective August 21, 1990 Vice President, Regulatory Affairs Resolution Pacific Gas and Revised Cal. P.U.C. Sheet No. 11310-E ' Electric Company’ Cancelling Revised Cal. P.U.C. Sheet No. 10224-E U39 San Francisco, California ELECTRIC RULE NO. 10 Sheet 3 DISPUTED BILLS B. BILL REVIEW PROCEDURE (Cont'd.) 2 (Cont'd.) f. Failure of the customer to submit a dispute to the Commission in accordance with b. and c. above will warrant discontinuance of his service in accordance with Rule 11. If, before completion of the Commission's review, additional bills become due which the customer also wishes to dispute, he should follow the procedures set forth in b. and c. above with regard to the additional amounts claimed by PG&E to be due. Failure to follow the procedures in b. and c. above will warrant discontinuance of his service in accordance with Rule 11. Subsequent bills, not in dispute, rendered prior to the settlement of the disputed bill, will be due and payable in accordance with Rules 9 and 11. Advice 1306-E Issued by Date Filed July 12, 1990 Decision Robert S. Kenney Effective August 21, 1990 Vice President, Regulatory Affairs Resolution EXHIBIT 3 Pacific Gas and Revised Cal. P.U.C. Sheet No. 49317-E ' Electric Company’ Cancelling Revised Cal. P.U.C. Sheet No. 46810-E U39 San Francisco, California ELECTRIC RULE NO. 11 Sheet 1 DISCONTINUANCE AND RESTORATION OF SERVICE If PG&E terminates or refuses to restore service to a customer or any other person for any of the reasons or upon any of the grounds stated herein, PG&E shall incur no liability whatsoever to said customer or person or to any other customers or persons. A. CUSTOMER REQUEST TO TERMINATE LIABILITY FOR PAYMENT FOR SERVICE 1 SERVICE TO OTHER THAN MULTIFAMILY ACCOMMODATIONS When a customer wants to terminate liability for payment for service, the customer shall give PG&E not less than two days notice and state the date on which the termination is to become effective. The customer may be held responsible for all service furnished at the premises until two days after receipt of such notice by PG&E, or until the date of termination specified in the notice, whichever date is later. SERVICE TO MULTIFAMILY ACCOMMODATIONS When a customer wants to terminate liability for payment for the service supplied to a multifamily accommodation and the termination may deprive residential tenants of service, the customer shall give PG&E and the tenants notice at least 10 days prior to the date the customer desires to terminate liability for payment for the service. The customer may be held responsible for all service furnished at the premises until ten days after receipt of such notice by PG&E, or until the date of termination specified in the notice, whichever date is later. B. TERMINATION OF SERVICE FOR NONPAYMENT—WEEKENDS, HOLIDAYS AND EXTREME WEATHER FORECASTS. Service will not be terminated for nonpayment of bills or credit deposit requests on Saturdays, Sundays, legal holidays or when the offices of PG&E are closed to the public. ' (T) Residential service shall not be disconnected when temperatures above 100 degrees or below 32 degrees are forecasted by PG&E based on a 72-hour look- ahead period, or for credit deposit requests. 1 A customer may still be disconnected for non-payment if PG&E’s customer service (N) offices are closed to the public as long as the customer has access to PG&E in accordance with Public Utilities Code 708.3 (N) (Continued) Advice 6142-E Issued by Submitted April 1, 2021 Decision Robert S. Kenney Effective April 1, 2021 Vice President, Regulatory Affairs Resolution M-4849 Pacific Gas and Revised Cal. P.U.C. Sheet No. 47627-E 1 Electric Company’ Cancelling Revised Cal. P.U.C. Sheet No. 43885-E U 39 San Francisco, California ELECTRIC RULE NO. 11 Sheet 2 DISCONTINUANCE AND RESTORATION OF SERVICE C. TERMINATION OF SERVICE FOR NONPAYMENT — RESIDENTIAL (T) Monthly bills for residential service are due and payable upon presentation and will (T) be considered past due if payment is not received by PG&E within 19 days after the bill is mailed to the customer. When a bill has become past due and the customer has received notice in (T) accordance with Rule 8 that service will be terminated for nonpayment, PG&E may terminate any and all services the customer is receiving unless an exception described in Sections C.1‘ through C.3, below, applies. 1 INABILITY TO PAY—RESIDENTIAL PG&E must offer payment arrangements for a twelve (12) month duration toa (T) customer who alleges an inability to pay. This includes when either the customer or a full time resident in the customer's home qualifies for the medical baseline program (see Electric Rule 19).2 PG&E may, at its option, offer additional payment arrangements to a customer who is unable to adhere to the terms of an existing arrangement. (1) Customers shall not be disconnected for nonpayment until PG&E offers to enroll (N) eligible customers in all ap} pl icable benefit programs administered by PG&E. If PG&E has discussions wit a customer prior to disconnection, PG&E shall inquire if the customer is interested in hearing about the applicable benefit programs. Residential customers must enroll in the applicable benefit program within two billing cycles of being made aware of the applicable benefit programs. Customers shall not be disconnected if they currently have a Low-Income Home Energy Assistance Program pledge pending. (N) It is the customer's responsibilityto contact PG&E to request payment arrangements. If payment arrangements are made, such payment arrangements will be by Amortization Agreement, as described in Section C.1.a., below, or by Extension Agreement, as described in Section C.1.b., below. (L) (L) ' PG&E will suspend disconnections for non-payment, waive reconnection and return check fees, and waive security deposit fee requirements for reestablishment of service for customers affected by a disaster as described in the Emergency Consumer Protection Plan definition in Electric Rule 1. 2 PG&E will work with customers to extend payment arrangements for any outstanding balances on their account for customers affected by a disaster as described in the Emergency Consumer Protection Plan definition in Electric Rule 1. (Continued) Advice 5876-E-B Issued by Submitted September 29, 2020 Decision D.20-06-003 Robert S. Kenney Effective duly 16, 2020 Vice President, Regulatory Affairs Resolution Pacific Gas and Revised Cal. P.U.C. Sheet No. 55894-E ' Electric Company’ Cancelling Revised Cal. P.U.C. Sheet No. 46812-E U39 Oakland, California ELECTRIC RULE NO. 11 Sheet 3 DISCONTINUANCE AND RESTORATION OF SERVICE C. TERMINATION OF SERVICE FOR NONPAYMENT OF BILLS — RESIDENTIAL (Cont'd.) 1 INABILITY TO PAY — RESIDENTIAL (Cont'd.) PG&E shall visit, in-person, special needs profiled customers that have previously been identified as Medical Baseline, Life Support, or has self-certified that they have a serious illness or condition that could become life threatening if service is disconnected, within the 48 hours prior to, or at the time of, service termination. At the time of such visit, the field representative will provide the customer with a Pay-by-Phone option or provide the customer a courtesy extension of 48 hours to make payment if they indicate a desire to pay ata (T) neighborhood payment center. (T) Service may be terminated to any customer, including special needs profiled customers who do not comply with a payment arrangement as described in Section C.1.a, below, or by an Extension Agreement, as described in Section C.1.b. below. When the customer and PG&E have agreed upon payment arrangements, PG&E will not terminate service as long as the customer complies with the arrangements. However, if the customer fails to comply, PG&E may terminate any and all services the customer is receiving after notice is given in accordance with Section C.1.a. or Section C.1.b., below. If PG&E and the customer cannot agree on payment arrangements, the customer may submit a complaint to the Commission in accordance with Section C.1.c., below. The customer shall be provided information on the availability of financial assistance. a AMORTIZATION AGREEMENT — RESIDENTIAL An Amortization Agreement is a contract between PG&E and the customer by which the customer is allowed to make installment payments of a past due balance while also paying subsequent PG&E bills before these bills become past due. Customers shall be offered a 12-month payment plan and will not be disconnected if they are enrolled in a 12-month payment plan and are current on both monthly bills and the 12-month payment plan. If the customer fails to comply with the Amortization Agreement, the entire amount owing will become immediately due and payable and any and all services the customer is receiving may be terminated. However, service will not be terminated until the customer has received notice, either by telephone or in writing, at least 48 hours prior to termination. (Continued) Advice 6928-E Issued by Submitted May 8, 2023 Decision 22-12-033 Meredith Allen Effective June 7, 2023 Vice President, Regulatory Affairs Resolution Pacific Gas and Revised Cal. P.U.C. Sheet No. 46813-E ' Electric Company’ Cancelling Revised Cal. P.U.C. Sheet No. 13143-E U39 San Francisco, California ELECTRIC RULE NO. 11 Sheet 4 DISCONTINUANCE AND RESTORATION OF SERVICE C. TERMINATION OF SERVICE FOR NONPAYMENT OF — RESIDENTIAL (Cont'd.) (T) 1 INABILITY TO PAY—RESIDENTIAL (Cont'd.) b. EXTENSION AGREEMENT—RESIDENTIAL An Extension Agreement is a contract between PG&E and the customer by which the customer is allowed to make a single payment of a past due balance on or by a specified date while also paying subsequent PG&E bills before they become past due. When the customer has received a 15-day notice of termination and fails to comply with the Extension Agreement, the notice of termination will remain in effect, and collection action will continue. When the customer has received a 48-hour notice of termination and fails to comply with the Extension Agreement, the notice of termination will remain in effect, and any and all services the customer is receiving may be terminated without further notice. FAILURE TO AGREE ON PAYMENT ARRANGEMENTS When the customer and PG&E fail to agree on payment arrangements, it is the customer's responsibility to contact the California Public Utilities Commission's (CPUC) Consumer Affairs Branch (CAB) in a timely manner to avoid termination. The customer may: 1) Write to the CAB to make a complaint alleging an inability to pay and indicating that payment arrangements have not been mutually agreed upon by the customer and PG&E. 2) When the customer has submitted a complaint to the CAB, the CAB will notify PG&E and PG&E will respond to the complaint within 10 days. The CAB will report its proposed resolution to the parties in accordance with CPUC procedures. (Continued) Advice 5876-E Issued by Submitted July 16, 2020 Decision 20-06-003 Robert S. Kenney Effective July 16, 2020 Vice President, Regulatory Affairs Resolution Pacific Gas and Revised Cal. P.U.C. Sheet No. 46814-E ' Electric Company’ Cancelling Revised Cal. P.U.C. Sheet No. 27802-E U39 San Francisco, California ELECTRIC RULE NO. 11 Sheet 5 DISCONTINUANCE AND RESTORATION OF SERVICE C. TERMINATION OF SERVICE FOR NONPAYMENT OF BILLS — RESIDENTIAL (Cont'd.) (7) 4 INABILITY TO PAY—RESIDENTIAL (Cont'd.) c. FAILURE TO AGREE ON PAYMENT ARRANGEMENTS (Cont'd.) 3) If the customer is not satisfied with CAB's resolution of the complaint, the customer may appeal to the CPUC in accordance with the CPUC's procedures. 4) Failure of the customer to observe any time limits set by the CPUC's complaint procedures shall entitle PG&E to insist upon payment and to terminate service if the payment is not made. BILLING DISPUTE—RESIDENTIAL (7) PG&E will not terminate service when a residential customer has initiated a complaint or requested an investigation within five days of receiving a disputed bill until the customer (7) has been given an opportunity for review of the dispute by PG&E or the CPUC in accordance with Rule 10. However, the customer must continue to pay subsequent undisputed PG&E bills before these bills become past due, or the customer's service will be subject to termination in accordance with this rule and Rule 8. (Continued) Advice 5876-E Issued by Submitted July 16, 2020 Decision 20-06-003 Robert S. Kenney Effective July 16, 2020 Vice President, Regulatory Affairs Resolution Pacific Gas and Revised Cal. P.U.C. Sheet No. 46815-E ' Electric Company’ Cancelling Revised Cal. P.U.C. Sheet No. 43012-E U39 San Francisco, California ELECTRIC RULE NO. 11 Sheet 6 DISCONTINUANCE AND RESTORATION OF SERVICE C. TERMINATION OF SERVICE FOR NONPAYMENT OF BILLS — RESIDENTIAL (T) (Cont'd.) 3 CORRECTED BILL — RESIDENTIAL (T) When PG&E has corrected the customer's bill, service may not be terminated (T) until the customer has received notices for the corrected amount in accordance with Rule 8. TERMINATION OF SERVICE FOR NONPAYMENT OF BILLS — NONRESIDENTIAL Monthly bills for nonresidential service and credit deposits are due and payable upon presentation and will be considered past due if payment is not received by PG&E within 15 days after the bill is mailed to the customer. When a bill or credit deposit request has become past due and the customer has received notice in accordance with Rule 8, PG&E may terminate any and all services the customer is receiving unless an exception described in Sections D.1° through (T) D.3, below, applies. 1 INABILITY TO PAY—NONRESIDENTIAL PG&E may, at its sole option, extend payment arrangements to a nonresidential customer who alleges an inability to pay’. (T) It is the customer's responsibility to contact PG&E to request payment arrangements. If payment arrangements are made, such payment arrangements may be by Amortization Agreement, as described in Section D.1.a., below, or by Extension Agreement, as described in Section D.1.b., below. When the customer and PG&E have agreed upon payment arrangements, PG&E will not terminate service as long as the customer complies with the arrangements. However, if the customer fails to comply, PG&E may terminate any and all services the customer is receiving after notice is given in accordance with Section D.1.a. and Section D.1.b., below. 3 PG&E will suspend disconnections for non-payment, waive reconnection and return check (T) fees, and waive security deposit fee requirements for reestablishment of service for customers affected by a disaster as described in the Emergency Consumer Protection Plan definition in Electric Rule 1 PG&E will work with customers to extend payment arrangements for any outstanding balances (T) on their account for customers affected by a disaster as described in the Emergency Consumer Protection Plan definition in Electric Rule 1. (Continued) Advice 5876-E Issued by Submitted July 16, 2020 Decision 20-06-003 Robert S. Kenney Effective July 16, 2020 Vice President, Regulatory Affairs Resolution Pacific Gas and Revised Cal. P.U.C. Sheet No. 13146-E ' Electric Company’ Cancelling Revised Cal. P.U.C. Sheet No. 11317-E U39 San Francisco, California ELECTRIC RULE NO. 11 Sheet 7 DISCONTINUANCE AND RESTORATION OF SERVICE D. TERMINATION OF SERVICE FOR NONPAYMENT OF BILLS OR CREDIT (N) DEPOSIT REQUESTS—NONRESIDENTIAL (Cont'd.) 1 INABILITY TO PAY—NONRESIDENTIAL (Cont'd.) a AMORTIZATION AGREEMENT—NONRESIDENTIAL An Amortization Agreement is a contract between PG&E and the customer by which the customer is allowed to make installment payments of a past due balance while also paying subsequent PG&E bills before these bills become past due. If the customer fails to comply with the Amortization Agreement, the entire amount owing will become immediately due and payable and service may be terminated. However, service will not be terminated until the customer has received notice, either by telephone or in writing, at least 24 hours priorto termination. EXTENSION AGREEMENT—NONRESIDENTIAL An Extension Agreement is a contract between PG&E and the customer by which the customer is allowed to make a single payment of a past due balance on or by a specified date while also paying subsequent PG&E bills before they become past due. When the customer has received a 7-day notice of termination and fails to comply with the Extension Agreement, the notice will remain in effect, and any and all services the customer is receiving may be terminated without further notice. BILLING OR CREDIT DEPOSIT REQUEST DISPUTE—NONRESIDENTIAL PG&E will not terminate service when a nonresidential customer has initiated a complaint or requested an investigation within five days of receiving a disputed bill or credit deposit request, until the customer has been given an opportunity for review of the dispute by PG&E or the CPUC in accordance with Rule 10. However, the customer must continue to pay subsequent undisputed PG&E bills before these bills become past due or the customer's service will be subject to termination in accordance with this rule and Rule 8. (N) (Continued) Advice 1436-E Issued by Date Filed June 1, 1993 Decision Robert S. Kenney Effective July 12, 1993 Vice President, Regulatory Affairs Resolution Pacific Gas and Revised Cal. P.U.C. Sheet No. 13147-E ' Electric Company’ Cancelling Revised Cal. P.U.C. Sheet No. 11318-E U39 San Francisco, California ELECTRIC RULE NO. 11 Sheet 8 DISCONTINUANCE AND RESTORATION OF SERVICE D. TERMINATION OF SERVICE FOR NONPAYMENT OF BILLS OR CREDIT (N) DEPOSIT REQUESTS—NONRESIDENTIAL (Cont'd.) 3 CORRECTED BILL OR DEPOSIT REQUEST—NONRESIDENTIAL When PG&E has corrected the customer's bill or the requested credit deposit amount, service may not be terminated until the customer has received notices for the corrected amount in accordance with Rule 8. (N) FAILURE TO ESTABLISH OR REESTABLISH CREDIT (L) (T) When PG&E provides service to an applicant before credit is established or continues service to a customer pending reestablishment of credit, and the applicant/customer fails to establish or reestablish credit in accordance with Rule 6, any and all services the customer is receiving may be terminated after notice has been given in accordance with Rule 8. PG&E will not restore the customer's service until the customer has complied with the Rule 6 requirements to establish or reestablish credit. (L) (T) TERMINATION OF SERVICE FOR NONPAYMENT OF BILLS AT OTHER (N) LOCATIONS Any and all services the customer is receiving may be terminated for nonpayment of (L) (T) a bill for service previously supplied by PG&E to the same customer at another location after the customer has been given notices of termination in accordance with Rule 8, except that residential service shall not be terminated for nonpayment of a bill for any other class of service. Nonresidential service may be terminated for nonpayment of a bill for any class of service. Service shall not be terminated for nonpayment within 15 days after establishment of service at the new location. If the customer is receiving service at more than one location, any or all services may be terminated with proper notice for nonpayment of any bill at any location for PG&E service, except that residential service shall not be terminated for nonpayment of a bill for any other class of service. Nonresidential service may be terminated for nonpayment of a bill for any class of service. (L) (T) (Continued) Advice 1436-E Issued by Date Filed June 1, 1993 Decision Robert S. Kenney Effective July 12, 1993 Vice President, Regulatory Affairs Resolution Pacific Gas and Revised Cal. P.U.C. Sheet No. 13148-E ' Electric Company’ Cancelling Revised Cal. P.U.C. Sheet No. 11319-E U39 San Francisco, California ELECTRIC RULE NO. 11 Sheet 9 DISCONTINUANCE AND RESTORATION OF SERVICE G. TERMINATION OF SERVICE—RETURNED CHECKS (N) When the customer has receiv