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  • FARAH GOHARI et al vs MCDONALD?S CORPORATION et al Class Actions document preview
  • FARAH GOHARI et al vs MCDONALD?S CORPORATION et al Class Actions document preview
  • FARAH GOHARI et al vs MCDONALD?S CORPORATION et al Class Actions document preview
  • FARAH GOHARI et al vs MCDONALD?S CORPORATION et al Class Actions document preview
  • FARAH GOHARI et al vs MCDONALD?S CORPORATION et al Class Actions document preview
  • FARAH GOHARI et al vs MCDONALD?S CORPORATION et al Class Actions document preview
  • FARAH GOHARI et al vs MCDONALD?S CORPORATION et al Class Actions document preview
  • FARAH GOHARI et al vs MCDONALD?S CORPORATION et al Class Actions document preview
						
                                

Preview

FILED 1/11/2023 1:40 PM IRIS Y. MARTINEZ CIRCUIT CLERK COOK COUNTY, IL IN THE CIRCUIT COURT OF COOK COUNTY, ILLINOIS 2016CH08261 Calendar, 9 COUNTY DEPARTMENT, CHANCERY DIVISION 20997981 FILED DATE: 1/11/2023 1:40 PM 2016CH08261 FARAH GOHARI as the Named ) Class Representative Plaintiff, and all ) others similarly situated, ) ) Plaintiff, ) Case No. 2016 CH 08261 v. ) ) McDONALD’S CORPORATION, ) Hon. Cecilia A. Horan LOTT #1, INC., McDonald’s franchise at ) O’Hare Airport, Terminal 1, Concourse C, ) and LOTT #1, INC., McDonald’s franchise ) at O’Hare Airport, Terminal 1, Concourse B, ) ) Defendants. ) DEFENDANT McDONALD’S CORPORATION’S REPLY BRIEF IN SUPPORT OF ITS MOTION FOR SUMMARY JUDGMENT AND RESPONSE TO PLAINTIFF’S CROSS-MOTION FOR SUMMARY JUDGMENT The admissions in Plaintiff’s Response defeat her only remaining claim in this case. Plaintiff admits that “[s]he saw the Steak & Egg meal price listed on the digital menu board at $4.80, prior to her purchase,” and “each time she added an additional item the total seemed excessive.” (Resp. at 4). Ignoring these excessive totals—and numerous other facts that showed she was being charged more than the posted price for her husband’s breakfast meal—Plaintiff handed over her money. Under the undisputed facts, Plaintiff was not “actually deceived” by the menu board price at the McDonald’s restaurant she visited. Thus, Plaintiff cannot establish the element of proximate cause on her Illinois Consumer Fraud Act claim, and McDonald’s is entitled to summary judgment. Plaintiff devotes most of her Response to red herrings. For example, she complains about the scope of the erroneous menu board pricing even though these complaints are entirely irrelevant to the sole basis for McDonald’s motion—the element of proximate cause. She also spends much of her argument discussing the voluntary payment doctrine even though McDonald’s does not cite this doctrine or rely upon it in any way. FILED DATE: 1/11/2023 1:40 PM 2016CH08261 In the few pages Plaintiff devotes to the relevant issue of proximate cause, she sidesteps damaging facts she cannot explain, ignores the reasonable consumer standard that governs the question of actual deception, and cites irrelevant negligence and Federal Trade Commission Act cases that have nothing to do with the ICFA. In the end, Illinois law is clear. In determining whether a plaintiff was “actually deceived” for purposes of an ICFA claim, a court must assess whether a reasonable consumer would have been deceived in light of all the information available to her. And here—where Plaintiff saw the inaccurate breakfast meal price, was told multiple times the menu price was wrong, repeatedly complained about the totals at the register, demanded an explanation for why the restaurant would not honor the posted price, took a photo of the menu board thinking she had been overcharged, and received a receipt that disclosed the pricing discrepancy at the heart of her claim—Plaintiff cannot recover as a matter of law. ARGUMENT I. The Court Should Reject Plaintiff’s Attempt to Distract the Court With Irrelevant Facts As noted above, McDonald’s summary judgment motion is directed exclusively at the proximate cause element of Plaintiff’s ICFA claim. Yet, Plaintiff spends most of her Response discussing irrelevant facts like McDonald’s supposed intent and whether advertising an erroneous price can constitute a deceptive practice under the ICFA. (See Resp. at 1, 4, 19-21). Plaintiff also includes irrelevant sections in her brief like, “McDonald’s and Lott #1, Inc.’s Two Month Long Continuing Fraud,” and “McDonald’s Fraud Occurred Beyond Just O’Hare, and For Additional Products.” (Id. at 6-8). None of these arguments about the nature, length, and scope of McDonald’s conduct is relevant to the issue of proximate case. -2- Moreover, as the Court has recognized, whether other consumers may have been confused by McDonald’s digital menu board pricing does not matter. To survive summary FILED DATE: 1/11/2023 1:40 PM 2016CH08261 judgment, Plaintiff must show that she has a viable ICFA claim. And to prevail on that claim, Plaintiff must prove that a reasonable consumer in her position would have been “actually deceived.” Thus, Plaintiff’s arguments about McDonald’s purported knowledge and the scope of the inaccurate menu board pricing should be ignored in deciding McDonald’s motion. Nor should the Court be distracted by Plaintiff’s attempt to paint McDonald’s in a bad light by frequently referencing its supposed “overcharging” of customers and its acceptance of “ill-gotten” gains. (See Resp. at 1-2, 4). As a factual matter, Plaintiff was not “overcharged” when she visited a McDonald’s restaurant on May 28, 2016. To the contrary, she was charged the correct price the franchisee had entered into McDonald’s point-of-sale software for her husband’s Steak & Egg McMuffin meal. As explained in an affidavit Plaintiff cites throughout her Response, a computer glitch caused by a software migration resulted in two O’Hare restaurants posting a digital menu board price for the Steak & Egg McMuffin meal that did not include the price of the drink. (Resp. Ex. 2 ¶¶ 5-6). When the register attendant rang up Plaintiff’s order, Plaintiff was charged exactly what she should have been charged for her husband’s meal—the meal price in the system of $6.20 (that included a coffee and hash browns), not the incorrect menu board price of $4.80 (that did not capture the cost of the drink). 1 But 1 A discerning customer may have noticed that the digital menu board price for a Steak & Egg McMuffin sandwich was $4.55. (McD’s Mem., Ex. C). The meal price ($4.80) was only 25 cents more. For the three breakfast items listed directly above the Steak & Egg McMuffin, the difference between the sandwich price and the meal price was $1.60. (Id.). This is a much more sensible difference than 25 cents because it accounts for the inclusion of a coffee and hash browns in the meal. Although the record evidence does not reveal whether Plaintiff observed these differences between the sandwich and meal prices, this is one of many facts that should have caused her to realize that the posted price of her husband’s meal was incorrect. -3- regardless, Plaintiff’s references to McDonald’s purported wrongdoing are not relevant to McDonald’s dispositive motion, and the Court should disregard them. FILED DATE: 1/11/2023 1:40 PM 2016CH08261 II. Plaintiff Either Ignores or Mischaracterizes Evidence That Defeats Her Claim When discussing facts that actually are relevant to the element of proximate cause, Plaintiff either misstates the evidence or ignores it altogether. For example, Plaintiff downplays the significance of the email she sent McDonald’s immediately after her visit to the restaurant. According to Plaintiff, the email does not state that McDonald’s “informed her of the prices,” and her testimony regarding the email “merely confirms what was written.” (Resp. at 6). But her testimony does much more than that. As McDonald’s explained in its Opening Memorandum, the email contains a detailed account of Plaintiff’s visit and her frustration with the prices she was quoted at the register. It states that she initially ordered an egg biscuit and “breakfast meal 4.75” and, upon hearing the total for her order, “asked why the menu price was 4.75 and you charge 6.70.” (See McD’s Mem., Exhibit D). At the January 17, 2020 hearing, Plaintiff testified that what she referred to in the email as “breakfast meal 4.75” was her husband’s Steak & Egg McMuffin meal. (Tr. at 79:10-23). Therefore, her sworn testimony proves that when Plaintiff ordered that meal three times that morning, she knew that the price of the meal on the menu board did not match the price at the register. Plaintiff does not address this testimony in her response. Plaintiff also ignores other evidence she cannot explain. For example, in its Opening Memorandum, McDonald’s quoted Plaintiff’s testimony about her conversation with the manager at the restaurant. (McD’s Mem. at 6). During this exchange, Plaintiff told the manager that she tried to change her order a couple times because she was being charged four dollars for an egg biscuit. (Tr. at 56:19-24). The manager responded that this wasn’t the problem; the -4- problem was that McDonald’s had an issue with its pricing display. (Id. at 57:1-3) Plaintiff replied, “Are you going to honor me the price that I’m supposed to get?” (Id. at 57:4-6). When FILED DATE: 1/11/2023 1:40 PM 2016CH08261 told “no,” that she would have to pay the register price, Plaintiff asked, “You’re not going to honor the price I’m supposed to get?” (Id. at 57:9-20). And after again being told “no,” Plaintiff said “That’s fine,” and paid for her order. (Id. at 57:24-58:1). This exchange shows that Plaintiff knowingly acquiesced in paying a higher price at the register than the posted price of her husband’s breakfast meal. After all, as Plaintiff conceded, the price of the egg biscuit she initially ordered was not on the digital menu board; only the price of her husband’s Steak & Egg McMuffin meal was. (Tr. at 50:9-10 (“I could not find the egg biscuit on the menu.”)). So, the discussion she had with the manager about a conflict between register pricing and menu pricing only could have related to the Steak & Egg McMuffin meal. Significantly, Plaintiff’s testimony is entirely consistent with the following allegation in her complaint: “Defendants misrepresented the true price of the items for sale, and when confronted with the wrong price, refused to correct the wrong price.” (Resp. Ex. 12, First Am. Compl., ¶ 53 (emphasis added)). Plaintiff simply ignores this testimony in her Response. III. Plaintiff’s Discussion of the Voluntary Payment Doctrine is a Red Herring Plaintiff’s argument regarding proximate cause centers largely on her attempt to dispute that the voluntary payment doctrine defeats her claim. (Resp. at 2, 9-13). This argument misses the mark because McDonald’s does not cite or discuss the voluntary payment doctrine in its Memorandum, nor does McDonald’s motion rely on the doctrine in any way. “The common-law voluntary payment doctrine embodies the ancient and ‘universally recognized rule that money voluntarily paid under a claim of right to the payment and with knowledge of the facts by the person making the payment cannot be recovered back on the -5- ground that the claim was illegal.’” McIntosh v. Walgreens Boots Alliance, Inc., 2019 IL 123626, ¶ 22 (citing Illinois Glass Co. v. Chicago Tel. Co., 234 Ill. 535, 541 (1908)). The FILED DATE: 1/11/2023 1:40 PM 2016CH08261 doctrine often applies in tax cases to preclude recovery of an erroneous tax that was paid voluntarily and then remitted by a retailer to a taxing authority. Id. ¶¶ 25, 34. This is not a tax case, and McDonald’s does not argue that the voluntary payment doctrine bars Plaintiff’s ICFA claim. Instead, McDonald’s argues that Plaintiff cannot establish the proximate cause element of her claim because the menu board pricing that allegedly deceived her did nothing of the sort. Plaintiff knew the pricing was wrong, she complained about it, she was told that the restaurant would not honor the menu board price, and she responded, “that’s fine” and paid the total the cash register attendant requested. Thus, the harm Plaintiff claims she suffered—a supposed $1.40 “overcharge”—was not the product of her having been actually deceived by an erroneous meal price; it was the product of her decision to pay for her order knowing that there was a discrepancy between the register price and the menu board price. McDonald’s cited a dozen ICFA cases in its summary judgment memorandum, and the only one that even mentions the voluntary payment doctrine is the McIntosh case cited above. In McIntosh, a consumer alleged that a retailer had wrongfully collected a bottled water tax on the sale of beverages that were exempt from the tax. See 2019 IL 123626, ¶ 7. The retailer cited the voluntary payment doctrine as an affirmative defense to the consumer’s ICFA claim, and the Illinois Supreme Court held that: (1) the voluntary payment doctrine applied to ICFA claims; and (2) the consumer did not plead sufficient facts to assert the fraud exception to the doctrine. Id. ¶¶ 31, 41. In so holding, the Court made two observations that are highly relevant here. First, “[w]here the nature and amount of a charge is fully disclosed, the plaintiff cannot successfully assert that he or she was operating under a mistake of fact with respect to the charge.” Id. ¶ 36. -6- And, second, “an accurate receipt is one of the factors that indicates there was no deception by the retailer.” Id. FILED DATE: 1/11/2023 1:40 PM 2016CH08261 These legal principles contribute to the inescapable conclusion that Plaintiff’s ICFA claim fails as a matter of law. She knew the amount she was being charged, and she received a receipt that—by her own admission—allowed her instantly to “figure[] out” that the price she was charged at the counter for her husband’s breakfast meal did not match the price on the digital menu board. (Resp. at 1). But, unlike the retailer in McIntosh, McDonald’s has not asserted the voluntary payment doctrine as an affirmative defense. It has merely challenged Plaintiff’s ability to prove an element of her claim. Thus, Plaintiff’s citation to a law review article on the voluntary payment doctrine and her discussion of the many exceptions to the doctrine are not relevant to McDonald’s motion. 2 IV. Under the Reasonable Consumer Standard, Plaintiff’s ICFA Claim Fails as a Matter of Law Plaintiff argues that she was actually deceived for purposes of the ICFA because, while she knew certain prices on McDonald’s menu board were inaccurate, she did not realize which of the two products she ordered was mispriced until she returned to her gate moments after making her purchase. (Resp. at 1 (stating that she “figured it out, post-purchase, from the receipt”)). But even if the Court accepts this version of events, Plaintiff’s ICFA claim still fails because Plaintiff’s focus on her subjective understanding is misplaced. 2 Adding to the confusion, Plaintiff claims that she paid for her order “under protest” and even goes so far as to label her complaint a “Payment Under Protest Complaint.” (Resp. at 5-6, 10). Making a payment under protest can be a viable exception to the voluntary payment doctrine, but, again, McDonald’s has not invoked this doctrine. Further, in order for Plaintiff to have paid for her husband’s Steak & Egg McMuffin meal “under protest,” she would have had to know that the register price exceeded the menu price for that meal when she bought it (which Plaintiff disputes). -7- When analyzing misrepresentation claims under the ICFA, the “test for the deceptiveness of a representation is keyed to a reasonable consumer, and deceptiveness is evaluated specifically FILED DATE: 1/11/2023 1:40 PM 2016CH08261 in light of all the information available to the consumer.” See, e.g., Fuchs v. Menard, Inc., 2017 WL 4339821, at *5 (N.D. Ill. Sept. 29, 2017) (citations omitted). Moreover, “[i]f other information disclosed or available to the consumer dispels any tendency to deceive, there is no deception.” See Trujillo v. Apple Computer, Inc., 581 F. Supp. 2d 935, 938 (N.D. Ill. 2008). Although Plaintiff acknowledges that the reasonable consumer test applies to her claim, she cites only one case that actually employs it—Bell v. Publix Super Markets, Inc., 982 F.3d 468 (7th Cir. 2020). (Resp. at 17-18). In Bell, consumers complained that a food packaging label fooled them into thinking that grated Parmesan cheese sold in shaker tubes was “100% cheese.” The defendants countered that a reasonable consumer would have rotated the tube, read the ingredient list, and learned that the products contained a small amount of cellulose; thus, the plaintiffs should have realized that the 100% label was not entirely accurate. The district court agreed and dismissed the 100% claims, but the Seventh Circuit reversed, holding that an accurate fine-print ingredient list on food packaging does not foreclose as a matter of law a claim that an ambiguous front label could deceive a reasonable consumer. 982 F.3d at 476. Notably, Bell was decided at the dismissal stage. The courts did not have the benefit of the plaintiffs’ testimony regarding their purchasing experiences. Here, in contrast, we have Ms. Gohari’s sworn testimony and email to McDonald’s the morning of her visit, both of which show that she believed every step of the way that she was being charged “excessive” prices, that she was told the digital menu board pricing was incorrect, that she complained that McDonald’s would not honor the posted prices, that she received a receipt at the point of sale that accurately listed the prices of the two items she bought, and that she collected photographic evidence of the -8- menu board’s erroneous pricing before she left the restaurant. The question before the Court is not whether an inaccurate menu price theoretically could deceive a consumer. It is whether in FILED DATE: 1/11/2023 1:40 PM 2016CH08261 this case, under these facts, Plaintiff was “actually deceived” by the menu price of her husband’s Steak & Egg McMuffin meal for purposes of an ICFA claim. And clearly she was not. Plaintiff attempts to distinguish another pricing case against McDonald’s—Killeen—on the ground that the menu board pricing in that case was not alleged to be inaccurate. (Resp. at 12). In doing so, Plaintiff fails to grasp the legal significance of that case. As Judge Bucklo explained, even when advertising has a tendency to deceive consumers, “Illinois law is clear that where other information is available to dispel that tendency, there is no possibility for deception.” Killeen v. McDonald’s Corp., 317 F. Supp. 3d 1012, 1013 (N.D. Ill. 2018). In Killeen, the menu board prices revealed the discrepancy between the meal and a la carte pricing underlying the plaintiff’s ICFA claim. Whether the plaintiff actually realized this when she visited the restaurant was irrelevant. Similarly, here, Plaintiff’s exchange with restaurant personnel and her customer receipt revealed the discrepancy between the menu and register pricing underlying her claim. And whether she actually realized this at the time is irrelevant. Indeed, Killeen and many other cases McDonald’s cites—such as Batson, Fuchs, and Tudor—completely destroy the theory articulated in Plaintiff’s Response. Plaintiff’s main argument for surviving summary judgment is premised on the notion that she did not realize that the register price of her husband’s Steak & Egg McMuffin meal was higher than the menu board price of the meal until after she had received her food and reviewed her receipt at the gate. But in Killeen, the customer did not realize that the meal price of her items exceeded the a la carte price until after she left the restaurant. In Batson, the court dismissed a concertgoer’s ICFA claim even though he argued that “he was not informed of the existence of [a hidden parking -9- charge] until after he purchased a nonrefundable ticket and saw [the $9 charge] on its face.” Batson v. Live Nation Entertainment, Inc., 746 F.3d 827, 833 (7th Cir. 2014). In Fuchs, the FILED DATE: 1/11/2023 1:40 PM 2016CH08261 plaintiffs did not learn that the lumber they had purchased was smaller than advertised until after they got home and measured it. And in Tudor, the plaintiffs did not realize they had been charged more at the checkout counter for groceries than the prices advertised on store shelves until after they had made their purchases. In all of these cases, what the consumers realized at the point of sale was not dispositive. Plaintiff’s other proximate cause arguments fail as well. As noted above, her invocation of the voluntary payment doctrine is unavailing. So, too, is her reliance on Federal Trade Commission Act cases and negligence decisions. (Resp. at 14-16). Plaintiff’s suggestion that the Court conduct but-for and foreseeability analyses may be appropriate in the wrongful death cases she cites (see Resp. at 16 n.16), but it is misplaced here, where the dispositive issue is whether she was “actually deceived” for purposes of an ICFA claim. Finally, Plaintiff cites Affrunti v. Village Ford Sales, Inc., 232 Ill. App. 3d 704 (3d Dist. 1992) for the proposition that overcharging consumers can give rise to liability under the ICFA. But Affrunti is an omissions case that does not even mention the element of proximate cause. In Affrunti, the plaintiff bought a used car. When he arrived at the car lot, he asked a salesman to tell him the car’s list price, which everyone knows is the starting point for negotiating the price of a used car. Rather than quote the true list price of $6,995 for the vehicle, the salesman quoted the plaintiff a price of $8,600. Affrunti, 232 Ill. App. 3d at 706. After buying the car for $8,524, the plaintiff returned home and saw the actual list price of the car in a newspaper ad. Id. At trial, the plaintiff was awarded the difference between the list price of the car and the amount he paid - 10 - for it. Id. at 707. The Third District affirmed, finding that “the defendant’s failure to disclose the advertised sale price constituted deceptive conduct under the [ICFA].” Id. FILED DATE: 1/11/2023 1:40 PM 2016CH08261 The consumer in Affrunti was completely duped. The defendant concealed the list price of the car he bought, and no information was present at the point of sale that might have dispelled the confusion caused by the defendant’s deception. Here, in contrast, Plaintiff was privy to multiple pieces of information—from the “excessive” register totals, to her customer receipt, to exchanges with several restaurant workers who told her that items on the menu board were mispriced—that made it clear there was a discrepancy between the posted price and the register price of her husband’s breakfast meal. V. Plaintiff Offers No Meaningful Response to McDonald’s Materiality Argument In its Opening Memorandum, McDonald’s explained that Plaintiff was not genuinely concerned about the price of her husband’s Steak & Egg McMuffin meal. Plaintiff testified that her husband dispatched her to buy that specific meal, so she knew she was going to buy it even before she got in line and looked at the digital menu board. Her testimony makes clear that she would have bought the Steak & Egg McMuffin meal regardless of whether its price was $4.80 or $6.20. Thus, she cannot prove that the menu board price of $4.80 caused her to suffer an out-of- pocket loss. See, e.g., Lehrman v. South Chicago Cable, Inc., 210 Ill. App. 3d 346, 352 (1st Dist. 1991) (“under the Consumer Fraud Act, the misrepresented or omitted fact must have been material”); Kellerman v. Mar-Rue Realty and Builders, Inc., 132 Ill. App. 3d 300, 306-07 (1st Dist. 1985) (affirming summary judgment on ICFA claim where “plaintiffs failed to allege they would have done anything differently,” so “the requisite materiality was lacking”). Plaintiff does not respond to this argument directly, but she does cite her hearing testimony for the proposition that “[s]he relied upon the price [of the breakfast meal], it was a - 11 - factor in her purchase, and she decided to purchase the meal at the offered price.” (Resp. at 4). The testimony she quotes for this assertion, however, is a short passage in which she merely FILED DATE: 1/11/2023 1:40 PM 2016CH08261 states that she saw the price of the Steak & Egg McMuffin meal on the digital menu board. (Tr. at 44:11-18). Nowhere in her complaint, email, or hearing testimony does Plaintiff state that the posted price of $4.80 for her husband’s breakfast meal was material to her purchasing decision. Stated differently, the fact that Plaintiff saw the price of the Steak & Egg McMuffin meal on the digital menu board is not in dispute. Nor is the fact that, at least initially, she expected to be charged that price. The relevant question is whether the discrepancy in price mattered to her—i.e., was it material in the sense that it actually influenced her purchasing decision. If Plaintiff would have bought this meal regardless of whether its advertised price was $4.80 or $6.20, then Plaintiff cannot claim she was “actually deceived” by the menu board price in a way that contributed to her alleged out-of-pocket loss. And that is precisely the case. Plaintiff neither alleged in her complaint nor testified at the January 2020 hearing that she would have chosen a different meal for her husband if she had known all along that the meal’s register price was $6.20. She would have perjured herself had she done so, as all evidence is to the contrary. Plaintiff’s husband was suffering from fatigue and low blood sugar. (Tr. at 37:3-6). He specifically asked her to buy a Steak & Egg McMuffin meal for him. (Id. at 38:18-39:4). Plaintiff never had purchased that meal before and, therefore, had no knowledge of what its price might be. (Id. at 33:1-6). And her husband apparently is a strong willed person who is not shy about expressing his displeasure when he doesn’t get what he wants. (See id. at 39:1-2 (“When he wants something, you follow what he wants.”); see also id. at 47:19-24, 64:23-65:4 (stating that Plaintiff’s husband’s “gets crazy” when he gets hungry). - 12 - Repeatedly during her testimony, Plaintiff explained that she was determined to buy her husband a Steak & Egg McMuffin meal. She included that meal in all three of her orders FILED DATE: 1/11/2023 1:40 PM 2016CH08261 because that was the entire purpose of her visit to McDonald’s. (See, e.g., id. at 39:2-4 (“He told me he wants that egg and steak sandwich meal, and I knew I’m going to buy that for him.”); id. at 81:15-16 (“I wasn’t even thinking about that price because I was supposed to order that meal”); id. at 47:23-24 (explaining her delay to her husband by saying, “I just wanted to get your meal. You wanted the meal.”). Given the above facts—all taken from Plaintiff’s sworn testimony—it is clear that Plaintiff was intent on buying a Steak & Egg McMuffin meal for her husband and would have done so regardless of the $1.40 difference in price (or, actually, $.40 difference after the $1.00 discount she received). In the end, any confusion Plaintiff labored under regarding the price of her husband’s breakfast meal had no bearing on whether she ultimately was going to buy it. And because she would not have done anything different had she known the true price of the meal all along, the erroneous menu price was not material. For this reason and many others, Plaintiff cannot establish the proximate cause element of her ICFA claim, and summary judgment in McDonald’s favor is proper. VI. The Court Should Deny Plaintiff’s Motion for Summary Judgment and Grant McDonald’s Motion Instead Finally, McDonald’s respectfully requests that the Court deny Plaintiff’s cross-motion for summary judgment. McDonald’s will not discuss all of the elements of Plaintiff’s ICFA claim because there is no point in doing so. McDonald’s submissions to this Court establish that Plaintiff lacks a triable issue on the proximate cause element of her ICFA claim. As a result, not only should the Court deny Plaintiffs’ cross-motion for summary judgment, but it should grant McDonald’s dispositive motion and put an end to this case. - 13 - CONCLUSION In the end, Plaintiff cannot satisfy the proximate cause element of her ICFA claim FILED DATE: 1/11/2023 1:40 PM 2016CH08261 because she was not “actually deceived” by the inaccurate menu board price that is the subject of her complaint. The undisputed evidence shows that there was plenty of information at her disposal to “dispel[] the deception on which her claims are based.” Killeen, 317 F. Supp. 3d at 1013. Accordingly, McDonald’s respectfully asks this Court to award McDonald’s summary judgment on Plaintiff’s Illinois Consumer Fraud Act claim and to enter final judgment in McDonald’s favor in this case. Respectfully submitted, McDONALD’S CORPORATION /s/ David J. Doyle One of its Attorneys David J. Doyle William J. Sullivan FREEBORN & PETERS LLP 311 South Wacker Drive Suite 3000 Chicago, Illinois 60606 (312) 360-6000 Firm No. 71182 Dated: January 11, 2023 - 14 - CERTIFICATE OF SERVICE The undersigned, an attorney, hereby certifies that on January 11, 2023 he caused a copy FILED DATE: 1/11/2023 1:40 PM 2016CH08261 of the foregoing McDONALD’S CORPORATION’S REPLY BRIEF IN SUPPORT OF ITS MOTION FOR SUMMARY JUDGMENT AND RESPONSE TO PLAINTIFF’S CROSS- MOTION FOR SUMMARY JUDGMENT to be served via electronic mail upon the following individuals: Clinton A. Krislov Kenneth T. Goldstein KRISLOV & ASSOCIATES, LTD. 20 N. Wacker Drive, Suite 1300 Chicago, Illinois 60606 clint@krislovlaw.com ken@krislovlaw.com Jessica Burtnett TRAUB LIEBERMAN STRAUS & SHREWSBERRY LLP 303 W. Madison, Suite 1200 Chicago, Illinois 60606 jburtnett@tlsslaw.com Under penalties as provided by law pursuant to Section 1- 109 of the Code of Civil Procedure, the undersigned certifies that the statements set forth in this instrument are true and correct, except as to matters therein stated to be on information and belief and as to such matters the undersigned certifies as aforesaid that he verily believes the same to be true. /s/ David J. Doyle David J. Doyle - 15 -