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  • Nichole Hertel vs. State Farm Lloyds, Inc.Contract - Other Contract document preview
  • Nichole Hertel vs. State Farm Lloyds, Inc.Contract - Other Contract document preview
  • Nichole Hertel vs. State Farm Lloyds, Inc.Contract - Other Contract document preview
  • Nichole Hertel vs. State Farm Lloyds, Inc.Contract - Other Contract document preview
  • Nichole Hertel vs. State Farm Lloyds, Inc.Contract - Other Contract document preview
  • Nichole Hertel vs. State Farm Lloyds, Inc.Contract - Other Contract document preview
  • Nichole Hertel vs. State Farm Lloyds, Inc.Contract - Other Contract document preview
  • Nichole Hertel vs. State Farm Lloyds, Inc.Contract - Other Contract document preview
						
                                

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NICHOLE HERTEL § IN THE DISTRICT COURT OF VS. § FORT BEND COUNTY, TEXAS STATE FARM LLOYDS § 400 JUDICIAL DISTRICT DEFENDANT’S NOTICE OF FILING NOTICE OF REMOVAL TO THE HONORABLE JUDGE OF SAID COURT: STATE FARM LLOYDS Respectfully submitted, AH VID State Bar No. 00792937 he olidyefile@germer.com State Bar No. 00785086 jtatem@germer.com I hereby certify that a true and correct copy of the foregoing instrument has been served Kristin Nelson AW 440 Louisiana Street, Suite 2425 Houston, Texas 77002 Ek VIA, MOV MOV MOV. AS VID m@g Ak WIAwW UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF TEXAS HOUSTON DIVISION NICHOLE HERTEL vs. C.A. NO. (JURY) STATE FARM LLOYDS AFFIDAVIT OF WESLIE SAWYER This day appeared before me, the undersigned authority, WESLIE SAWYER, who after being duly sworn, deposed and stated as follows: 1 "My name is Weslie Sawyer. I am over the age of 18, I have never been convicted. of a felony or crime involving moral turpitude, and I am otherwise competent to make this affidavit. 2. I am an Assistant Secretary - Treasurer of State Farm Lloyds, Inc. ("Lloyds, Inc."), attorney-in-fact for State Farm Lloyds. I am also a Finance Director for State Farm Mutual Automobile Insurance Company ("State Farm Mutual"). My business address is One State Farm Plaza, Bloomington, Illinois 61710-0001. 3 As part of my job duties for State Farm Mutual, I have access to and personal knowledge of the records of the department that prepares and files the Annual Statements and similar filings for State Farm Mutual and each of its property and casualty insurance subsidiaries and affiliates, including State Farm Lloyds. 4. State Farm Lloyds is an association of individual underwriters authorized to conduct business in Texas as a Lloyd's plan insurer as defined and set out in Chapter 941 of the Texas Insurance Code. 5 As a Lloyd's plan insurer, State Farm Lloyds has designated an attorney-in-fact as provided under Texas law. Lloyds Inc., a Texas business corporation, is the attorney-in-fact in Texas for State Farm Lloyds and, as such, Lloyds Inc. is the agent of State Farm Lloyds. 6. As an officer of these State Farm companies, I have knowledge of their respective directors, principal officers or underwriters, the type of entity each is, and other similar information. I have knowledge of the statements in this Affidavit pursuant to my duties in the above positions and they are true and correct. 7 On June 24, 2022, the Texas Department of Insurance notified State Farm Lloyds that its Amended Articles of Agreement dated December 10, 2021 had been placed on file and that its records had been updated to reflect the following changes to the underwriters: Michele Celeste Russo replaced Annette Romero Martinez. The current underwriters for State Farm Lloyds are listed below: ° Mark Edward Schwamberger: Mr. Schwamberger is domiciled in Illinois. His residence and full time place of employment is in Illinois and he has expressed. an intent to remain in Illinois while an Underwriter of State Farm Lloyds. Wensley John Herbert: Mr. Herbert is domiciled in Illinois. His residence and full time place of employment is in Illinois and he has expressed an intent to remain in Illinois while an Underwriter of State Farm Lloyds. Katinka Meijerink Bryson: Ms. Bryson is domiciled in Illinois. Her residence and full time place of employment is in Illinois and she has expressed an intent to remain in Illinois while an Underwriter of State Farm Lloyds. Michael James Arnold: Mr. Arnold is domiciled in Illinois. His residence and full time place of employment is in Illinois and he has expressed an intent to remain in Illinois while an Underwriter of State Farm Lloyds. Kenneth Edward Heidrich: Mr. Heidrich is domiciled in Illinois. His residence and full time place of employment is in Illinois and he has expressed an intent to remain in Illinois while an Underwriter of State Farm Lloyds. Patricia Elizabeth Roark: Ms. Roark is domiciled in Illinois. Her residence and full time place of employment is in Illinois and she has expressed an intent to remain in Illinois while an Underwriter of State Farm Lloyds. Kimberly Ann Sterling: Ms. Sterling is domiciled in Illinois. Her residence and full time place of employment is in Illinois and she has expressed an intent to remain in Illinois while an Underwriter of State Farm Lloyds. Deon Sherie Johnson: Ms. Johnson is domiciled in Illinois. Her residence and full time place of employment is in Illinois and she has expressed an intent to remain in Illinois while an Underwriter of State Farm Lloyds. Justin Michael Tipsord: Mr. Tipsord is domiciled in Illinois. His residence and. full time place of employment is in Illinois and he has expressed an intent to remain in Illinois while an Underwriter of State Farm Lloyds. Sara Gay Frankowiak: Ms, Frankowiak is domiciled in Illinois. Her residence and full time place of employment is in Illinois and she has expressed an intent to remain in Illinois while an Underwriter of State Farm Lloyds. Craig Dean Isaacs: Mr. Isaacs is domiciled in Illinois. His residence and full time place of employment is in Illinois and he has expressed an intent to remain in Illinois while an Underwriter of State Farm Lloyds. 2 pe e Michele Celeste Russo: Ms. Russo is domiciled in Illinois. Her residence and full time place of employment is in Illinois and she has expressed an intent to remain in Illinois while an Underwriter of State Farm Lloyds. 8 At all times since the June 24, 2022 acceptance of the latest Amended Articles of Agreement by the Texas Department of Insurance, the above named underwriters have had their residences and full time places of employment in the State of Illinois. Ae FURTHER AFFIANT SAYETH NAUGHT.” Whole WESLIE SAWYER SUBSCRIBED TO AND SWORN TO before me, the undersigned authority on this the [aT say of Dee , 2022. No Public for the State of Illinois OFFICIAL SEAL JENNIFER A. REDD NOTARY PUBLIC - STATE OF ILLINOIS ‘My Commission Expires May 22, 2025 m@g MOV Filed 9/16/2022 5:12 PM Beverley McGrew Walker District Clerk Fort Bend County, Texas Sylvie Le CAUSE NO.22-DCV-297251 NICHOLE HERTEL § IN THE DISTRICT COURT Plaintiffs, Fort Bend County - 400th Judicial District Court VS. JUDICIAL DISTRICT STATE FARM LLOYDS, INC. Defendant. FORT BEND COUNTY, TEXAS PLAINTIFF’S ORIGINAL PETITION COMES NOW Plaintiff Nichole Purcell Hertel hereinafter referred to as (“Plaintiff”) and files this her Original Petition complaining of Defendant State Farm Lloyds, Inc., hereinafter referred to as (“Defendant”) and in support thereof would respectfully show unto the court the following: I Discovery Control Plai L Discovery in the matter may be conducted under Level | pursuant to Tex. R. Civ. Proc. 190.2 expedited actions involving $250,000.00 or less and pursue expedited litigation pursuant to Tex. R. Civ. Proc. 169. il. Tex. R. Civ. Proc. 47(c) Claim for Relief 2 Pursuant to Tex. R. Civ. Proc. 47(c) Plaintiff herein seeks monetary relief of $250,000.00 or less excluding interest, statutory or punitive damages and penalties, and attorney’s fees and costs. iI. Jurisdiction and Venue 3 This claim arises under the common law of the state of Texas and the amount in controversy is within the jurisdictional limits of this Honorable Court. 4 Venue is proper in Fort Bend County, Texas pursuant to C.P.R.C. § 15.002 in that the event giving rise to the lawsuit occurred in Fort Bend County, Texas and the property at issue is in Fort Bend County, Texas. Iv. Parties 2 Plaintiff Nichole Hertel is an individual residing in Fort Bend County, Texas. 6 Defendant State Farm Lloyds, Inc. is a domestic insurance company doing business in Texas. Defendant State Farm Lloyds may be served with process by serving its registered agent Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company, 211 E. 7" Street, Suite 620, Austin, Texas 78701. V. Facts 7 Plaintiff purchased a fire and casualty policy (“Policy”) for her home located at 10302 Five Oaks Lane, Missouri City, Texas 77459 (“Property”). That Policy was in full force and affect as of the dates of Joss during February of 2021. The Policy issued by Defendant insures the Property against damages caused as a result of freeze and/or frozen pipes within the résidence. 8 During several days in February of 2021, Houston, Texas experienced power outages and below freezing temperatures causing water within pipes to freeze and damage the integrity of the pipes. 9 Many people, including Plaintiff, experienced broken pipes and flooding within the walls, ceiling and floor of their homes. 10. Plaintiff, who had been staying with a relative during the freeze, returned to her home to find a leak in the ceiling of the garage and entry hall, as well as water pouring out of ceiling lights, fur downs and walls of the master bedroom and bathroom. There was standing water in the living room, bedroom, bathroom and closet. Lk. On February 18, 2021, Plaintiff contacted Bert Schmidt, her insurance agent’s office to report the Claim and was told an adjuster would be assigned. 12. On February 25, 2021, after being told that no adjuster had been assigned, Plaintiff called the Defendant’s toll-free number and was told that her claim was a roofing claim and sent a link to fill out the “Claim Experience Worksheet.” 13. On March 4, 2021, Felton Banks, an adjuster for Defendant arrived to inspect the damage to the Property. Mr. Banks was only on the Property for an hour and half. At which time, Plaintiff also provided Mr. Banks a copy of the Policy. 14. On March 15, 2021, Plaintiff received a letter stating that her “loss does not exceed the deductible.” 15. Plaintiff then called Defendant’s claim representative Patrese Watts. Ms. Watts told Plaintiff she would email her the Estimate of Damages and instructed Plaintiff to fill out a form for out-of-pocket expenses and upload related documents including repair estimates, photos and receipts, to the client portal and complete the Claim Experience Worksheet. Plaintiff explained that she had already uploaded the documents and completed the worksheet. Ms. Watts informed Plaintiff that some of the worksheets were lost due to a name change to the form. Plaintiff re- completed the form and uploaded all of the documents a second time. 16. December of 2021, Plaintiff, still having not received payment to repair her home, and having lived with dusty exposed cement floors for several months causing her to have a relapse of her autoimmune disorder, sealed and painted the cement floors to eliminate the dust. 17. February 14, 2022, Plaintiff spoke with Jessica a representative of Defendant and stated that Plaintiff still had not received the Estimate of Damages as promised and had not heard anything further from Defendant regarding her claim. Jessica asked Plaintiff to upload the documents, photos and receipts yet again! 18. Plaintiff subsequently uploaded over 100+ documents a third time. 19. On February 17, 2022, Plaintiff was told that an adjuster would cal! her within 5 - 10 days. 20. On March 3, 2022, Bill Gean, a second adjuster for Defendant, conducted a virtual inspection of the damage to the Property. Mr. Gean said he thought the Aurora Construction estimate that Plaintiff submitted was good but asked for an updated estimate since a year had passed, and costs had increased. Mr. Gean also asked that the toe kicks be removed on the bathroom vanities. 21. On March 5, 2022, Aurora Construction returned to remove the toe kicks and found water damage, swelling of wood composite, and mold. Plaintiff uploaded a revised bid and photos relating to these findings to her client portal. 22. Plaintiff spoke with Monte Griffin with Defendant, who was helping the new claims representative, Leslie Cooper. Mr. Griffin stated that Plaintiff's content losses had been approved and she would receive a direct deposit for this amount. 23. On April 12, 2022, Plaintiff received a call from Bill Gean with State Farm saying he needed to do a reinspection of the Property and could not reconcile the claim based on the virtual inspection he had conducted. At this time, Plaintiff decided to hire an attorney she had known for many years to assist her with this matter. 24, On or around June 8, 2022, Plaintiff's counsel sent a demand and notice letter to Defendant regarding Plaintiff's claim and provided all necessary notice under the Texas Insurance Code and Texas Deceptive Trade Practices Consumer Protection Act. 25, On July 21, 2022, Bill Gean conducted a reinspection of the Property. 26. On July 25, 2022, Plaintiff received an estimate and summary of loss from Defendant valuing her loss at far less than the Aurora Construction estimate and what it would cost Plaintiff to repair her home safely and properly. 27. Defendant has continued to breach its contractual obligations to Plaintiff by refusing to adequately compensate Plaintiff for the damage to the Property pursuant to the terms of the Policy. 28. Plaintiff complied with all obligations under the Policy, and all conditions precedent to recovery have been satisfied by Plaintiff. 29. Defendant continues to delay the payment for the damage to the Property. 30. As a result of Defendant’s wrongful acts and omissions, Plaintiff has been forced to retain legal counsel to represent her with respect to these causes of action. VI. Causes of Action 31. Plaintiff re-alleges and incorporates each allegation contained in Section V above. Petition as if fully set forth herein. A. Violations of Texas Insurance Code Unfair Settlement Practices 32. Defendant’s conduct constitutes multiple violations of the Texas Insurance Code, Unfair Settlement Practices. TEX. INS CODE §541.060(a), all of which are actionable under TEX. INS. CODE §541.151. 33. Defendant engaged in the following unfair settlement practices: a Pursuant to TEX. INS. CODE § 541.060 (a)(1), misrepresenting to Plaintiff material acts or Policy provisions relating to the coverage at issue by misrepresenting the true scope and amount of the claim at issue despite the existence of obvious and easily identifiable property conditions warranting the extension of further coverage under the policy. Pursuant to TEX. INS. CODE § 541.060 (a)(2)(a), failing to attempt in good faith to effectuate a prompt, fair and equitable settlement of the Claim, even though Defendant’s liability under the Policy was reasonably clear. Specifically, Defendant failed to try to settle the Claim fairly despite the fact that Defendant knew or should have known of its liability to Plaintiff under the Policy. Pursuant to TEX. INS. CODE § 541.060 (a)(3), failing to promptly provide Plaintiff with a reasonable explanation of the basis in the Policy, in relation to the facts or applicable law, for the Defendant’s denial of the Claim or offer of a comptomise settlement of the Claim. Specifically, Defendant failed to offer Plaintiff adequate compensation for damages to the Property without reasonable explanation as to why full payment was not being made. Pursuant to TEX. INS. CODE § 541.060 (a)(7), refusing to pay Plaintiff's Claim without conducting a reasonable investigation with respect to the Claim. Defendant’s outcome-oriented investigation of the Claim resulted in an unfair evaluation of the damage to the Property. 34, Defendant knowingly and intentionally committed the foregoing acts, with actual knowledge of the falsity, unfairness, or deception of the foregoing acts and practices, in violation of TEX. INS. CODE § 541.002 (1) (formerly Art. 21.21 §2(c)). Misrepresentation of Insurance Policy Violation 35. Defendant made misrepresentations about Plaintiff’s insurance Policy in violation of TEX. INS. CODE § 541.061, all of which are actionable under TEX. INS. CODE §541.151. 36. Defendant engaged in the following deceptive insurance practices: a. Making untrue statements of material fact in violation of §541.061(1). Specifically, Defendant misrepresented the true scope and value of the Claim despite the existence of obvious and easily identifiable Property conditions warranting the extension of further coverage under the Policy. Failing to state material facts necessary to make other statements not misleading in violation of §541.061(2). Specifically, Defendant, after the first inspection, stated that the damage to Plaintiff's home was only $5,496.99, below Plaintiff's deductible, and therefore Defendant was unable to pay the claim. More than a year later, Defendant determined that the same damage to Plaintiff's home was worth $20,645.35. Making statements in a manner that would mislead a reasonably prudent person to a false conclusion ofmaterial fact in violation of $541.061(3). d. Making material misstatement of law in violation of §541.061(4). 37. Plaintiff gave Defendant proper notice of the Claim under the insurance Policy issued by Defendant. 38. Defendant also violated TEX. INS. CODE §542 by delaying payment of the Claim following Defendant’s receipt of all items, statements, and forms reasonably requested and required, longer than the amount of time provided by TEX. INS. CODE §542.058. Plaintiff has still not received full payment of the amount owed on the Claim, despite providing detailed information requested to Defendant no less than three times. This conduct constitutes non-payment of the claim, which is actionable under TEX. INS. CODE §542.060. Breach of Duty of Good Faith and Fair Dealing 39. State Farm, as Plaintiff's fire and casualty insurer, had a duty to deal fairly and in good faith with Plaintiff in the processing of Plaintiff's freeze Claim. Defendant breached this duty by refusing to properly investigate, improperly denying benefits, looking for excuses to deny benefits and refusing to pay benefits timely and taking actions contrary to its duties under the Texas Liability Insurance Code. Defendant knew or should have known that there was no reasonable basis for denying or delaying Plaintiff's required benefits. As a result of Defendant’s breach of these legal duties, Plaintiff suffered legal damages. 40. Defendant also acted in an unconscionable, intentional and/or knowing manner, as that term is legally defined. Breach of Contract 41. Defendant insured the Plaintiff's home when the Policy was purchased and therefore has a contractual obligation to pay Plaintiff replacement value for the storm damage that is made the basis of this suit pursuant to the Policy. Despite multiple requests, cooperation of the Plaintiff and demand, Defendant has deliberately and intentionally failed to comply with the contract between the parties and is therefore liable for breach of contract. Violation of the Texas Deceptive Trade Practices Act §17.50 Relief for Consume 42. Section 17.50(a)(4) specifically provides that a violation of the Texas Insurance Code is also a violation of the Texas Deceptive Trade Practices Act (DTPA). Also, $17.43 Texas Deceptive Trade Practices Act provides that the remedies provided are cumulative of any other remedies. 43. Defendant’s conduct constitutes multiple violations of the Texas Deceptive Trade Practices Act (“DTPA”) Tex. Bus. & COM. CODE 17.41-63 44. Plaintiff has met all conditions precedent to bring this cause of action against Defendant. Specifically, Defendant’s violations of DTPA include, without limitation: a By its acts, omissions and failures, violations of sections 17.46 (2).(5),(7),(9),(12),(20), and (24) of the DTPA, including, unreasonable delays in the investigation, adjustment and resolution of the Claim, failure to give Plaintiff the benefit of the doubt and failure to pay for the proper repair of the Property when the liability has become reasonably clear giving Plaintiff a right to recover under Section 17.46(b)(2). Defendant represented to Plaintiff that the Policy, adjusting agent and Policy services, had characteristics or benefits they did not possess, which gives Plaintiff a right to recover under Section 17.46(b)(5) of the DTPA. c Defendant also represented to Plaintiff that the Policy and adjusting services were of a particular standard, quality or grade, when they were not, in violation of section 17.46(b)(7) of the DTPA. Defendant advertised their policy and services with the intent to sell them, not as advertised, in violation of section 17.46(b)(9) of the DTPA. e Defendant breached the express warranty that the damages caused by a storm, like the one that occurred, would be covered under the Policy, entitling Plaintiff to recover under sections 17.46(b)(12) and (20) and 17.50(a)(2) of the DTPA. f. Defendant acted unconscionably by taking advantage of Plaintiff's lack of knowledge, ability and experience to a grossly unfair degree, giving Plaintiffa right to relief under 17.50(a0(3) of the DTPA All of the conduct, acts, omissions and failures described herein are unfair practices in the business of insurance and therefore a violation of section 17.50(a)(4) of the DTPA. 45. All of the acts, omission and failures by Defendant are a producing cause of Plaintiff's damages and were committed “knowingly” and “intentionally” as defined by the DTPA. 46. Defendant made each of the acts described above, together, and singularly, and “knowingly,” as defined in the Texas Insurance Code, and cach was a producing cause of Plaintiff's damages described herein. VIL. Damage: 47. Plaintiff respectfully incorporates the factual allegations made in paragraph V and VI into each damage claim asserted herein as if set out word for word therein. 48. The damages caused to the Property have not been properly repaired since the Claim was made, causing further damage to the Property, and undue hardship and burden on Plaintiff. These damages are a direct result of Defendant’s mishandling of the Claims in violation of the laws set forth above. 49. Plaintiff currently estimates the actual damages to the Property covered under the Policy to be around $62,000.00, not including expenses incurred while displaced from the home or any pain, suffering and mental anguish suffered by Plaintiff because of the delay in payment and repair to the Property. 10 50. For Defendant’s non-compliance with the DTPA and Texas Insurance Code, Unfair Settlement Practices provisions, Plaintiff is entitled to actual damages, which includes the loss of the contractual benefits including the benefits that should have been paid pursuant to the Policy, mental anguish, court costs and attorney fees. For Defendant’s knowing conduct in violating these laws, Plaintiff respectfully would request treble damages pursuant to TEX. INS. CODE §541.152 and TEX. BUS & COM. CODE §17.50(b)(1). Sl. Pursuant to TEX. INS. CODE §542.060 and as a result of Defendant’s noncompliance with Texas Insurance Code Prompt Payment of Claims provisions, Plaintiff is entitled to the entire amount of the Claim, eighteen (18) percent interest per annum on the amount of the Claim and reasonable and necessary attorney fees. 52. For Breach of common-law duty of good faith and fair dealing, Plaintiff is entitled to compensatory damages, including all damages from the loss, exemplary damages and damages for emotional distress. This breach was committed intentionally and with conscious indifference to Plaintiff and with “malice,” as defined by Chapter 41 of the Texas Civil Practices and Remedies Code. Therefore, Plaintiff seeks the recovery of exemplary damages, to be determined by the fact finder as sufficient to punish Defendant for the egregious conduct and deter Defendant and others from committing similar acts in the future. 53. As a result of Defendant’s conduct, Plaintiff has been compelled to engage the services of the attorneys subscribed below. Therefore, under Chapter 38 of the Texas Civil Practices and Remedies Code, section 541 and 542 of the Texas Insurance Code and section 17.50 of the DTPA, Plaintiff is entitled to recover a sum for reasonable and necessary attorney fees. i 54, Plaintiff is entitled to recover actual damages and exemplary damages from Defendant, together with prejudgment interest pursuant to Texas Finance Code Ann. § 304.102 and post judgment interest pursuant to Texas Finance Code Ann. § 304.005(a). VI. Jury Demand 55. Plaintiff hereby demands a trial by jury. WHEREFORE, PREMISES CONSIDERED, Plaintiff respectfully requests that the Court enter final judgment in Plaintiff's favor for actual and punitive damages, for court costs, attorney fees, statutory interest, as well as prejudgment and post judgment interest, and court costs as provided by law, and such other and further relief, both at law and in equity, which the Court may deem appropriate under the circumstances. Respectfully submitted, /S/ Kristin Nelson Kristin Nelson KIRK LAW FIRM, PLLC TSBN: 24043760 440 Louisiana Street, Suite 2425 Houston, Texas 77002 Telephone: 713/651-0050 Facsimil 713/651-0051 kkne. Iso rin.conl Service em ervice@kirklawfirm.com ATTORNEY FOR PLAINTIFF p2 Automated Certificate of eService This automated certificate of service was created by the efiling system. The filer served this document via email generated by the efiling system on the date and to the persons listed below. The rules governing certificates of service have not changed. Filers must still provide a certificate of service that complies with all applicable rules. Erin Pierce on behalf of Kristin Nelson Bar No. 24043760 epierce@kirklawfirm.com Envelope ID: 68356544 Status as of 9/19/2022 2:05 PM CST Case Contacts Name BarNumber Email TimestampSubmitted Status Erin Pierce epierce@kirklawfirm.com 9/16/2022 5:12:11 PM SENT Kristin KNelson knelson@kirklawfirm.com 9/16/2022 5:12:11 PM SENT Kirk Law Firm eservice@kirklawfirm.com 9/16/2022 5:12:11 PM SENT Automated Certificate of eService This automated certificate of service was created by the efiling system. The filer served this document via email generated by the efiling system on the date and to the persons listed below. The rules governing certificates of service have not changed. Filers must still provide a certificate of service that complies with all applicable rules. Envelope ID: 70214500 Status as of 11/16/2022 8:47 AM CST Case Contacts Name BarNumber | Email TimestampSubmitted | Status Kristin KNelson knelson@kirklawfirm.com | 11/16/2022:8:47:05 AM | SENT — Case 4:22-cv-04448 Document 1-2 Filed on 12/21/22 in TXSD Page 16 of 45 XM ‘SERVICE FEE NOT COLLECTED peuiveren: ( /1G 2Z BY DISTRICT CLERK THE STATE OF TEXAS By: ee CE CITATION TO: STATE FARM LLOYDS, INC, BY SERVING IT'S REGISTERED AGENT CORPORATION SERVICE COMPANY D/B/A CSC-LAWYERS INCORPORATING SERVICE COMPANY 211 E 7TH STREET SUITE 620 AUSTIN TX 78701 NOTICE: You have been sued. You may employ an attorney. If you or your attorney do not file a written answer with the clerk who issued this citation by 10:00 a.m. on Monday next following the expiration of twenty days after you were served this citation and PLAINTIFF'S ORIGINAL PETITION filed on September 16, 2022, a default judgment may be taken against you. In addition to filing a written answer with the clerk, you may be required to make initial disclosures to the other parties of this suit. These disclosures generally must be made no later than 30 days after you file your answer with the clerk. Find out more at TexasLawHelp.org. The case is presently pending before the 400TH JUDICIAL DISTRICT COURT of Fort Bend County sitting in Richmond, Texas. It bears cause number 22-DCV-297251 and is styled: NICHOLE HERTEL VS. STATE FARM LLOYDS, INC. The name and address of the attorney for PLAINTIFF(S) is: KRISTIN NELSON KIRK LAW FIRM PLLC 440 LOUISIANA STREET SUITE 2425 HOUSTON TX 77002 713-651-0050 The nature of the demands of said PLAINTIFF(S) is shown by a true and correct copy of the PLAINTIFF'S ORIGINAL PETITION accompanying this citation and made a part hereof. If this Citation is not served, it shall be returned unserved. Issued under my hand and seal of said Court, at Richmond, Texas, on this the 16th day of November, 2022. BEVERLEY MCGREW WALKER, DISTRICT CLERK FORT BEND COUNTY, TEXAS Physical Address: 1422 Eugene Heimann Circle, Room 31004 a Faye Richmond, Texas 77469 Mailing Address: nest Ss 301 Jackson Street, Room 101 ae 2 , Richmond, € ‘469 bon Bi <= U “Depui ty, jerk RAZA YASEEN Telep| (281) 341-4562 wt a Ferree geo ee ' erres ulta/22 “tapas a &-9) AM SERVICE Ma Ma Ma m@g We We We Wr AOS VID HOL m@g AK VIA, HOL m@g 12/21/22, 1:49 PM Summary Filing Jurisdiction: Fort Bend County - 400th Judicial District Court Case Category: Civil - Contract Case Type: Other Contract Payment Account: File and Serve Texas Monthly Billing Attorney: James Tatem Case Number: 22-DCV-297251 Hearing Date is not available in this jurisdiction Client Matter ID:110936 Date Filed: 12/19/2022 11:46:18 AM Defendant or eee State Farm By Serving It's Registered Agent Corporation Service Company, rt! Pea TEU v Respondent Lloyds, Inc. dibla CSC-Lawyers Incorporating Service Company 211 E. 7th Street, Suite 620, Austin, Texas, 78701 Plaintiff or Pe Nichole Hert Kristin Nel titioner el son Soe Answ er/Res bela Fy bert ya PTT FI tty Eons Accepted ponse 12/19/202 File & (Lead HERTELAn Does not c HERTEL An Docu ontain sen $0.00 2 03:40:56 Serve ment) swer SFL. sitive data swer SFL PM Note t ° Cler k: (Lead Accepted Docu Jury Fee Does not c 12/19/202 File & ment) HERTEL Ju (1° $10. ontain sen HERTEL Ju $10.0 2 03:40:56 Serve Note t ry Demand 00) sitive data ry Demand 0 PM ° Cler k: Responsible for Filing Fees: State Farm Lloyds, Inc. Send Accepted Notifications To: eoYes James Alexander Tatem jtatem@germer.com Sent Unopened Yes Kristin Nelson knelson@kirklawfirm.com Sent Unopened about:blank 1/2 Summary Filing a 12/21/22, 1:49 PM Yes Erin Pierce epierce@kirklawfirm.com Sent Unopened Yes Kirk Law Firm eservice@kirklawfirm.com Sent Unopened Yes Breanna Poole bpoole@germer.com Sent Unopened Yes Sarah Avila savila@germer.com Sent Unopened Yes Christine Hernandez chernandez@germer.com Sent Unopened Yes Cynthia Wallace cwallace@germer.com Sent Unopened Yes Dale "Rett" Holidy holidyefile@germer.com Sent Unopened Ce Mer- EL Total Redaction Fees($) $0.00 Total Mail Service Fees($) $0.00 Total Provider Tax Fees($) $0.00 Total Provider Service Fees($) $2.24 Total Court Service Fees($) $0.00 Total Service Tax Fees($) $0.00 Total Filing & Service Fees($) $0.00 Total Court Filing Fees($) $ 10.00 Total Court Party Fees($) $0.00 Total Court Case Fees($) $0.00 Convenience Fee($) $1.00 Total Fees($) $13.24 about:blank 212 WH AH VIDA, HOL m@g AK VIA, HOL m@g 12/21/22, 1:49 PM Summary Filing Jurisdiction: Fort Bend County - 400th Judicial District Court Case Category: Civil - Contract Case Type: Other Contract Payment Account: File and Serve Texas Monthly Billing Attorney: James Tatem Case Number: 22-DCV-297251 Hearing Date is not available in this jurisdiction Client Matter ID:110936 Date Filed: 12/19/2022 11:46:18 AM Defendant or eee State Farm By Serving It's Registered Agent Corporation Service Company, rt! Pea TEU v Respondent Lloyds, Inc. dibla CSC-Lawyers Incorporating Service Company 211 E. 7th Street, Suite 620, Austin, Texas, 78701 Plaintiff or Pe Nichole Hert Kristin Nel titioner el son Soe Answ er/Res bela Fy bert ya PTT FI tty Eons Accepted ponse 12/19/202 File & (Lead HERTELAn Does not c HERTEL An Docu ontain sen $0.00 2 03:40:56 Serve ment) swer SFL. sitive data swer SFL PM Note t ° Cler k: (Lead Accepted Docu Jury Fee Does not c 12/19/202 File & ment) HERTEL Ju (1° $10. ontain sen HERTEL Ju $10.0 2 03:40:56 Serve Note t ry Demand 00) sitive data ry Demand 0 PM ° Cler k: Responsible for Filing Fees: State Farm Lloyds, Inc. Send Accepted Notifications To: eoYes James Alexander Tatem jtatem@germer.com Sent Unopened Yes Kristin Nelson knelson@kirklawfirm.com Sent Unopened about:blank 1/2 Summary Filing a 12/21/22, 1:49 PM Yes Erin Pierce epierce@kirklawfirm.com S