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FILED: WESTCHESTER COUNTY CLERK 10/01/2018 05:13 PM INDEX NO. 60767/2018
NYSCEF DOC. NO. 204 RECEIVED NYSCEF: 10/01/2018
EXHIBIT 31A
FILED: WESTCHESTER COUNTY CLERK 10/01/2018 05:13 PM INDEX NO. 60767/2018
NYSCEF DOC. NO. 204 RECEIVED NYSCEF: 10/01/2018
164 DOS 92
STATE OF NEW YORK
DEPARTMENT OF STATE
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In the Matter of the Complaint of
DEPARTMENT OF STATE
DIVISION OF LICENSING SERVICES,
Complainant, DECISION
-against-
JEFFREY G. CHRISTIANA,
MANOR HOMES BLAKE REALTY, INC.,
Respondents.
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Pursuant to the designation duly made by the Hon. Gail S. Shaffer,
Secretary of State, the above noted matter came on for hearing before
the undersigned, Roger Schneier, on October 20, 1992 at the office of
the Department of State located at 162 Washington Avenue, Albany, New
York 12231.
The respondents, of 1222 Troy Schenectady Road, Schenectady, New
York 12309, were represented by John K. Sharkey, Esq., Higgins,
Roberts, Beyerl & Coan, PC, 502 State Street, Schenectady, New York
12305-2492.
The complainants were represented by A. Marc Pellegrino, Esq.
COMPLAINT
The complaint in the matter, as amended, alleges that the
respondents operated a program under which their real estate brokerage
clients were asked to enter into agreements to pay, upon the sale of
their houses, $250.00 in addition to an agreed upon commission, which
money was to serve as an incentive to salespersons to provide preferen-
tial treatment to participating clients; that the fee did not bear any
relevance to services rendered by the respondents; and that the program
has been discontinued but the respondents continue to retain monies
collected and not yet disbursed.
FINDINGS OF FACT
1) Notices of hearing together with a copy of the complaint were
served on the respondents by certified mail received by them on
December 20, 1991, and by order dated August 5, 1992 the complaint was
amended (Comp. Ex. 1).
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2) Jeffrey G. Christiana is duly licensed as a real estate broker
representing Prudential Manor Homes Blake Realty Inc.; Blake Realty
Inc.; Manor Homes Blake Realty Inc.; and Prudential Blake Group Blake
Realty Inc., all with main offices located at 1492 Central Avenue,
Albany, New York 12205, but operating out of corporate headquarters
located at 1222 Troy-Schenectady Road, Schenectady, New York 12309.
3) In August, 1990, after consulting with Mr. Sharkey and
receiving his go ahead, the respondents instituted a sales promotion
known as the "Gold Rush Program" (the program). The purpose of the
program, which was copied from and or similar to programs instituted by
other brokers in New York and other states, was to stimulate business
in the depressed real estate market by increasing promotional activity
with regards to participating properties.
Under the program, persons who entered into agency agreements with
the respondents for the sale of their homes were asked to enter into
supplementary agreements under which they would pay to the respondents,
upon the closing of the sales of their houses, $250.00 in addition to
the agreed upon commission. The fact that the houses were participat-
ing in the program would be noted on the for sale signs posted at the
houses and on the listings of property both maintained in the respon-
dents' offices and distributed to cooperating members of the multiple
listing service. After forty nine participating homes had been sold
the respondents would hold a cocktail party at which there would be a
drawing from the names of all of the salespersons and brokers who had
brokered the sale of those homes (with one entry for each home sold),
and the person whose name was picked would receive $10,0000.00, either
entirely for his/herself or to be shared with the broker with whom that
salesperson or selling broker was associated, according to their
arrangement (the balance of the money collected, $2,250.00, was used to
pay for the party) (Comp. Ex. 3).
The respondents discontinued the program on July 17, 1991 after
receiving a copy of a declaratory ruling which discussed the proposal
of another broker to institute the same type of program and ruled that
it would be unlawful (see infra) (Resp. Ex. A-D). By that time the
respondents had in their possession either $5,500.00 or $5,750.00 for
properties in the program on which there had been closings, and had
conducted two drawings, at each of which they distributed $10,000.00.
In settlement discussions with the complainant they have expressed a
willingness to return to their former clients the money which they
still hold.
OPINION
I- As noted in the findings of fact, the issue of the type of
program involved in this matter was previously addressed in Declaratory
Ruling 91-2, Matter of Dentino, Cammarata & Byrnes, in which it was
stated:
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"When a real estate broker agrees to assist a
homeowner in the sale of a house, the broker
becomes the agent of the homeowner, Restatement
(Second) of Agency, section 1, and the salesper-
sons associated with that broker who assist the
broker in achieving the purpose of the agency
become the sub-agents of the homeowner. Re-
statement (Second of Agency, sections 79(c) and
80(d).
The relationship between an agent or subagent and
a principal is fiduciary. It is a relationship
"...founded on trust or confidence reposed by one
person in the integrity and fidelity of another."
Mobil Oil Corp. v Rubenfeld, 72 Misc.2d 392, 339
N.Y.S.2d 623, 632 (Civil Ct., Queens County
1972), aff'd. 77 Misc.2d 962, 357 N.Y.S.2d 589
(App. Term 1974). The fundamental duties of a
fiduciary are imposed upon real estate licensees.
L.A. Grant Realty, Inc. v Cuomo, 58 A.D.2d 251,
396 N.Y.S.2d 524 (4th Dept. 1977). The object of
this is to secure the fidelity of the agent to
the principal, and to insure the transaction of
the business of the agency to the best advantage
of the principal. Department of St a t e v
Goldstein, 7 DOS 87, conf'd. sub nom Goldstein v
Department of State, 144 A.D.2d 463, 533 N.Y.S.2d
1002 (Dept. 1988); Department of State v Donati,
17 DOS 90; Department of State v Granick, 49 DOS
89.
As a fiduciary, a real estate broker is required
to act solely for the benefit of the principal in
all matters connected with the agency. Restate-
ment (Second) of Agency, section 387; Matter of
First Security Financial Services, Inc., DOS
Declaratory Ruling 90-22; Matter of Kane,
Kessler, Proujansky, Tullman, Preiss & Nurnberg,
P.C., DOS Declaratory Ruling 90-16.
"Agents are bound at all times to exercise the
utmost good faith toward their principals. They
must act in accordance with the highest and
truest principles of morality." Elco Shoe Manu-
facturers v Sisk, 260 N.Y. 100, 103 (1932). An
agent owes "single-eyed service to his principal,
(and) must serve him with the utmost good faith
and loyalty...." Polley v Daniels, 238 A.D. 181,
264 N.Y.S. 194, 197 (3rd Dept. 1933). "The
object of the rule is to secure fidelity from the
agent to the principal and to insure the transac-
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tion of the business to the best advantage of the
principal." Department of State v Goldstein,
supra, at p. 5.
In light of the foregoing, it is evident that a
real estate broker or salesperson has an obliga-
tion to devote his or her undiluted efforts
towards the purpose of accomplishing the sale of
his or her principal's property, and cannot
devote a higher degree of effort towards the sale
of one principal's property than to that of
another principal's, particularly when the in-
creased effort results from the prospect of
higher compensation being received by the agent.
A real estate broker or salesperson "owes undi-
vided loyalty to his client, unhampered by obli-
gations to any other employer" People v People's
Trust Co., 180 A.D. 494, 167 N.Y.S. 767, 768 (2nd
Dept. 1917), and a real estate broker or sales-
person may not place his or her interests before
those of his or her principal. Al-Co Properties
v Department of State, 88 A.D.2d 88, 452 N.Y.S.2d
947 (4th Dept. 1982); Brabazon v Cuomo, 49 A.D.2d
430, 375 N.Y.S.2d 435 (3rd Dept. 1975); Edelstein
v Department of State, 16 A.D.2d 764, 227
N.Y.S.2d 987 (1st Dept. 1962); 1962); Department
of State v J. Vitale Real Estate,Inc., 106 DOS
82, conf'd. sub nom Otto J. Vitale Real Estate
Inc. v. Department of State, 102 A.D.2d 892, 477
N.Y.S.2d 64 (2nd Dept. 1984); Department of State
v Donati, supra; Department of State v Tony
Phillips, 54 DOS 89.
This Department has previously held, in Matter of
First Security Financial Services, Inc., supra,
and Matter of Kane, Kessler, Proujansky, Tullman,
Preiss & Nurnberg, P.C., supra, that business
arrangements which can be expected to result in
an agent placing his or her interest in a com-
mission ahead of the interest of his or her
principal are not to be tolerated. I see no
reason to deviate from that holding in this
matter.
In Gold v Lomenzo, 29 N.Y.2d 468, 329 N.Y.S.2d
805 (1972), the Court of Appeals said that
"(b)rokers' fees must represent charges for
actual services...." 329 N.Y.S.2d at 813. In
accordance with that, it has been held that the
fees charged by real estate brokers and their
relevance to actual services performed by them
are proper issues for consideration by the De-
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partment of State in disciplinary proceedings.
Nevada Realty Corp. v Paterson, 90 A.D.2D 485,
454 N.Y.S.2d 547 (2nd Dept. 1982); Gudinsky v
Cuomo, 64 A.D.2d 899, 407 N.Y.S.2d 887 (2nd Dept.
1978); Department of State v Deitsch, 86 DOS 86.
Since a broker or salesperson may not give spe-
cial attention to the sale of a property for
which the licensee will receive an enhanced
commission, the proposed $250.00 fee would be
paid by the principal in return for a service to
which that principal is otherwise entitled and
for which the principal has already paid, and,
therefore that fee would have no relevance to
actual services performed by the broker or sales-
person."
The only difference between the program discussed in the ruling
and that of the respondents is that the respondents used some of the
fees paid by their clients for a party for the eligible salespersons
and brokers, while the program discussed in the ruling had no such
provision. Other than that insignificant difference the programs
appear to be identical.
II- The respondents assert that they are shielded from any
liability for their conduct because before instituting the "Gold Rush"
program they consulted with their attorney, Mr. Sharkey, who advised
them that it was lawful.
In Flushing Kent Realty Corp. v Cuomo, 55 AD2d 646, 390 NYS2d 146
(1976), it was held that a respondent could not be held to have acted
improperly where it undertook certain action (the commencement of a law
suit) on the advice of its attorney, and where there was a reasonable
basis for that attorney's advice. However, action which is clearly in
violation of law is not excused by reliance on the advice of legal
counsel, since it is the public policy of the State of New York "that
each individual, by himself, shoulders the responsibility for obeying
the law...." Butterly & Green Inc. v Lomenzo, 36 NY2d 250, 367 NYS2d
230, 235 (1975). That holding is particularly apt with regards to a
violation of the Law of Agency, of which a real estate broker is
required to have "a general and fair understanding." Real Property Law
(RPL) §441(1)(d). Nevertheless, reliance upon the advice of legal
counsel can negate proof of intent, Division of Licensing Services v
Guisto, 34 DOS 92; Department of State v Mole, 40 DOS 86, and may be
considered in mitigation of the seriousness of a violation, as may a
licensee's discontinuation of his conduct immediately upon being
advised that it is or might be unlawful.
III- It cannot be said that the principal involved in this matter
should immediately be evident to any real estate broker who considers
the question. Commission rates between real estate brokers and their
principals are fully negotiable, and are not fixed by law. Gold v
Lomenzo, supra. A real estate broker could, albeit incorrectly,
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consider the solicitation of the $250.00 additional payment to be
merely a negotiation or re-negotiation of a commission, and might not
be aware of the full implications of the procedure. Therefore, while
the institution of such a program would constitute incompetency, the
seriousness of that incompetency is lessened by the degree of sophisti-
cation in the reasoning behind the holding in the declaratory ruling.
Also mitigating is the fact that the respondents discontinued the
program as soon as they learned of the declaratory ruling and that they
have expressed a willingness to refund the money which they still hold.
IV- Where a broker or salesperson has received money to which he
is not entitled, he may be required to return it, together with
interest, as a condition of retention of his license. Kostika v Cuomo,
41 N.Y.2d 673, 394 N.Y.S.2d 862 (1977); Zelik v Secretary of State, 168
AD2d 215, 562 NYS2d 101 (1990); Edelstein v Department of State, 16
A.D.2d 764, 227 N.Y.S.2d 987 (1962). Such a condition may be imposed
even when that money has already been paid by the licensee to another
person. Mittleberg v Shaffer, 141 AD2d 643, 529 NYS2d 545 (1988).
CONCLUSIONS OF LAW
By soliciting and accepting additional payments from their clients
with the implication that as a result of such payments those clients
would receive better service than the clients who decline to make such
payments, thereby seeking special payments for services to which the
clients were otherwise entitled and which were, therefore, without
relevance to actual services performed, the respondents demonstrated
incompetency as real estate brokers.
DETERMINATION
WHEREFORE, IT IS HEREBY DETERMINED THAT Jeffrey G. Christiana and
Manor Homes Blake Realty, Inc. have demonstrated incompetency as real
estate brokers, and accordingly, pursuant to Real Property Law §441-c,
they are reprimanded therefore, and
IT IS FURTHER DETERMINED THAT all real estate broker licenses
issued to the respondents shall be suspended effective February 1, 1993
unless and until they shall have presented proof satisfactory to the
Department of State that they have refunded to the payors the
$25,500.00 or $25,750.00 received by the respondents as part of the
"Gold Rush" program, without regard to whether those payments have been
previously expended in the operation of the "Gold Rush" program or
otherwise, together with interest at the legal rate for judgements from
February 1, 1993.
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These are my findings of fact together with my opinion and
conclusions of law. I recommend the approval of this determination.
Roger Schneier
Administrative Law Judge
Concur and So Ordered on: GAIL S. SHAFFER
Secretary of State
By:
James A. Coon
Deputy Secretary of State