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  • Crown Asset Management Llc v. Hope KingOther Matters - Consumer Credit (Card) Debt Buyer Plaintiff document preview
  • Crown Asset Management Llc v. Hope KingOther Matters - Consumer Credit (Card) Debt Buyer Plaintiff document preview
  • Crown Asset Management Llc v. Hope KingOther Matters - Consumer Credit (Card) Debt Buyer Plaintiff document preview
  • Crown Asset Management Llc v. Hope KingOther Matters - Consumer Credit (Card) Debt Buyer Plaintiff document preview
  • Crown Asset Management Llc v. Hope KingOther Matters - Consumer Credit (Card) Debt Buyer Plaintiff document preview
  • Crown Asset Management Llc v. Hope KingOther Matters - Consumer Credit (Card) Debt Buyer Plaintiff document preview
  • Crown Asset Management Llc v. Hope KingOther Matters - Consumer Credit (Card) Debt Buyer Plaintiff document preview
  • Crown Asset Management Llc v. Hope KingOther Matters - Consumer Credit (Card) Debt Buyer Plaintiff document preview
						
                                

Preview

FILED: COLUMBIA COUNTY CLERK 11/15/2022 07:21 PM INDEX NO. E012022019224 NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 11/15/2022 CONSUMER CREDIT TRANSACTION Date Purchased: SUPREME COURT OF THE STATE OF NEW YORK Index № COUNTY OF COLUMBIA X Crown Asset Management, LLC SUMMONS Plaintiff, Plaintiff's Address: -against- 3100 Breckenridge Blvd. Suite 725 Duluth GA 30096 Hope King Defendant(s). The Basis of Venue is: CPLR SEC. 503(f). Defendants residence is in the County of COLUMBIA. X Defendant(s) Address: DEF1- 196 BERKSHIRE RD, HILLSDALE NY 12529 TO THE ABOVE NAMED DEFENDANT(S): YOU ARE HEREBY SUMMONED to answer the complaint in this action and to serve a copy of your answer on the Plaintiff's Attorney(s) within 20 days after the service of this summons, exclusive of the day of service, or within 30 days after service is complete if this summons is not personally delivered to you within the State of New York; and in the case of your failure to appear or answer, judgment will be taken against you by default for the relief demanded in the complaint. We are attorneys attempting to collect a debt. Any information obtained will be used for that purpose. Dated: October 27, 2022 Matter # 476639 ____________________________ Stephen Einstein Christina Yellamaty Anthony S. Poulin Joseph J. Cassotta Scott Morris Joseph G. Devine Tromberg, Morris & Poulin, PLLC Attorneys for the Plaintiff 39 Broadway, Suite 1250 New York, N.Y. 10006 (212) 267-3550 *SM0000476639* S_S_SUP-SUM 1 of 13 FILED: COLUMBIA COUNTY CLERK 11/15/2022 07:21 PM INDEX NO. E012022019224 NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 11/15/2022 SUPREME COURT OF THE STATE OF NEW YORK INDEX №: COUNTY OF COLUMBIA Crown Asset Management, LLC Plaintiff, -against- COMPLAINT Hope King Defendant(s). Plaintiff, by its undersigned attorneys, complaining of the Defendant(s), respectfully alleges that: 1. Plaintiff is an active foreign entity conducting business in New York. 2. Upon information and belief, the Defendant(s) resides or has an office in the venue in which this action is brought, or the Defendant(s) transacted business within the venue in which this action is brought, either in person or through an agent, and the instant cause of action arose out of said transaction. 3. Based upon a reasonable inquiry, the Statute of Limitations for the cause of action asserted herein has not expired. AS AND FOR A FIRST CAUSE OF ACTION 4. Upon information and belief the Defendant(s) hereto entered into a Revolving Credit Account Agreement (hereinafter "Account") with Celtic Bank (hereinafter "Original Creditor"), the Original Creditor as defined by CPLR §105(g-1), bearing an account number on the most recent statement ending in #XXXXXXXXXXXX4088, as so evidenced in the statement attached hereto, wherein Defendant(s) agreed to pay Original Creditor all amounts charged to said Account. 5. Upon information and belief, Defendant(s) incurred charges by use of the said Account and defaulted. As a result of the Defendant’s default the Original Creditor closed the Account and subsequently charged it off on 02/09/2021 in the amount of $1,416.28. Pursuant to CPLR §3016(j) a copy of the Charge-Off Statement is attached hereto as Exhibit A. 6. Susequently, the Original Creditor sold/ assigned the Account, including all rights, title and interest in and to the outstanding balance owed by Defendant(s). Plaintiff, purchased and/or took by assignment the account herein on or about 04/02/2021. The complete chain of sale and assignment and dates sold and/or assigned are as follows: Assignor Date of Transfer Amt. at Time of Transfer Transfer 1: Celtic Bank 02/09/2021 $1,416.28 Transfer 2: Genesis FS Card Services, Inc. 04/02/2021 $1,416.28 7. Upon information and belief the date of last payment on this account was 07/08/2020 in the amount of $86.00. S_S_COM-RTL 2 of 13 FILED: COLUMBIA COUNTY CLERK 11/15/2022 07:21 PM INDEX NO. E012022019224 NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 11/15/2022 8. The account balance printed on the most recent monthly statement recording a purchase transaction, last payment or balance transfer is attached hereto as Exhibit B. 9. At this time, Defendant(s) owes $1,416.28 on the Account. This amount includes a charge-off balance of $1,416.28, post-charge-off interest of $0.00, post-charge-off fees and charges of $0.00, less any post-charge-off credits or payments made by or on behalf of the Defendant of $0.00; and that amount has not been paid despite due demand. WHEREFORE, Plaintiff demands judgment against Defendant(s) in the amount of $1,416.28, plus costs and disbursements. CERTIFICATION: Deponent is an attorney associated with Tromberg, Morris & Poulin, PLLC Deponent certifies that, to the best of their knowledge, information and belief, formed after an inquiry reasonable under the circumstances, the presentation of the paper or the contentions therein are not frivolous as defined in section 130-1.1(c) of the Chief Administrative Judge, and as an initiating pleading, the matter was not obtained through illegal conduct, and the matter was not obtained in violation of Part 1200. Rule 4.5 of this Title. Affirmed this 27th day of October, 2022. ____________________________ Matter # 476639 Stephen Einstein Christina Yellamaty Anthony S. Poulin Joseph J. Cassotta Scott Morris Joseph G. Devine S_S_COM-RTL 3 of 13 FILED: COLUMBIA COUNTY CLERK 11/15/2022 07:21 PM INDEX NO. E012022019224 NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 11/15/2022 EXHIBIT “A” (CHARGE-OFF/ LAST STATEMENT) Matter #: 476639 S_EXH-COSM 4 of 13 FILED: COLUMBIA COUNTY CLERK 11/15/2022 07:21 PM INDEX NO. E012022019224 NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 11/15/2022 GENESIS FS CARD SERVICES Account Number ! 088 AVER ON OR 97076-4477 New Balance $1,416.28 I I rurlhIrnbr"n inlrull"n I I mhIn Minimum Payment Due $1,212.28 GE N E S I S FS CA RD S E RV ICE S Makecheck/money Payment Due Date 03/07/21 PO BOX 23039 orderpayableto CO L U MB U S GA 31902-3039 AMOUNT ENCLOSED $ Pleasewriteyouraccountnumberonyourcheck/money order anddond sendcash. "hhhn"hnbi-IrrblunipuynilbIIIIIhbini-|p|1 HO P E M K I NG **0000000 4424 R0 S ED A L EDR Address/Phone Number Change G R A ND P RA I R I ETX 75052-3364 ¡ Please check here and complete Address/Phone Number Change Form on reverse side. Makeyourpaymentonlineatwww.myindigocard.com ________________________________________________________________________________ G Please detach this portion and retum with your payment to ensure proper credit. Retain lower portion for your records. MASTERCARD ACCOUNT STATEMENT indigor -088 January 09, 2021 - February 08, 2021 mastercard Account Summary Payment Information CreditLine $300.00 Total New Balance $1,416.28 Available Credit $0.00 Minimum Payment Due $1,212.28 Past Due Amount $548.00 Payment Due Date March 07, 2021 Overlimit Amount $1,116.28 StatementClosingDate February08, 2021 # of Days in Billing Cycle 31 Late Payment Warning: If we do not receive your minimum payment by the paymentdue date listed above, you may Purchase/Cash Advance Balance have to pay a late fee of up to $39 and your Purchase Summary APR up to the Penalty APR may be increased of 29.90%. PreviousBalance $1,343.81 Payments $0.00 Minimum Payment Warning: If you make only the Other Credits $0.00 minimum payment each period, you will pay more in Purchases $0.00 and it will take you longer to pay off your Interest Cash Advances $0.00 balance.For example: Adjustments $0.00 Fees Charged $39.00 If you make no You will pay off InterestCharged $33.47 New Purchase/Cash additional charges the balance shown And you will end Advance Balance $1,416.28 using this card andon this statement up paying an each month you in about... estimated total of... pay... Only the minimum payment 2 years $1,723 If you would like information about credit counseling services, call 1-866-946-9545 . Mail payment to: Please mail billing inquiries to: Q UESTIONS? Genesis FS Card Services Genesis FS Card Services Call 1-866-946-9545 PO BOX 23039 P.O. Box 4499 www.myindigocard.com COLUMBUS GA 31902-3039 Beaverton, OR 97076-4499 YOUR MINIMUM PAYMENT INCLUDES ANY OVERLIMIT AND PAST DUE AMOUNTS. PLEASE REMIT IMMEDIATELY. Fees Tran Post Reference Number Date. Date. Description of Transaction or Credit Amount 02/08 02/08 LATE PAYMENT CHARGE $39.00 TOTAL FEES FOR THIS PERIOD $39.00 InterestCharged Tran Post Reference Number Date. Date. Description of Transaction or Credit Amount 02/08 02/08 INTEREST CHARGE PURCHASE $33.47 TOTAL INTEREST FOR THIS PERIOD $33.47 2021 Totals Year-to-Date Total fees charged in 2021 $78.00 Total interest charged in 2021 $65.18 InterestCharge Calculation Your Annual Percentage Rate (APR) is the annual rate on your account. interest Annual Percentaqe Rate Balance Subject to Type of Balance (APR) Interest Rate Interest Charge Purchases 29.90% $1,343.81 $33.47 Cash Advances 29.90% $0.00 $0.00 = Variable Rate (v) PLEASE SEE REVERSE SIDE FOR IMPORTANT INFORMATION Page 1 of 2 5 of 13 FILED: COLUMBIA COUNTY CLERK 11/15/2022 07:21 PM INDEX NO. E012022019224 NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 11/15/2022 ADDRESS/PHONE NUMBER CHANGE FORM If you provide us with a cellular phone number, you are expressly consenting that (i) we and our agents may contact you at that number and (ii) we may use automated telephone dialing systems to initiate such contacts and/or leave recorded messages. ADDRESS CITY STATE ZIP CODE HOME PHONE BUSINESS PHONE EMAIL ADDRESS Detach here Y and return above portion with your remittance. After detaching, retain lower portion for your future reference. ThisAccountis issuedby CelticBankandservicedby GenesisFSCardServices,Inc· calculationofyourAverageDailyBalanceof CashAdvances. Wewill notcharge WhatToDoIf YouThinkYouFindA MistakeOnYourStatement any CashAdvanceTransactionFees,however,during the one-yearperiod 2. Pe odic interest harge compute by ppÈing the applicableMonthly P x 49 e rtoOregon970 PenodicRateor Rates,determinedas providedbelowunderComputingthe Inyourletter,giveusthe followinginformation: Purchase andCash Advance Balance Monthly Periodic Rates and " Accountinformadon: YournameandAccountnumber. AnnualPercentage Corresponding Rates(APR)to: " DollarAmount:The dollaramountofthesuspected error. a. your AverageDaily Balanceof CashAdvances(includingnew Cash " DescripHon of Problem:Ifyouthinkthereis anerroronyourbill,describe and Advances); whatyoubelieveis wrongandwhyyoubelieveit isa mistake. b. yourAverageDailyBalanceof Purchases (includingnewPurchases). Youmustcontactuswithin60daysaftertheerrorappeared onyourstatement. However,if the total of the amountsso computedis an amountless than $.50, then a minimuminterestchargeof $.50 will be imposedinsteadof suchsmalleramountsandwill betreatedasaninterestchargeonPurchases. Youmustnotifyusof any potentialerrorsin writing.Youmaycall us,butif youdowe arenotrequiredto investigate 3. A ForeignCurrencyConversionFeeinterestchargein an amountequalto anypotentialerrorsandyoumayhaveto paytheamount inquestion. 1% of the convertedU.S.dollaramountof eachtransaction,includingCash Advancesand Purchases, that is effectedin any currencyotherthan U.S. Whilewe investigate whetheror nottherehasbeenanerror,the followingaretrue: dollars. " We cannottry to collectthe amountin question,or reportyou as delinquent WhenInterestChargesBegintoAccrue.InterestchargesonPurchases will beimposed " at theapplicableMonthlyPeriodicRatefromthedateeachPurchaseis made,andwill Thechargein questionmay remainon your statement,and we may continue continueto accrueonunpaidbalancesas longasthey remainunpaid.However, wedo to chargeyou intereston that amount.But, if we determinethat we madea notassessinterestchargesinthe followingcircumstances: mistake,you will not haveto pay the amountin questionor any interestor otherfeesrelatedtothatamount. 1. If you paidthe New Balanceat the beginningof your previousBilling Cycle " by the PaymentDue Date during the previousBillingCycle,or if that New Whileyou do not haveto pay the amountin question,you are responsible for theremainder ofyourbalance. Balancewas$0ora creditbalance, then: " WecanappÈanyunpaidamountagainstyourcreditlimit. ª· if you pay the New Balanceon your current Statementin full by the PaymentDue Date in your current Billing Cycle, we will not assess YourRightsIf YouAreDissatisfiedWithYourCreditCardPurchases interestchargesonPurchases duringyourcurrentBillingCycle;and b. if you makea paymentthat is lessthanthe NewBalanceby the Payment If youaredissatisfiedwith the goodsor servicesthatyou havepurchased with your DueDatein yourcurrentBillingCycle,we will creditthat paymentas of the creditcard,andyouhavetriedin goodfaithto correctthe problemwiththe merchant, youmayhavetherightnotto paythe remainingamountdueonthepurchase. first dayinyourcurrentBillingCycle. 2. If you hada NewBalanceat the beginningof your previousBillingCycleand Tousethis right,allofthe followingmustbetrue: you did not pay that New Balanceby the PaymentDue Date during that 1. The purchasemusthavebeenmadein your homestateor within 100 miles previousBilling Cycle,then we will not assess interest chargeson any of your current mailingaddress,and the purchaseprice must have been Purchasesduringthe currentBillingCycleif you pay the NewBalanceat the morethan $50. (Note:Neitherof these is necessaryif your purchasewas beginningof your current Billing Cycle by the PaymentDue Date in your basedon an advertisement we mailedto you, or if we ownthe companythat currentBillingCycle. soldyouthegoodsor services.) PeriodicinterestchargesonCashAdvanceswill beimposedatthe applicableMonthly 2. Youmust haveusedyour creditcardfor the purchase.Purchasesmadewith periodicRatefromthe dateeachCashAdvanceis madeandwill continueto accrue cashadvancesfrom an ATMor with a checkthat accessesyour creditcard on unpaidbalancesas longas they remainunpaid.Thereis nograceperiodonCash accountdonotqualify. andthereis noperiodwithinwhichto payto avoidinterestchargesonCash Advances 3. Youmustnotyethavefully paidforthepurchase· Advances. Ifallofthecriteriaabovearemetandyouarestilldissatisfied withthe purchase, contact Calculatingthe PurchaseandCashAdvanceBalanceSubjectto InterestCharges usin writingat:Genesis FSCardServices,P.0.Box4499,Beaverton, 97076. Oregon, AverageDailyBalanceof Purchases(includingnew Purchases): TogettheAverage Whilewe investigate, thesamerulesapplytothedisputedamountasdiscussed above. DailyBalanceof Purchases, wetakethe beginningPurchasebalanceof yourAccount Afterwefinishour investigation, wewill tellyouourdecision.Atthat point,if wethink each day,includingunpaidinterestchargeson Purchasesand ForeignCurrency youoweanamountandyoudonotpay,we mayreportyouasdelinquent. Conversion Feeinterestchargeson Purchases, addanynewPurchases asof thedate andsubtracttheapplicableportionof anypaymentsandcreditsasofthe of transaction, PAYMENTS transactiondate.Onthefirst dayof a BillingCycle,we alsoaddany unpaidfees.This Paymentsshouldbe mailedwith the paymentcouponandin the envelopeprovided givesusthe dailybalancefor Purchases. Thenwe addallthesedailybalancesforthe to the GenesisFSCardServicespaymentaddressindicatedonthe paymentcoupon· BillingCycletogetheranddividethetotalbythenumberofdaysinthe BillingCycle.This Anypaymentreceivedin thatformandatthataddressonor before5:00P.M.Eastern givesustheAverageDailyBalanceof Purchases. Timeona normalbankingdaywill becreditedtoyourAccountthatday.Ifyourpayment AverageDailyBalanceof CashAdvances(includingnewCashAdvances): is receivedin thatformandat that addressafter5:00P.M.EasternTimeona normal Togetthe AverageDailyBalanceofCashAdvances, day,wewill creditit toyourAccountthe next bankingday,or anytimeona nonbanking wetakethe beginningCashAdvancebalance canalsobe madeonlinebyvisitingwww.myindigocard.com. of yourAccounteachday,includingunpaidinterestchargeson CashAdvancesand bankingday.Payments ForeignCurrency youauthorizeuseitherto usethe information Whenyouprovidea checkas payment, Conversion FeeinterestchargesonCashAdvances, addanynewCash Advances addtheCashAdvanceTransaction asofthedateof transaction, fromyourcheckto makea one-timeelectronicfundtransferfromyouraccountor to Feeinterest processthepaymentasachecktransaction. Whenweuseinformation fromyourcheckchargeon any CashAdvancesas of the transactiondateof eachCashAdvance,and subtracttheapplicableportionof any paymentsandcreditsasofthetransactiondate. to makean electronicfundtransfer,fundsmay bewithdrawnfromyouraccountas Thisgivesusthe dailybalanceforCashAdvances. soonasthe sameday we receiveyourpaymentandyouwill not receiveyourcheck Thenweaddallthesedailybalances for the BillingCycletogetheranddividethetotal by the numberof daysin the Billing backfromyourfinancialinstitution.Paymentsreceivedat otherthanthe remittance Cycle.ThisgivesustheAverageDailyBalanceofCashAdvances. addressonthefaceofthisstatementmaybesubjectto a delayin creditingof upto 5 daysafterthedateof receipt· Computingthe Purchaseand CashAdvanceBalanceMonthlyPeriodicRatesand ANNUALFEE(if applicable) AnnualPercentage Corresponding Rates(APR) MonthlyPeriodicRates:TheMonthlyPeriodicRateis calculatedby dividingtheAPR If youwishto terminateyourabilityto useyourCardto obtainfurtherPurchases and inordertoavoidpayingtherenewalAnnualFee,youmustdeliverwritten CashAdvances APRis 24.9%andthestandardMonthlyPeriodicRatefor by 12.ThestandardPurchase Purchases is 2.075%.ThestandardPurchase noticeofterminationto uswithinthirty(30)daysfromthe mailingdateofthestatement APRandMonthlyPeriodicRatewill apply to Purchases unlessthe penaltyAPRand MonthlyPeriodicRateapply,asdescribedin therenewalAnnualFeenotice.Yournoticemustbesentto usatGenesisFS containing thenextparagraph. OR97076.Uponreceipt,we will closeyour CardServices,RO.Box4477,Beaverton, Accountandthe renewalAnnualFeewill notbechargedto yourAccount.Terminating TheAPRand MonthlyPeriodicRatefor Purchases will increaseif we do not receive creditavailabilitywill notcancelyourobligationsto payamountsoutstanding onyour any MonthlyMinimumPaymentwithin 60 daysof the dateandtime due.In such Account,andyou will be requiredto pay your outstandingbalancewith interestin the penaltyAPRandMonthlyPeriodicRatewill applyto yourPurchases, circumstance, accordance Agreement. withthetermsofyourCardholder Theserightsdonotapplyto andexistingPurchase includingnewPurchases balances. ThepenaltyPurchase APRis withtheopeningofyourAccount· anAnnualFeechargedinconnection 29.9%andthe penaltyMonthlyPeriodicRatefor Purchases is 2.4916%.If we receive CREDITBUREAUREPORTING sixconsecutive MonthlyMinimumPayments whendueaftertheincreasetothe penalty Wemayreportinformation APR,then,startingwiththe nextBillingCycle,the penaltyAPRwill nolongerapplyand aboutyourAccounttocreditbureaus.Latepayments, missed thestandardAPRwill applyto all Purchases. the penaltyratemaycontinue Otherwise, or otherdefaultsonyourAccountmaybereflectedinyourcreditreport. payments, to applyto yourAccountindefinitely. HOWINTERESTCHARGESAREDETERMINED TheCashAdvanceAPRis 29.9%andthe MonthlyPeriodicRatefor CashAdvancesis Yourinterestchargefor anyBillingCyclewill includethefollowingcomponents, thetotal2.4916%. yourtotalinterestchargeforthe BillingCycle: ofwhichconstitutes OTHERDISCLOSURES 1. A CashAdvanceTransactionFee interestchargeimposedon each Cash . . ForAR,HI,IA,MEResidents: Advancetransactionpostedduring a BillingCycle,in an amountequalto Thiscommunication is froma debtcollector.Thisis an attemptto collectdebtandanyinformationobtainedwill beusedforthepurpose. the greaterof $5 or 5% of the amountof eachCashAdvance.Any unpaid Cash AdvanceTransactionFee interest chargeswill be added to the 6 of 13 R5975-B597-0219 FILED: COLUMBIA COUNTY CLERK 11/15/2022 07:21 PM INDEX NO. E012022019224 NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 11/15/2022 EXHIBIT “B” (LAST USE OF CARD STATEMENT/ BALANCE) Matter #: 476639 S_EXH-LPAM 7 of 13 FILED: COLUMBIA COUNTY CLERK 11/15/2022 07:21 PM INDEX NO. E012022019224 NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 11/15/2022 GENESIS FS CARD SERVICES Account Number ! 088 AVER ON OR 97076-4477 New Balance $976.24 Minimum Payment Due $744.24 8 GE N E S I S FS CA RD S E RV ICE S Makecheck/money Payment Due Date 08/07/20 PO BOX 23039 orderpayableto CO L U MB U S GA 31902-3039 AMOUNT ENCLOSED $ order Pleasewriteyouraccountnumberonyourcheck/money anddonotsendcash. HO P E M K I NG **0000000 4424 R0 S ED A L EDR Address/Phone Number Change G R A ND P RA I R I ETX 75052-3364 ¡ Please check here and complete Address/Phone Number Change Form on reverse side. Makeyourpaymentonlineatwww.myindigocard.com ________________________________________________________________________________ G Please detach this portion and retum with your payment to ensure proper credit. Retain lower portion for your records. MASTERCARD ACCOUNT STATEMENT indigor -088 June 09, 2020 - July 08, 2020 mastercard Account Summary Payment Information CreditLine $300.00 Total New Balance $976.24 Available Credit $0.00 Minimum Payment Due $744.24 Past Due Amount $0.00 Payment Due Date August 07, 2020 Overlimit Amount $676.24 StatementClosingDate July 08, 2020 # of Days in Billing Cycle 30 Late Payment Warning: If we do not receive your minimum payment by the paymentdue date listed above, you may Purchase/Cash Advance Balance have to pay a late fee of up to $39 and your Purchase Summary APR up to the Penalty APR may be increased of 29.90%. PreviousBalance $345.03 Payments $86.00 Minimum Payment Warning: If you make only the Other Credits $0.00 minimum payment each period, you will pay more in Purchases $657.74 and it will take you longer to pay off your Interest Cash Advances $0.00 balance.For example: Adjustments $0.00 Fees Charged $0.00 If you make no You will pay off InterestCharged $59.47 New Purchase/Cash $976.24 additional charges the balance shown And you will end Advance Balance using this card andon this statement up paying an each month you in about... estimated total of... pay... Only the minimum payment 2 years $1,259 If you would like information about credit counseling services, call 1-866-946-9545 . Mail payment to: Please mail billing inquiries to: Q UESTIONS? Genesis FS Card Services Genesis FS Card Services Call 1-866-946-9545 PO