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(A) The PSAP is required to provide
emergency dispatching either:(1) By establishing an
emergency medical dispatching protocol, that provides pre-arrival instruction,
through a recognized training provider that meets the standards as set forth by
the United States department of transportation, and includes certified
emergency medical dispatchers; or(2) By establishing a
local emergency medical dispatching protocol approved by the local medical
authority, that provides pre-arrival instruction and includes specifically
trained emergency medical dispatchers; or(3) By agreement with a
third party emergency medical dispatch provider that can be conferenced on with
the caller during an emergency.(B) If the PSAP does not provide
emergency medical services dispatching, the PSAP may meet this requirement by
having an agreement in place to transfer the call to a center that provides
emergency medical dispatching in compliance with paragraph (A)(1) or paragraph
(A)(2) of this rule.(C) Any person who answers 9-1-1 requests
for service shall be trained in the agency's emergency medical dispatching
protocol before handling such requests without direct oversight.Last updated August 20, 2021 at 8:53 AM
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