HAYS VS. BEST WESTERN

Case No.: MSC17-01657    

HEARING ON DEMURRER TO COMPLAINT

FILED BY HERITAGE HOTEL GROUP, INC., et al.

* TENTATIVE RULING: *

Defendants Best Western Plus Heritage Inn, Heritage Hotel Group, Inc. and Best Western International, Inc.’s Demurrer to the Complaint is sustained in part and overruled in part. Plaintiffs’ amended complaint shall be filed and served on or before October 16, 2019.

Background

On or about August 30, 2015, Plaintiff Jennifer Hays, her husband, their 7-year-old son, Plaintiff Mark Hays, and their daughter checked into the Best Western hotel located at 4600 Clayton Road in Concord. The next morning, the son Mark had large welts covering his body.

The pediatrician stated the insect bites were probably made by bed bugs. As a result of the bites, Mark continues to suffer both physically and emotionally.

The hotel clerk/manager denied the existence of bed bugs in the hotel room. To the contrary........