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  • HAROLD BROWER VS. UBER TECHNOLOGIES, INC. OTHER NON EXEMPT COMPLAINTS document preview
  • HAROLD BROWER VS. UBER TECHNOLOGIES, INC. OTHER NON EXEMPT COMPLAINTS document preview
  • HAROLD BROWER VS. UBER TECHNOLOGIES, INC. OTHER NON EXEMPT COMPLAINTS document preview
  • HAROLD BROWER VS. UBER TECHNOLOGIES, INC. OTHER NON EXEMPT COMPLAINTS document preview
  • HAROLD BROWER VS. UBER TECHNOLOGIES, INC. OTHER NON EXEMPT COMPLAINTS document preview
  • HAROLD BROWER VS. UBER TECHNOLOGIES, INC. OTHER NON EXEMPT COMPLAINTS document preview
  • HAROLD BROWER VS. UBER TECHNOLOGIES, INC. OTHER NON EXEMPT COMPLAINTS document preview
  • HAROLD BROWER VS. UBER TECHNOLOGIES, INC. OTHER NON EXEMPT COMPLAINTS document preview
						
                                

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"ÿ ÿ'()*+,+-./0ÿ/1ÿ2,+'ÿ,/3(0-4+*ÿ.0ÿ3566/,-ÿ/1ÿ7/-./0ÿ-/ÿ)/76(*ÿ+,2.-,+-./0ÿ ÿ EXHIBIT A Rasier  Software  Sublicense  &  Online  Services  Agreement   The  terms  and  conditions  stated  herein  (“Agreement”)  constitute  a  legal  agreement  between  you,  an   independent  provider  of  rideshare  or  P2P  transportation  services  (“Transportation  Provider”  or  “You”),   and  one  of  the  following  entities  (“Rasier”  or  Company”):   - If   you   will   be   operating   in   California,   this   Agreement   is   between   You   and   Rasier-­‐CA   LLC,   a   Delaware  Limited  Liability  Company;   - Otherwise,   this   Agreement   is   between   You   and   Rasier,   LLC,   a   Delaware   Limited   Liability   Company.   Upon  your  execution  of  this  Agreement,  you  and  the  Company  shall  be  bound  by  the  terms  and   conditions  set  forth  herein.       RECITALS   Rasier  is  engaged  in  the  business  of  providing  lead  generation  to  the  Transportation  Provider  comprised   of  requests  for  transportation  service  made  by  individuals  using  Uber  Technologies,  Inc.’s  mobile   application  (“Users”).    Through  its  license  of  the  mobile  application  (“Software”),  Rasier  provides  a   platform  for  Users  to  connect  with  independent  Transportation  Providers.     Rasier  does  not  provide  transportation  services,  and  is  not  a  transportation  carrier.    In  fact,  the   Company  neither  owns,  leases  nor  operates  any  vehicles.    The  Company’s  business  is  solely  limited  to   providing  Transportation  Providers  with  access,  through  its  license  with  Uber  Technologies,  Inc.   (“Uber”),  to  the  lead  generation  service  provided  by  the  Software,  for  which  the  Company  charges  a  fee   (“Service”).     You  are  an  independent  transportation  provider  who  offers  rideshare  or  P2P  transportation  services,   which  business  you  are  authorized  to  conduct  in  the  state(s)  in  which  you  operate.       You  are  the  owner  or  lessee,  or  are  otherwise  in  lawful  possession  of  motor  vehicle  equipment  suitable   for  performing  the  transportation  services  contemplated  by  this  Agreement,  which  equipment  complies   with  all  applicable  federal,  state  and  local  laws.       You  desire  to  enter  into  this  Agreement  as  a  Transportation  Provider  for  the  purpose  of  receiving  the   Service  from  the  Company.       In  consideration  of  the  above  representations  and  the  mutual  covenants  set  forth  below,  and  for  other   good  and  valuable  consideration,  the  Company  and  you  (collectively  “Parties”)  agree  as  follows:   IMPORTANT:  PLEASE  NOTE  THAT  TO  USE  THE  SERVICE,  YOU  MUST  AGREE  TO  THE  TERMS  AND   CONDITIONS  SET  FORTH  BELOW.  PLEASE  REVIEW  THE  ARBITRATION  PROVISION  SET  FORTH  BELOW   CAREFULLY,  AS  IT  WILL  REQUIRE  YOU  TO  RESOLVE  DISPUTES  WITH  THE  COMPANY  ON  AN  INDIVIDUAL   BASIS  THROUGH  FINAL  AND  BINDING  ARBITRATION  UNLESS  YOU  CHOOSE  TO  OPT  OUT  OF  THE   ARBITRATION  PROVISION.    BY  VIRTUE  OF  YOUR  ELECTRONIC  EXECUTION  OF  THIS  AGREEMENT,  YOU   WILL  BE  ACKNOWLEDGING  THAT  YOU  HAVE  READ  AND  UNDERSTOOD  ALL  OF  THE  TERMS  OF  THIS   AGREEMENT  (INCLUDING  THE  ARBITRATION  PROVISION)  AND  HAVE  TAKEN  TIME  TO  CONSIDER  THE   CONSEQUENCES  OF  THIS  IMPORTANT  BUSINESS  DECISION.    IF  YOU  DO  NOT  WISH  TO  BE  SUBJECT  TO   ARBITRATION,  YOU  MAY  OPT  OUT  OF  THE  ARBITRATION  PROVISION  BY  FOLLOWING  THE   INSTRUCTIONS  PROVIDED  IN  THE  ARBITRATION  PROVISION  BELOW.   June  21,  2014   1   TERMS   Service  Arrangement   Subject  to  the  terms  and  conditions  contain  herein,  this  Agreement  shall  give  you  the  right  to  accept   requests  to  perform  on-­‐demand  transportation  services  (“Requests”)  received  by  you  via  the  Software,   for  which  you  shall  be  paid  a  Service  Fee  (as  described  more  fully  below).    Each  Request  that  you  accept   shall  constitute  a  separate  contractual  engagement.       The  Company  will  offer  the  Service  to  you  during  those  times  you  choose  to  be  available  to  receive  the   Requests.    You  shall  have  no  obligation  to  use  the  Service  at  any  specific  time  or  for  any  specific   duration.    You  shall  have  complete  discretion  to  determine  when  you  will  be  available  to  receive  the   Requests.    If,  however,  you  agree  to  be  available  to  receive  the  Requests,  you  shall  be  obligated  to  abide   by  the  terms  of  this  Agreement.     You  shall  be  entitled  to  accept,  reject,  and  select  among  the  Requests  received  via  the  Service.    You  shall   have  no  obligation  to  the  Company  to  accept  any  Request.    Following  acceptance  of  a  Request,  however,   you  must  perform  the  Request  in  accordance  with  the  User’s  specifications.    Failure  to  provide  promised   services  on  an  accepted  Request  shall  constitute  a  material  breach  of  this  Agreement,  and  may  subject   you  to  damages.   Nothing  in  this  Agreement  shall  be  construed  as  a  guarantee  that  you  shall  be  offered  any  particular   number  of  Requests  during  any  particular  time  period.               Performance  of  Transportation  Services   You agree to fully perform all accepted Requests in accordance with the job parameters and other specifications established by the User. Full performance of a Request shall typically include, but is not limited to: i. notification to the User of arrival using Uber’s mobile application; ii. waiting at least 10 minutes for a User to show up at the requested pick-up location; iii. safe, direct and uninterrupted transport of the User directly to the specified destination, as directed by User; and iv. timely submission of all necessary documentation required by the Company. Failure to comply with this paragraph shall constitute a material breach of this Agreement. You understand that for liability reasons, Users may prohibit the transport of individuals other than themselves during the performance of a Request. If you accept a Request subject to such a prohibition, you agree to allow only the User, and any individuals authorized by User, inside your vehicle during performance of a Request. A passenger restriction imposed by a User shall be limited to that Request and shall only apply during performance of the Request. This provision shall in no way limit your right to perform transportation services for other customers or to carry passengers in your vehicle(s) at any other time. June  21,  2014   2   You understand that for liability reasons, all Users should be transported directly to their specified destination, as directed by User, without unauthorized interruption or unauthorized stops. The Company shall have no right to require you to display Rasier’s name, logo or colors on your vehicle(s) or to require that your driver(s) wear a uniform or any other clothing displaying Rasier’s name, logo or colors. The Company shall have no right to, and shall not, control the manner or prescribe the method you use to perform accepted Requests, subject to the terms of this Agreement. You shall be solely responsible for determining the most effective, efficient and safe manner to perform the services relating to each Request, subject to the terms of this Agreement and the applicable User specifications. The Parties acknowledge that any provisions of this Agreement reserving certain authority in the Company have been inserted solely to achieve compliance with federal, state, or local laws, rules, and interpretations thereof. You represent that you are an independent contractor engaged in the independent business of providing the transportation services described in this Agreement and further represent that, as of the date of execution of this Agreement, you currently possess a valid driver’s license and all licenses, permits and other legal prerequisites necessary to perform rideshare or P2P transportation services, as required by the states and/or localities in which you operate. To ensure your compliance with all legal requirements, you must provide written copies of all such licenses, permits and other legal prerequisites prior to the date of execution of this Agreement. Thereafter, you must submit to the Company current copies of such licenses, permits, etc., as they are renewed. To ensure all such permits and licenses remain current, the Company shall, upon request, be entitled to review such licenses and permits from time to time. Failure to maintain current licenses, permits or other legal prerequisites, or failure to comply with any other provision of this paragraph, shall constitute a material breach of this Agreement. In signing this Agreement, you certify that the equipment you use in performing services pursuant to this Agreement meet all industry and regulatory standards and qualifications. You acknowledge and agree that the Company may release your contact or insurance information to a User upon User request. The Parties recognize that both you and the Company are, or may be, engaged in similar agreements with others. Nothing in this Agreement shall preclude the Company from doing business with other independent transportation service providers, nor preclude you from entering into contracts similar to this Agreement with other lead generation providers. The Company neither has nor reserves the right to restrict you from performing other transportation services for any company, business or individual, or from being engaged in any other occupation or business. However, during the time you are actively signed into the Software, you shall perform transportation services only for Requests received by you via the Software. Additionally, during the time you are actively signed into the Software, you shall not display on your vehicle any removable insignia provided by third-party transportation service providers, other lead generation providers, or similar. You understand that you shall not during the term of this Agreement use your relationship with the Company (or the information gained therefrom) to June  21,  2014   3   divert or attempt to divert any business from the Company to a company that provides lead generation services in competition with the Company or Uber. You agree to faithfully and diligently devote your best efforts, skills and abilities to comply with the job parameters and User specifications relating to any Request accepted by you. You have complete discretion to operate your independent business in good faith including providing transportation services separate from those obtained using the Service. Access to the Service may be suspended or revoked, however, if you unlawfully, unfairly or in bad faith disparage the Company or Uber. Transportation  Provider’s  Equipment   You agree that you shall maintain a vehicle that is a model approved by the Company. Any such vehicle shall be no more than ten (10) model years old, and shall be in good operating condition. Prior to execution of this Agreement, you shall provide to the Company a description of each vehicle and a copy of the vehicle registration for each vehicle(s) you intend to use to provide service under this Agreement. You agree to notify the Company of any change in your fleet by submitting to the Company an updated description and vehicle registration for any previously unidentified vehicle to perform services under this Agreement. The purpose of this provision is to enable the Company to determine whether your equipment meets industry standards. Any intentional misrepresentation regarding the nature or condition of your equipment shall be deemed a material breach of this Agreement. Subject only to requirements imposed by law, Request parameters, User specifications, and/or as otherwise set forth in this Agreement, you shall direct in all aspects the operation of the equipment used in the performance of this Agreement and shall exercise full discretion and judgment as an independent business in determining the means and methods of performance under this Agreement. Except as specifically set forth in this Agreement, you are solely responsible for all costs and expenses incident to your personnel and equipment in performing services under this Agreement, including, but not limited to, costs of fuel, fuel taxes, wages, employment taxes, excise taxes, permits of all types, gross revenue taxes, road taxes, equipment use fees and taxes, licensing, insurance coverage and any other tax, fine or fee imposed or assessed against the equipment or you by any state, local, or federal authority as a result of an action by you or your employees, agents, or subcontractors in the performance of this Agreement. Service  Fees   In  exchange  for  accepting  and  fully  performing  on  a  Request,  you  shall  be  paid  an  agreed  upon  Service   Fee  for  your  completion  of  that  Request.    Unless  otherwise  negotiated  at  the  time  the  Request  is   received  by  you,  the  Parties  agree  that  you  shall  be  paid  a  Service  Fee  at  the  pre-­‐arranged  rates  for  each   Request  performed,  which  shall  be  forth  in  a  Service  Fee  Schedule.    You  acknowledge  that  the  applicable   Service  Fee  Schedule  was  provided  to  you  in  advance  of  your  execution  of  this  Agreement.    The  Service   Fee  Schedule  shall  be  made  available  upon  request.    Before  any  change  to  the  rates  set  forth  in  the   Service  Fee  Schedule  may  become  effective,  the  Company  shall  provide  notice  of  such  change(s)  to  you   via  email,  your  mobile  application  or  other  written  means.       June  21,  2014   4   Regardless  of  the  pre-­‐arranged  Service  Fee,  you  shall  always  have  the  right  to  refuse  any  Request   without  penalty.     Similarly,  you  and  the  Company  shall  always  have  the  right  to  negotiate  a  Service  Fee  different  from  the   pre-­‐arranged  fee.    The  purpose  of  the  pre-­‐arranged  Service  Fee  is  only  to  act  as  the  default  fee  in  the   event  neither  party  negotiates  a  different  amount.     You  acknowledge  that  there  is  no  tipping  for  any  transportation  services  that  you  provide  pursuant  to   the  receipt  of  a  Request.  You  understand  and  agree  that,  for  the  mutual  benefit  of  the  Parties,  Company   may  endeavor  to  attract  new  Users  to  the  Service  and  Software,  and  to  increase  existing  Users’  use  of   the  Service  and  Software,  through  advertising  and  marketing  to  the  effect  that  tipping  is  “voluntary,”   “not  required,”  and/or  “included”  in  the  Service  Fee  paid  by  the  User.    You  understand  that  the  aim  of   advertising  and  marketing  to  the  effect  that  there  is  no  need  to  leave  a  tip  is  ultimately  to  increase  the   number  of  Requests  you  receive  through  the  Service  and  Software.    You  agree  that  the  existence  of  any   such  advertising  or  marketing  does  not  entitle  you  to  any  payment  beyond  the  payment  of  Service  Fees   as  provided  in  this  Agreement.   The  Company  shall  electronically  remit  payment  of  Service  Fees  to  you  consistent  with  Company’s   practices,  as  set  forth  in  the  Service  Fee  Schedule.           In  the  event  the  User  cancels  a  Request  after  you  arrive  at  the  designated  pick-­‐up  location  or  does  not   show  after  you  have  waited  at  least  10  minutes,  the  User  is  subject  to  a  cancellation  fee.    The  amount  of   the  cancellation  fee  will  be  as  specified  in  the  Service  Fee  Schedule.    Notwithstanding  the  foregoing,  you   acknowledge  and  agree  that,  in  the  Company’s  sole  discretion,  a  User’s  cancellation  fee  may  be  waived,   in  which  case  you  will  have  no  entitlement  to  any  such  fee.   Rasier’s  Fee   In  exchange  for  your  access  to  and  use  of  the  Software  and  Service,  including  the  right  to  receive  the   Requests,  you  agree  to  pay  to  the  Company  a  fee  for  each  Request  accepted  as  indicated  in  the  Service   Fee  Schedule.         Transportation  Provider  Quality  Framework   You  acknowledge  that  the  Company  desires  to  provide  Users  with  the  opportunity  to  connect  with   Transportation  Providers  who  maintain  the  highest  standards  of  professionalism.    For  quality  assurance   purposes,  the  Company  has  access  to  Uber’s  star  rating  system  designed  to  determine  the  level  of   service  provided  by  the  Transportation  Providers  contracting  with  the  Compan